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AIRREX WARRANTY
Warranty provided by
Rex Nordic Oy (2646942–1)
Mustanlähteentie 24A,
07230 Askola, FINLAND
1. General description
Rex Nordic provides a warranty to consumers who have purchased a product imported by an importer
either directly or from a reseller. The consumer’s rights during the warranty period are determined based
on the regulations valid in the country where the warranty or warranty service claim has been presented.
This warranty is a voluntary manufacturer’s warranty providing consumers with additional rights in
addition to their rights under national consumer legislation and shall, therefore, not impact these legal
rights. The warranty shall remain valid provided that the device is operated and serviced in accordance
with the instruction manual.
Time-restricted or temporary offers are country-specific, and the related warranty claims shall not be
presented in any country other than the country or countries in which the offer is valid.
2. Warranty coverage
The importer shall provide the products it has imported with a warranty for material and manufacturing
defects in accordance with these warranty terms. The provider of the warranty shall be responsible for
ensuring that the usability and quality of the device remain normal throughout the warranty period.
Otherwise, the device has a defect.
A defect refers to an expertly assessed deviation from the normal quality of the importer’s products or
the related guidance values provided by the manufacturer, taking into account the age of the device and
the time it has been in use. For example, manufacturing and structural defects and other defects and
deficiencies impairing usability of the device during the warranty period shall be considered defects
covered by the warranty.
However, the warranty provider shall not be responsible for the defect if it puts forward a reasonable
case that the deviation in the normal quality or usability of the device is due to a reason related to the
purchaser. The reason may be, for example, handling the device contrary to the maintenance
instructions or other wrongful use of the device or neglecting the maintenance to be carried out
according to a maintenance programme and prepared by the manufacturer or a deficient
implementation thereof. The warranty limitations have been described in more detail in Section 6.
The warranty only covers Rex Nordic Oy products imported by Rex Nordic Oy and sold by an official
dealer thereof.
Only dealers authorised by Rex Nordic Oy are allowed to market and advertise the 3-year warranty.
3. Start and duration of the warranty
The warranty period begins on the day of purchase of the product. A receipt or similar certificate of the
purchase of the product must be retained and presented in warranty-related matters to confirm the
warranty.
The importer grants a 12-month warranty for products starting from the date of purchase of the device. In
case of specifically mentioned and marketed products, the warranty may be extended at rexnordic.com
by activating a 2-year additional warranty within 4 weeks of the date of purchase.
Following the registration of the additional warranty, the maximum warranty period of the product shall
be 3 years in total. More information about the warranty periods of different products is available at
rexnordic.com.
4. Work included in the warranty scope
If the device is sent to warranty servicing within the extended warranty period, the receipt and warranty
certificate (or a reliable clarification of the date of purchase) for the extended warranty must be sent with
it. Based on the warranty, repair of the defect covered by the warranty shall be performed free of charge
during the warranty period during normal working hours as indicated by Rex Nordic Oy.
Possible costs connected to transporting the device to warranty servicing or warranty repair are at the
customer’s expense. Keep the original packaging to facilitate any transport. The costs connected to
returning the product to the customer after warranty servicing or warranty repair, if the device was
approved for warranty servicing/repair are at the expense of the dealer/importer. If a defect in or repair
of the product is not covered by the warranty, the customer must pay for all service costs, including any
postal fees.
If the product or part thereof is replaced as part of the rights under this warranty term, the replacing part
shall become the customer’s property and the replaced old part shall become the importer’s property.
5. Warranty of a repaired product
The warranty of a device repaired or replaced under the warranty shall continue until the end of the
original warranty period.
Warranty terms and conditions
