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AirLive ARM-201 User’s Manual
5.2 Problems with the Web Interface
I cannot access the web Interface.
STEPS
CORRECTIVE ACTION
1
Make sure you are using the correct IP address of the router. Check the IP address of
the router.
2
Make sure that there is not a console session running.
3
Check that you have enabled web service access. If you have configured a secured
client IP address, your computer’s IP address must match it. Refer to the chapter on
remote management for details.
4
For WAN access, you must configure remote management to allow server access from
the WAN (or all).
5
Your computer’s and the router’s IP addresses must be on the same subnet for LAN
access.
6
If you changed the router’s LAN IP address, then enter the new one as the URL.
7
Remove any filters in LAN or WAN that block web service.
The web Interface does not display properly.
STEPS
CORRECTIVE ACTION
1
Make sure you are using Internet Explorer 5.0 and later versions.
2
Delete the temporary web files and log in again.
In Internet Explorer, click
Tools
,
Internet Options
and then click the
Delete Files ...
button.
When a
Delete Files
window displays, select
Delete all offline content
and click
OK
.
(Steps may vary depending on the version of your Internet browser.)
5.3 Problems with the Login Username and Password
I forgot my login username and/or password.
STEPS
CORRECTIVE ACTION
1
If you have changed the password and have now forgotten it, you will need to upload
the default configuration file. This will erase all custom configurations and restore all of
the factory defaults including the password.
2
Press the
DEFAULT
button for five seconds, and then release it. When the
ADSL
LED
begins to blink, the defaults have been restored and the router restarts.
3
The default username is “
admin
”. The default password is “
airlive
”. The
Password
and
Username
fields are case-sensitive. Make sure that you enter the correct password and
username using the proper casing.
4
It is highly recommended to change the default username and password. Make sure
you store the username and password in a save place.
