10. Troubleshooting
AirLive WT-2000ARM User’s Manual
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4. I forget my login username and/or password.
STEPS CORRECTIVE
ACTION
1
If you have changed the password and have now forgotten it, you will
need to upload the default configuration file. This will erase all
custom configurations and restore all of the factory defaults including
the password.
2
Press the Reset button for five seconds, and then release it. When
the LAN LED begins to blink, the defaults have been restored.
3
The default username is “admin”. The default password is “1234”.
The Password and Username fields are case-sensitive. Make sure
that you enter the correct password and username using the proper
casing.
4
It is highly recommended to change the default username and
password. Make sure you store the username and password in a
save place.
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5. I cannot access the Web Management of the router after activating the ACL function.
STEPS CORRECTIVE
ACTION
1
When ACL is activated, you have to set the ACL rule for allowing
some users to use some services. Check if you have set the rules. If
not, all the users are forbidden using any of service from LAN or
WAN.
2
If you cannot access the Web Management of the router, please
press the Reset button over 5 seconds to restore to defaults.
3
After the router is restarting, log in the router with the default IP
Address 192.168.2.1.
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6. Initialization of the ADSL connection failed.
STEPS CORRECTIVE
ACTION
1
Check the cable connections between the ADSL port and the wall
jack. The ADSL LED on the rear panel of the router should be on.
2
Check VPI, VCI, type of encapsulation and type of multiplexing
settings are the same as what you collected from your ISP.
3
Restart the router. If you still have problems, you may need to verify
your VPI, VCI, type of encapsulation and type of multiplexing settings
with the ISP.
