8
Troubleshooting
If you experience any problems with the adapter,
first verify that the appropriate driver is loaded, that
the proper grade of cable is employed for the
network connection, and that the supporting hub is
functioning properly.
1. Ascertain that the adapter card is fully and
firmly seated in the slot connector.
2. Check the length and rating of connecting
cables.
3. Ascertain that the adapter's PCI slot is not
deactivated at the BIOS level. The CMOS
Setup utility in PCI computers ordinarily
provides the option to activate or deactivate
PCI slots.
4. Replace the adapter in question with a verified
adapter and run
DIAG.EXE
diagnostic tests on
the software diskette at directory of \DIAG\.
5. Install the questioned adapter in another PCI
computer and run the tests again.
Remove all other PCI adapters from the computer
and run the tests again. If the verification/diagnostic
run is not normal, then there is probably an interrupt
number conflict which will have to be resolved
manually by a CMOS Setup utility run after you
have reinstalled all of the expansion cards.
