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AGM Global Vision
liability hereunder for damages, regardless of the form or action, shall not exceed the fees or
other charges paid to AGM Global Vision by the customer or customer’s dealer. AGM Global
Vision shall not, in any event, be liable for special, indirect, incidental, or consequential
damages, including, but not limited to, lost income, lost revenue, or
lost profit, whether
such damages were foreseeable or not at the time of
purchase, and whether or not such
damages arise out of a breach of warranty, a breach of agreement, negligence, strict liability,
or any other theory of liability.
3.1.3 PRODUCT REGISTRATION
In order to validate the warranty on your product, the customer must complete and submit
AGM Global Vision PRODUCT REGISTRATION FORM on our website (www.agmglobalvision.
com/customer-support).
3.1.4 OBTAINING WARRANTY SERVICE
To obtain warranty service on your unit, the End-user (Customer) must notify the AGM Global
Vision service department via e-mail. Send any requests to [email protected]
to receive a Return Merchandise Authorization number (RMA). When returning any device,
please take the product to your retailer, or send the product, postage paid and with a copy
of your sales receipt, to AGM Global Vision’s service center at the address listed above. All
merchandise must be fully insured with the correct postage; AGM Global Vision will not be
responsible for improper postage or merchandise that becomes lost or damaged during
shipment. When sending product back, please clearly write the RMA# on the outside of the
shipping box. Please include a letter that indicates your RMA#, the Customer’s Name, a
Return Address, reason for the return, contact information (valid telephone numbers and/or
an e-mail address), and proof of purchase that will help us to establish the valid start date of
the warranty. Product merchandise returns that do not have an RMA# listed may be refused,
or a significant delay in processing may occur. Estimated Warranty service time is 10-20
business days. The End-user/Customer is responsible for postage to AGM Global Vision for
warranty service. AGM Global Vision will cover return postage/shipping after warranty repair
to the End-user/Customer only if the product is covered by the aforementioned warranty.
AGM Global Vision will return the product after warranty service by domestic UPS Ground
service and/or domestic mail. Should any other requested, required, or international shipping
methods be necessary, the postage/shipping fee will be the responsibility of the End-user/
Customer.
For service, repair or replacement, please contact:
AGM Global Vision
173 West Main Street
PO Box 962
Springerville, AZ 85938
Tel. 928.333.4300
Fax 480.393.4882
[email protected]
www.agmglobalvision.com
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