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Chapter 9 : Troubleshooting

This Appendix covers the most likely problems and their solutions.

9.1 Overview

This chapter covers some common problems that may be encountered while using
the Wireless Router and some possible solutions to them. If you follow the suggested
steps and the Wireless Router still does not function properly, contact your dealer for
further advice.

9.2 General Problems

Problem 1:

Can't connect to the Wireless Router to configure it.

Solution 1:

Check the following:

•

The Wireless Router is properly installed, LAN connections are

OK, and it is powered ON.

•

Ensure that your PC and the Wireless Router are on the same

network segment. (If you don't have a router, this must be the
case.)

•

If your PC is set to "Obtain an IP Address automatically" (DHCP

client), restart it.

•

If your PC uses a Fixed (Static) IP address, ensure that it is using

an IP Address within the range 192.168.0.2 to 192.168.0.254 and
thus compatible with the Wireless Router's default IP Address of
192.168.1.254.
Also, the Network Mask should be set to 255.255.255.0 to match
the Wireless Router.
In Windows, you can check these settings by using

Control

Panel-Network

to check the

Properties

for the TCP/IP protocol.

9.3 Internet Access

Problem 1:

When I enter a URL or IP address I get a time out error.

Solution 1:

A number of things could be causing this. Try the following trouble-

shooting steps.

•

Check if other PCs work. If they do, ensure that your PCs IP

settings are correct. If using a Fixed (Static) IP Address, check
the Network Mask, Default gateway and DNS as well as the IP
Address.

•

If the PCs are configured correctly, but still not working, check

the Wireless Router. Ensure that it is connected and ON. Con-
nect to it and check its settings. (If you can't connect to it, check
the LAN and power connections.)

•

Check the Wireless Router's status screen to see if it is working

correctly.

Problem 2:

Some applications do not run properly when using the Wireless

Router.

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Содержание WN-300R

Страница 1: ...WN 300R Wireless 11N Broadband Router User s Manual 1 ...

Страница 2: ...operation If the unit emits smoke or an unusual smell If water or other foreign objects enter the cabinet or If you drop the unit or damage the cabinet 1 Disconnect the cable and the connecting cables 2 Contact your authorized AirLive dealer or the store where you purchased the prod uct Operation Notice Operating or storage location Avoid operating or storing the camera in the following locations ...

Страница 3: ...ing Use a soft dry cloth to clean the external surfaces of the device Stubborn stains can be removed using a soft cloth dampened with a small quantity of detergent solution then wipe dry Do not use volatile solvents such as alcohol benzene or thinners as they may dam age the surface AirLive WN 300R User s Manual 3 ...

Страница 4: ... Linux Clients 42 4 5 Other Unix Systems 43 4 6 Wireless Station Configuration 43 4 7 Wireless Configuration on Windows XP 43 CHAPTER 5 OPERATION AND STATUS 53 5 1 Operation Router Mode 53 5 2 Status Screen 53 5 3 Connection Status PPPoE 55 5 4 Connection Status PPTP 56 5 5 Connection Status L2TP 57 5 6 Connection Details Dynamic IP Address 58 5 7 Connection Details Fixed IP Address 60 CHAPTER 6 A...

Страница 5: ...ernet Access 96 9 4 Wireless Access 97 CHAPTER 10 ABOUT WIRELESS LANS 99 10 1 Modes 99 10 2 BSS ESS 99 10 3 Channels 100 10 4 WEP 100 10 5 WPA PSK 100 10 6 WPA2 PSK 101 10 7 WPA 802 1x 101 10 8 Wireless LAN Configuration 101 CHAPTER 11 SPECIFICATIONS 103 11 1 Multi Function Wireless Router 103 11 2 Wireless Interface 103 11 3 Regulatory Approvals 104 P N 956YN70001 Copyright 2008 All Rights Reserv...

Страница 6: ......

Страница 7: ...ccess Features Shared Internet Access All users on the LAN or WLAN can access the Internet through the Wireless Router using only a single external IP Address The local invalid IP Addresses are hidden from external sources This process is called NAT Network Address Translation DSL Cable Modem Support The Wireless Router has a 10 100BaseT Ethernet port for connecting a DSL or Cable Modem All popula...

Страница 8: ...e what data is recorded in the Logs and optionally send log data to a Syslog Server Log data can also be E mailed to you QoS Support Quality of Service can be used to handle packets so that more important connections receive priority over less important one Wireless Features Standards Compliant The Wireless Router complies with the IEEE802 11g DSSS specifications for Wireless LANs Supports Pre N W...

Страница 9: ...usly saved configuration file to the Wireless Router Remote Management The Wireless Router can be managed from any PC on your LAN or Wireless LAN And if the Internet connection exists it can also op tionally be configured via the Internet Network Diagnostics You can use the Wireless Router to perform a Ping or DNS lookup UPnP Support UPnP Universal Plug and Play allows automatic discovery and conf...

Страница 10: ...l Security On Wireless security is On Off Wireless security is Off Flashing When WPS button is pressed this LED starts blinking WPS Button Push the WPS button on the device and on your other wireless device to perform WPS function that easily creates an encryption secured wireless connection automatically Wireless On Wireless enabled Off No Wireless connections currently exist Flashing Amber Probl...

Страница 11: ...ot restart Clear All Data This button can also be used to clear ALL data and restore ALL settings to the factory default values To Clear All Data and restore the factory default values 1 Power On 2 Keep holding the Reset Button down for 8 seconds 3 Release the Reset Button The Wireless Router is now using the factory default values Rear Panel Figure 3 Rear Panel Power port Connect the supplied pow...

Страница 12: ...all Wireless devices must be compliant with the IEEE 802 11g IEEE 802 11b or IEEE 802 11n Draft specifications 2 2 Procedure Figure 4 Installation Diagram 1 Choose an Installation Site Select a suitable place on the network to install the Wireless Router For best Wireless reception and performance the Wireless Router should be positioned in a central location with mini mum obstructions between the...

Страница 13: ...d use a standard cable 4 Power Up Connect the supplied power adapter to the Wireless Router Use only the power adapter provided Using a different one may cause hardware damage 5 Check the LEDs The Power LED should be ON The LAN LED should be ON provided the PC is also ON The Wireless LED should be ON if Wireless PC is connected The WAN LED should be ON if ADSL line is connected The Internet LED ma...

Страница 14: ...e the table below to locate detailed instruc tions for the required functions To Do this Refer to Configure PCs on your LAN Chapter 4 PC Configuration Check Wireless Router operation and Status Chapter 5 Operation and Status Use any of the following Advanced features Internet DMZ URL Filter Access Control Dynamic DNS Options Schedule Port Trigger Single Port Forwarding Port Range Forwarding QoS Ch...

Страница 15: ...me LAN segment The Wireless Router must be installed and powered ON If the Wireless Router s default IP Address 192 168 1 254 is already used by another device the other device must be turned OFF until the Wireless Router is allocated a new IP Address during configuration Using your Web Browser To establish a connection from your PC to the Wireless Router 1 After installing the Wireless Router in ...

Страница 16: ...ave a router this must be the case Ensure you are using the wired LAN interface The Wireless interface can only be used if its configuration matches your PC s wireless set tings 3 3 Setup Wizard The first time you connect to the Wireless Router the Setup Wizard will run automati cally The Setup Wizard will also run if the Wireless Router s default settings are restored 1 Step through the Wizard un...

Страница 17: ...ocated automatically User name and password PPTP L2TP PPTP is mainly used in Europe You connect to the ISP only when required The IP address is usually allocated automatically but may be Static Fixed Server IP Address User name and pass word IP Address allocated to you if Static Fixed 3 4 Home Screen After finishing the Setup Wizard you will see the Home screen When you connect in future you will ...

Страница 18: ...your Browser for navigation Changing to another screen without clicking Save does NOT save any changes you may have made You must Save before changing screens or your data will be ignored On each screen clicking the Help button will display help for that screen 3 5 LAN Screen Use the LAN link on the main menu to reach the LAN screen An example screen is shown below Figure 6 LAN Screen Data LAN Scr...

Страница 19: ...llocates a valid IP address to a DHCP Client PC or device upon request The client request is made when the client device starts up boots The DHCP Server provides the Gateway and DNS addresses to the client as well as allocating an IP Address The Wireless Router can act as a DHCP server Windows 95 98 ME and other non Server versions of Windows will act as a DHCP client This is the default Windows s...

Страница 20: ...mode this device can provide shared Internet Access to all your LAN users Also by default it acts a DHCP Server providing an IP address and related information to all Wireless and LAN users Access Point The device links your Wireless Stations to your wired LAN The Wireless stations and devices on the wired LAN are then on the same network and can communicate with each other without regard for whet...

Страница 21: ...e 8 Wireless Screen Data Wireless Screen Region Region Select the correct domain for your location It is your responsibil ity to ensure That the Wireless ADSL Router is only used in domains for which is licensed That you select the correct domain so that only the legal channels for that domain can be selected Multi SSID SSID With Multiple SSIDs you can have 2 SSIDs on one AP For example a Guest SS...

Страница 22: ...the settings See the following section for details Options 802 11 Mode Select the desired mode Off Wireless is disabled B only Only 802 11b connections are available 802 11g Wireless Stations will only be able to use the Wireless Router if they are fully backward compatible with the 802 11b standard G only Only 802 11g Wireless stations can use the Wire less Router 11b g n 802 11 g 802 11b and 802...

Страница 23: ...s button Set Stations Button Click this button to manage the trusted PC database WiFi Protect Setup Enable WPS Enable this if you want to use Wireless WPS function AP PIN Code Use the default displayed value or click the Regenerate button to have the new pin code in the field Input Client PIN Code Enter the client s PIN code in the field and click OK to add the client device WDS Enable WDS This fe...

Страница 24: ...er To communicate all Wireless stations should use the same SSID ESSID Broadcast SSID If enabled the Wireless ADSL Router will broadcast its SSID This allows PCs and other wireless stations to detect this Ac cess Point and use the correct SSID If disabled PC users will have to manually enter the SSID and other details of the wireless interface before they can connect to this Access Point Isolation...

Страница 25: ...ed using the WEP standard WPA PSK data is encrypted using the WPA PSK stan dard This is a later standard than WEP and provides much better security than WEP If all your Wireless stations sup port WPA PSK you should use WPA PSK rather than WEP WPA2 PSK This is a further development of WPA PSK and offers even greater security using the AES Advanced Encryption Standard method of encryption WPA 802 1x...

Страница 26: ...des much better security than WEP If all your Wireless stations sup port WPA PSK you should use WPA PSK rather than WEP WPA2 PSK This is a further development of WPA PSK and offers even greater security using the AES Advanced Encryption Standard method of encryption WPA 802 1x This version of WPA requires a Radius Server on your LAN to provide the client authentication ac cording to the 802 1x sta...

Страница 27: ...much better security than WEP If all your Wireless stations sup port WPA PSK you should use WPA PSK rather than WEP WPA2 PSK This is a further development of WPA PSK and offers even greater security using the AES Advanced Encryption Standard method of encryption WPA 802 1x This version of WPA requires a Radius Server on your LAN to provide the client authentication ac cording to the 802 1x standar...

Страница 28: ...the wireless interface before they can connect to this Access Point Isolation within SSID If Enabled devices that have the same SSID will not be able to see each other Configure SSID Disabled no data encryption is used WEP data is encrypted using the WEP standard WPA PSK data is encrypted using the WPA PSK stan dard This is a later standard than WEP and provides much better security than WEP If al...

Страница 29: ... ESSID Broadcast SSID If enabled the Wireless ADSL Router will broadcast its SSID This allows PCs and other wireless stations to detect this Ac cess Point and use the correct SSID If disabled PC users will have to manually enter the SSID and other details of the wireless interface before they can connect to this Access Point Isolation within SSID If Enabled devices that have the same SSID will not...

Страница 30: ...up port WPA PSK you should use WPA PSK rather than WEP WPA2 PSK This is a further development of WPA PSK and offers even greater security using the AES Advanced Encryption Standard method of encryption WPA 802 1x This version of WPA requires a Radius Server on your LAN to provide the client authentication ac cording to the 802 1x standard Data transmissions are encrypted using the WPA standard If ...

Страница 31: ... required WEP Wireless Security Figure 9 WEP Data WEP Screen WEP Data Encryption Authentication Type Normally this should be left at the default value of Automatic If changed to Open System or Shared Key ensure that your Wireless Stations use the same setting WEP Data Encryption Select the desired option and ensure the Wireless Stations use the same setting 64 Bit data is encrypted using the defau...

Страница 32: ...e Generate Keys button WPA PSK Wireless Security Figure 10 WPA PSK Data WPA PSK Screen Security System WPA PSK Like WEP data is encrypted before transmission WPA is more secure than WEP and should be used if possible WPA PSK is the version of WPA which does NOT require a Radius Server on your LAN PSK Enter the PSK network key Data is encrypted using a key derived from the network key Other Wireles...

Страница 33: ...from the network key Other Wireless Stations must use the same network key The PSK must be from 8 to 63 characters in length Encryption The WPA2 PSK standard allows different encryption methods to be used Select the desired option Wireless Stations must use the same encryption method WPA 802 1x Wireless Security Figure 12 WPA 802 1x Data WPA 802 1x Screen Server Address Enter the server address he...

Страница 34: ...is list has no effect unless the setting Allow access by trusted stations only is enabled To change the list of trusted wireless stations use the Modify List button on the Ac cess Control screen You will see a screen like the sample below Figure 13 Trusted Wireless Stations Data Trusted Wireless Stations Trusted Wireless Stations This lists any Wireless Stations which you have designated as Truste...

Страница 35: ...utton Edit Use this to change an existing entry in the Trusted Stations list 4 Select the Station in the Trusted Station list 5 Click the Edit button The address will be copied to the Address field and the Add button will change to Up date 6 Edit the address MAC or physical address as required 7 Click Update to save your changes Add Update To add a Trusted Station which is not in the Other Wireles...

Страница 36: ... new password here Verify pass word Re enter the new password here You will be prompted for the password when you connect as shown below Figure 15 Password Dialog The User Name is always admin Enter the password for the Wireless Router as set on the Password screen above AirLive WN 300R User s Manual 30 ...

Страница 37: ...red on each PC TCP IP Settings Overview If using the default Wireless Router settings and the default Windows TCP IP settings no changes need to be made By default the Wireless Router will act as a DHCP Server automatically providing a suitable IP Address and related information to each PC when the PC boots For all non Server versions of Windows the default TCP IP setting is to act as a DHCP clien...

Страница 38: ... NT4 0 1 Select Control Panel Network and on the Protocols tab select the TCP IP protocol as shown below Figure 16 Windows NT4 0 TCP IP 2 Click the Properties button to see a screen like the one below AirLive WN 300R User s Manual 32 ...

Страница 39: ...e it obtains an IP Address from the Wireless Router Specify an IP Address If your PC is already configured check with your network administrator before making the following changes 1 The Default Gateway must be set to the IP address of the Wireless Router To set this Click the Advanced button on the screen above On the following screen click the Add button in the Gateways panel and en ter the Wire...

Страница 40: ... be set to the address provided by your ISP as follows Click the DNS tab On the DNS screen shown below click the Add button under DNS Service Search Order and enter the DNS provided by your ISP Figure 19 Windows NT4 0 DNS AirLive WN 300R User s Manual 34 ...

Страница 41: ...Connection icon and select Properties You should see a screen like the following Figure 20 Network Configuration Win 2000 3 Select the TCP IP protocol for your network card 4 Click on the Properties button You should then see a screen like the following Figure 21 TCP IP Properties Win 2000 AirLive WN 300R User s Manual 35 ...

Страница 42: ... Router Using a fixed IP Address Use the following IP Address If your PC is already configured check with your network administrator before making the following changes Enter the Wireless Router s IP address in the Default gateway field and click OK Your LAN administrator can advise you of the IP Address they assigned to the Wireless Router If the DNS Server fields are empty select Use the followi...

Страница 43: ...e Local Area Connection and choose Properties You should see a screen like the following Figure 22 Network Configuration Windows XP 3 Select the TCP IP protocol for your network card 4 Click on the Properties button You should then see a screen like the following AirLive WN 300R User s Manual 37 ...

Страница 44: ...e Wireless Router Using a fixed IP Address Use the following IP Address If your PC is already configured check with your network administrator before making the following changes In the Default gateway field enter the Wireless Router s IP address and click OK Your LAN administrator can advise you of the IP Address they assigned to the Wireless Router If the DNS Server fields are empty select Use t...

Страница 45: ...d choose Properties Click Con tinue to the User Account Control dialog box then you should see a screen like the following Figure 24 Network Configuration Windows Vista 3 Select the TCP IP protocol for your network card 4 Click on the Properties button You should then see a screen like the following AirLive WN 300R User s Manual 39 ...

Страница 46: ...efault Windows setting To work correctly you need a DHCP server on your LAN Using a fixed IP Address Use the following IP Address If your PC is already configured for a fixed specified IP address no changes are required The Administrator should configure the Wireless Access Point with a fixed IP address from the same address range used on the PCs AirLive WN 300R User s Manual 40 ...

Страница 47: ...ction 3 Select the Connection tab and click the Setup button 4 Cancel the pop up Location Information screen 5 Click Next on the New Connection Wizard screen 6 Select Connect to the Internet and click Next 7 Select Set up my connection manually and click Next 8 Check Connect using a broadband connection that is always on and click Next 9 Click Finish to close the New Connection Wizard Setup is now...

Страница 48: ...ter s IP Address Ensure your DNS settings are correct 4 4 Linux Clients To access the Internet via the Wireless Router it is only necessary to set the Wireless Router as the Gateway Ensure you are logged in as root before attempting any changes Fixed IP Address By default most Unix installations use a fixed IP Address If you wish to continue using a fixed IP Address make the following changes to y...

Страница 49: ...rather than Ad hoc Access points only operate in Infrastructure mode SSID ESSID This must match the value used on the Wireless Router Note The SSID is case sensitive Wireless Security By default Wireless security on the Wireless Router is disabled If Wireless security remains disabled on the Wireless Router all stations must have wireless security disabled If Wireless security is enabled on the Wi...

Страница 50: ...cast SSID setting on the Wireless Router has been disabled its SSID will NOT be listed See the following section If the SSID is not listed for details of dealing with this situation 4 The next step depends on whether or not Wireless security has been enabled on the Wireless Router If Wireless Security is Disabled If Wireless security on the Wireless Router is disabled Windows will warn you that th...

Страница 51: ... button and wait a few seconds for the connection to be established If using WEP Data Encryption If WEP data encryption has been enabled on the Wireless Router Windows will detect this and show a screen like the following Figure 29 WEP Windows XP To connect Enter the WEP key as set on the Wireless Router in the Network Key field Re enter the WEP key into the Confirm Network key field AirLive WN 30...

Страница 52: ...t button If this fails click the Advanced button to see a screen like the following Figure 30 Advanced Wireless Networks Select the SSID for the Wireless Router and click Configure to see a screen like the following Figure 31 Wireless Network Properties WEP AirLive WN 300R User s Manual 46 ...

Страница 53: ... will determine if 64bit or 128bit encryption is used The Key index must match the default key index on the Wireless Router The default value is 1 Ensure the options The key is provided for me automatically and This is a com puter to computer ad hoc network are unchecked Click OK to save and close this dialog This wireless network will now be listed in Preferred Networks on the screen below Figure...

Страница 54: ... network is selected on the screen below Just click the Advanced button Figure 33 Wireless Networks Windows XP You will then see a screen like the example below Figure 34 Advanced Wireless Networks Select the SSID for the Wireless Router and click Configure to see a screen like the following AirLive WN 300R User s Manual 48 ...

Страница 55: ...elect TKIP For the Network key and Confirm network key enter the network key PSK used on the Wireless Router Ensure the option This is a computer to computer ad hoc network is unchecked Click OK to save and close this dialog This wireless network will now be listed in Preferred Networks on the screen below AirLive WN 300R User s Manual 49 ...

Страница 56: ...tting on the Wireless Router has been disabled its SSID will NOT be listed on the screen below Figure 37 Wireless Networks Windows XP In this situation you need to obtain the SSID from your network administrator then follow this procedure 1 Click the Advanced button to see a screen like the example below AirLive WN 300R User s Manual 50 ...

Страница 57: ...e 39 Add Wireless Network 3 Configure this screen as follows Enter the correct SSID as used on the Wireless Router Remember the SSID is case sensitive so be sure to match the case not just the spelling Set Network Authentication and Data Encryption to match the Wireless Router AirLive WN 300R User s Manual 51 ...

Страница 58: ...Uncheck the options The key is provided for me automatically and This is a computer to computer ad hoc network Click OK to save and exit 4 This wireless network will then be listed in Preferred Networks on the screen below Figure 40 Preferred Networks 5 Click OK to establish a connection to the Wireless Router AirLive WN 300R User s Manual 52 ...

Страница 59: ... Modem Mode 5 1 Operation Router Mode Once both the Wireless Router and the PCs are configured operation is automatic However there are some situations where additional Internet configuration may be required Refer to Chapter 6 Advanced Features for further details 5 2 Status Screen Use the Status link on the main menu to view this screen AirLive WN 300R User s Manual 53 ...

Страница 60: ... Connection Active Connection exists Idle No current connection but no error has been detected This condition normally arises when an idle connection is automatically terminated Failed The connection was terminated abnormally This could be caused by Modem failure or the loss of the connection to the ISP s server If there is an error you can click the Connection Details AirLive WN 300R User s Manua...

Страница 61: ...n the Wireless screen Channel This shows the Channel currently used as set on the Wireless screen Wireless AP This indicates whether or not the Wireless Access Point feature is enabled SSID 1 2 It displays the name of the SSID 1 2 Broadcast Name This indicates whether or not the SSID is Broadcast This setting is on the Wireless screen MAC Address The MAC physical address of the Wireless Access Poi...

Страница 62: ...ddress The IP Address of this device as seen by Internet users This address is allocated by your ISP Internet Service Provider Network Mask The Network Mask associated with the IP Address above Buttons Connect If not connected establish a connection to your ISP Disconnect If connected to your ISP hang up the connection Close Close this window 5 4 Connection Status PPTP If using PPTP Peer to Peer T...

Страница 63: ...er IP The IP Address of the PPTP server DNS Server This indicates the DNS address provided by your ISP Buttons Connect If not connected establish a connection to your ISP Disconnect If connected to your ISP terminate the connection 5 5 Connection Status L2TP If using L2TP a screen like the following example will be displayed when the Con nection Details button is clicked AirLive WN 300R User s Man...

Страница 64: ...ver DNS Server This indicates the DNS address provided by your ISP Buttons Connect If not connected establish a connection to your ISP Disconnect If connected to your ISP hang up the connection 5 6 Connection Details Dynamic IP Address If your access method is Direct no login with a Dynamic IP address a screen like the following example will be displayed when the Connection Details button is click...

Страница 65: ...P Server The IP address of your ISP s DHCP Server Lease Obtained Lease Expires This indicates when the current IP address was obtained and how long before this IP address allocation the DCHP lease expires Buttons Release If an IP Address has been allocated to the Wireless Broadband Router by the ISP s DHCP Server clicking the Release button will break the connection and release the IP Address Rene...

Страница 66: ... Data Fixed IP address Screen Fixed IP Address IP Address The IP Address of this device as seen by Internet users This address is allocated by your ISP Internet Service Provider Subnet Mask The Subnet Mask associated with the IP Address above Default Gateway The IP Address of the remote Gateway or Router associated with the IP Address above DNS Server The IP Address of the Domain Name Server which...

Страница 67: ...Forwarding QoS 6 2 Internet This screen provides access to the DMZ Special Applications and URL Filter features Figure 47 Internet Screen DMZ This feature if enabled allows the DMZ computer on your LAN to be exposed to all users on the Internet This allows almost any application to be used on the DMZ PC The DMZ PC will receive all Unknown connections and data If the DMZ feature is enabled you must...

Страница 68: ...t access will be denied On the Advanced Internet screen select the desired setting Disable disable this feature Block Always allow blocking all of the time independent of the Schedule page Block By Schedule block according to the settings on the Schedule page Click the Configure URL Filter button to open the URL Filter screen allowing you to create or modify the filter strings which determine whic...

Страница 69: ...he current list type the word or domain name you want to block into the field provided then click the Add button Filter strings should be as specific as possible Otherwise you may block access to many more sites than intended Trusted PC Allow this PC to Visit Blocked Sites Enable this to allow one computer to have unrestricted access to the Internet For this PC the URL filter will be ignored If en...

Страница 70: ...rmal procedure to obtain your desired Domain name 3 Enter your DDNS data on the Wireless Router s DDNS screen and enable the DDNS feature 4 The Wireless Router will then automatically ensure that your current IP Address is recorded at the DDNS service provider s Domain Name Server 5 From the Internet users will be able to connect to your Virtual Servers or DMZ PC using your Domain name as shown on...

Страница 71: ...ly this message should be Update successful If the message indicates some problem you need to connect to the DDNS Service provider and correct this problem 6 4 Options This screen allows advanced users to enter or change a number of settings For normal operation there is no need to use this screen or change any settings An example Options screen is shown below Figure 50 Options Screen Data Options...

Страница 72: ...ched to your LAN UPnP is by supported Windows ME XP or later If Enabled this device will be visible via UPnP If Disabled this device will not be visible via UPnP Advertisement Period Enter the desired value in minutes The valid range is from 1 to 1440 Advertisement Time to Live Enter the desired value in hops The valid range is from 1 to 255 6 5 Schedule This Schedule can be used for the Firewall ...

Страница 73: ...t using a 24 hr clock Finish Enter the finish time using a 24 hr clock Local Time Time Zone In order to display your local time correctly you must select your Time Zone from the list Adjust for Day light Savings Time If your region uses Daylight Savings Time you must manually check Adjust for Daylight Savings Time at the beginning of the adjustment period and uncheck it at the end of the Day light...

Страница 74: ...hich use non standard connections or port numbers you may find that they do not function correctly because they are blocked by the Wireless Router s firewall In this case you can define the application as a Port Trigger The Port Trigger screen can be reached by clicking the Port Trigger on the screen You can then define your Port Trigger You will need detailed information about the application thi...

Страница 75: ...ou send data to the remote system or service Start Enter the beginning of the range of port numbers used by the application server for data you send to it If the application uses a single port number enter it in both the Start and Finish fields Finish Enter the end of the range of port numbers used by the application server for data you send to it If the application uses a single port number enter...

Страница 76: ...a single port number enter it in both the Start and Finish fields Finish Enter the end of the range of port numbers used by the application server for data you receive 6 7 Single Port Forwarding This feature allows you to make Servers on your LAN accessible to Internet users Normally Internet users would not be able to access a server on your LAN because Your Server does not have a valid external ...

Страница 77: ... to the Server This is normally the same as the Internal Port Number If it is different this device will perform a mapping or translation function allowing the server to use a different port to the clients Internal Port Enter the port numbers which the Server software is config ured to use Protocol Select the protocol TCP or UDP used by the Server IP Address Enter the desired IP address AirLive WN...

Страница 78: ...rding Screen Data Port Range Forwarding Screen Port Range Forwarding Application Enter the desired application type Start Enter the beginning of the range of port numbers used by the application server End Enter the end of the range of port numbers used by the application server Protocol Select the protocol TCP UDP or Both used by the Server IP Address Enter the desired IP address Enable Use this ...

Страница 79: ...ow Figure 55 QoS Screen Data QoS Screen QoS Setting QoS Setting To disable QoS Quality of Service keep the default setting Disable To enable QoS Quality of Service click Enable and follow these instructions Management Type There are 2 options Rate Control The QoS will be managed by the size of the bandwidth Priority The QoS will be managed by the priority Bandwidth Enter the desired value of the b...

Страница 80: ...ice Port Range Enter the value for the desired port range Protocol Select the desired option Ip Net Enter the IP address of your device Rate Enter the desired rate value Priority Select the option High Normal Low from the list Direct Select Upstream or Downstream as required Summary Priority The general Information of this Application or IP Address Name The Name of this Application or IP Address I...

Страница 81: ...or the Wireless Router This file contains all the configuration data Logs E mail View or clear all logs set E Mailing of log files and alerts Diagnostics Perform a Ping or DNS Lookup Remote Admin Allow settings to be changed from the Internet Routing Only required if your LAN has other Routers or Gateways Upgrade Firmware Upgrade the Firmware software installed in your Wireless Router 7 2 PC Datab...

Страница 82: ...are Address can only change if you change the PC s network card or adapter This system means you do NOT need to use Fixed static IP addresses on your LAN However you can add PCs using Fixed static IP Addresses to the PC da tabase if required Data PC Database Screen Known PCs This lists all current entries Data displayed is name IP Address type The type indicates whether the PC is connected to the ...

Страница 83: ...played is name IP Address type The type indicates whether the PC is connected to the LAN Edit Use this to change the data for the selected PC in the list The data for the selected PC will then be shown in the Properties area where it may be edited Click Update to save any changes Delete Use this to Delete the selected PC from the list This should be done in 2 situations The PC has been removed fro...

Страница 84: ... MAC Address Select the appropriate option Automatic discovery Select this to have the Wireless Router contact the PC and find its MAC address This is only possible if the PC is connected to the LAN and powered On MAC address is Enter the MAC address on the PC The MAC address is also called the Hardware Address Physi cal Address or Network Adapter Address The Broadband Router uses this to provide ...

Страница 85: ...en Data Config File Screen Backup Config Use this to download a copy of the current configuration and store the file on your PC Click Backup to start the download Restore Config This allows you to restore a previously saved configuration file back to the Wireless Router Click Browse to select the configuration file then click Restore to upload the configuration file WARNING Uploading a configurati...

Страница 86: ...ely affect performance Since only a limited amount of log data can be stored in the Wireless Router log data can also be E mailed to your PC Use the E Mail screen to configure this feature Figure 59 Logs Screen Data Logs Screen Logs Current Time The current time on the Wireless Router is displayed Log Data Current log data is displayed in this panel AirLive WN 300R User s Manual 80 ...

Страница 87: ...ter to the Internet Router operation If checked other Router operations not covered by the selections above will be logged Known DoS attacks and Port Scans If checked Denial of Service attacks as well as port scans will be logged Outgoing Internet connections If checked the outgoing Internet connections are logged Access Control If enabled the log will include at tempted outgoing connections which...

Страница 88: ...f the SMTP Simple Mail Transport Protocol Server you use for outgoing E mail Mail Sender Address Enter the mail address of the sender The E mail will also show this address as the Sender s address My SMTP Mail Server requires authentication To stop spanners many SMTP mail servers require you to log in to send mail In this case enable this checkbox and enter the login information User name and Pass...

Страница 89: ...ult This feature is disabled Logs are not sent When log is full The time is not fixed The log will be sent when the log is full which will depend on the volume of traffic Hourly Daily Weekly The log is sent on the interval specified If Daily is selected the log is sent at the time speci fied Select the time of day you wish the E mail to be sent If Weekly is selected the log is sent once per week o...

Страница 90: ...ne DNS Lookup Internet Name Enter the Domain name or URL for which you want a DNS Domain Name Server lookup Note that if the address in on the Internet and no connection currently exists you could get a Timeout error In that case wait a few seconds and try again Lookup Button After entering the Domain name URL click this button to start the DNS Lookup procedure Routing Display Click this button to...

Страница 91: ...s is port 80 but using port 80 will prevent the use of a Web Virtual Server on your LAN So using a different port number is recommended The default value is 8080 The port number must be specified in your Browser when you connect See the following section for details Access Permission Allow Remote Access Select the desired option Everyone allow access by everyone on the Internet Only This Computer ...

Страница 92: ...ing Informa tion Protocol and ignore the Static Routing table If your LAN has other Gateways and Routers and you wish to control which LAN segments use each Gateway do NOT enable RIP Routing Information Protocol Configure the Static Routing table instead You also need to configure the other Routers If using Windows 2000 Data center Server as a software Router enable RIP on the Wireless Router and ...

Страница 93: ...ing Static Routing Table Entries This list shows all entries in the Routing Table This area shows details of the selected item in the list Change any the properties as required then click the Edit button to save the changes to the selected entry Buttons Add Add a new entry to the Static Routing table using the data shown in the Properties area on screen The entry selected in the list is ignored an...

Страница 94: ...y 0 0 0 0 but check your router documenta tion Network Mask Normally 0 0 0 0 but check your router documenta tion Gateway IP Address The IP Address of the Wireless Router Metric 1 Other Routers on the Local LAN Other routers on the local LAN must use the Wireless Router s Local Router as the Default Route The entries will be the same as the Wireless Router s local router with the exception of the ...

Страница 95: ... Address 192 168 1 25400 Metric 3 For Router A s Default Route Destination IP Address 0 0 0 0 Network Mask 0 0 0 0 Gateway IP Address 192 168 1 254 Wireless Router s IP Address For Router B s Default Route Destination IP Address 0 0 0 0 Network Mask 0 0 0 0 Gateway IP Address 192 168 1 80 Wireless Router s local router 7 9 Upgrade Firmware The firmware software in the Wireless Router can be upgrad...

Страница 96: ...grade file Its name will appear in the Upgrade File field 3 Click the Upload button to commence the firmware upgrade The Wireless Router is unavailable during the up grade process and must restart when the upgrade is completed Any connections to or through the Wire less Router will be lost AirLive WN 300R User s Manual 90 ...

Страница 97: ...nt Connections You need to have a DHCP Server on your LAN to provide IP addresses to the Wireless clients using this Access Point This AP must be a valid device on your LAN to allow management connections You must assign a fixed IP address which is within the address range used on your LAN but not within the address range used by your DHCP server When you connect in future just connect normally us...

Страница 98: ...related sub screens is the same as in Router mode Password this screen is the same as in Router mode Status displays current settings and status See the following section for details Config File this screen is the same as in Router mode Upgrade FW this screen is the same as in Router mode 8 4 Mode Screen This screen is change back to Router mode if desired Figure 67 Mode Screen AirLive WN 300R Use...

Страница 99: ...d for whether they are connected to the network via a Wireless or wired connection After changing the mode this device will restart which will take a few seconds The menu will also change depending on the mode you are in IP Address The IP Address of this device Use the default value unless the address is already in use or your LAN is using a different IP ad dress range Subnet Mask The Network Mask...

Страница 100: ...ace Wireless Region The current region as set on the Wireless screen Channel This shows the Channel currently used as set on the Wireless screen Wireless AP This indicates whether or not the Wireless Access Point feature is enabled Name SSID 1 2 It displays the name of the SSID 1 2 Broadcast Name This indicates whether or not the SSID is Broadcast This setting is on the Wireless screen MAC Address...

Страница 101: ...lso the hostname for users with an Home type connection Firmware Version The version of the current firmware installed Current Time It displays the current time of the system Buttons Refresh Screen Update the data displayed on screen AirLive WN 300R User s Manual 95 ...

Страница 102: ...0 2 to 192 168 0 254 and thus compatible with the Wireless Router s default IP Address of 192 168 1 254 Also the Network Mask should be set to 255 255 255 0 to match the Wireless Router In Windows you can check these settings by using Control Panel Network to check the Properties for the TCP IP protocol 9 3 Internet Access Problem 1 When I enter a URL or IP address I get a time out error Solution ...

Страница 103: ...he key must match If the Wireless Router s Wireless screen is set to Allow Trusted PCs only then each of your Wireless stations must have been designated as Trusted or the Wireless station will be blocked To see if radio interference is causing a problem see if connec tion is possible when close to the Wireless Router Remember that the connection range can be as little as 100 feet in poor environm...

Страница 104: ...sible when close to the Wireless Router AirLive WN 300R User s Manual 98 ...

Страница 105: ...eless Stations which are set to Infrastructure mode 10 2 BSS ESS BSS A group of Wireless Stations and a single Access Point all using the same ID SSID form a Basic Service Set BSS Using the same SSID is essential Devices with different SSIDs are unable to com municate with each other ESS A group of Wireless Stations and multiple Access Points all using the same ID ESSID form an Extended Service Se...

Страница 106: ...transmitted by your Wireless Stations But if the data is encrypted then it is meaningless unless the receiver can decrypt it If WEP is used the Wireless Stations and the Access Point must have the same settings for each of the following WEP Off 64 Bit 128 Bit Key For 64 Bit encryption the Key value must match For 128 Bit encryption the Key value must match WEP Authentication Open System or Shared ...

Страница 107: ...the WPA standard If this option is used The Access Point must have a client login on the Radius Server Each user must have a user login on the Radius Server Each user s wireless client must support 802 1x and provide the login data when required All data transmission is encrypted using the WPA standard Keys are automati cally generated so no key input is required 10 8 Wireless LAN Configuration To...

Страница 108: ... all stations must have wireless security disabled If Wireless security is enabled on the Wireless Router each station must use the same settings as the Wireless ADLS Router AirLive WN 300R User s Manual 102 ...

Страница 109: ...d Modem LEDs 6 Power Adapter 12 V DC External 11 2 Wireless Interface Standards IEEE802 11b IEEE802 11g WLAN 802 11n Draft Frequency 2 4 to 2 485GHz Channels Maximum 13 Channels depending on regulatory authorities Modulation CCK DQPSK DBPSK BPSK QPSK 16 QAM 64 QAM OFDM Data Rate Up to 300 Mbps 802 11n Draft Security WEP 64 128Bit WPA PSK WPA2 PSK WPA 802 1x MAC address filtering WPS button support...

Страница 110: ...To assure continued compliance any changes or modifications not expressly ap proved by the party responsible for compliance could void the user s authority to operate this equipment Example use only shielded interface cables when connect ing to computer or peripheral devices FCC Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncon trolle...

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