T R O U B L E S H O O T I N G
2 4
•
Err 003: measurement alarm (control of electricity network)
After these, an eight digit hexadecimal number is displayed. This
error code tells what error(s) the meter has detected.
When you read the error registers with the E700UI, it shows the
error codes as decimal values. The tables below show both
hexadecimal and decimal error codes.
Note! If several errors are detected at the same time, the error
code is the sum of individual error codes.
For example, the
display can show
Err 003 00000003
. 00000003 = 00
00000002, where 00000001 indicates that the phase L1 is missing
and 00000002 indicates that L2 is missing from the meter.
The meter enters the detected changes and failures to its internal
event log (for example, power failures). Use the E700UI to define
the type and number of events entered and saved in the log, and to
read the event log.
In other cases, contact Enermet and deliver the meter for
maintenance.
Error messages and their meanings are presented in the following
tables:
Table 4. Error messages
Err 001
Application
error
Error
message
in UI
Error
message
on LCD
Meaning Action
Bit number:
Decimal
Hex
3
4
0004
Option module type is wrong
Re-configure the meter/change
the right module/deliver meter to
Enermet.
4
8
0008
Watchdog has caused a unit reset
Deliver meter to Enermet for
maintenance.
6
32
0020
Error detected in real time, e.g.
duration of a power break has
exceeded the guaranteed battery
backup time of the real time clock.
In this situation the time
information may be erroneous.
Update the unit's time./Deliver
meter to Enermet for
maintenance.
9
256
0100
Checksum error detected in code
memory (EPROM)
Deliver meter to Enermet for
maintenance.
11
1024
0400
Checksum error detected in non-
volatile memory
Deliver meter to Enermet for
maintenance.
13
4096
1000
Modem fault has been detected
Change the modem option
module/Deliver meter to Enermet
for maintenance
16
32768
8000
Pulse output overflow or underflow
has occurred
Deliver meter to Enermet for
maintenance
©
Enermet Oy
E700
Manual for Installation and Use v. 6.31
ACTIVE INFORMATION MANAGEMENT
