AGM Global Vision
22
3.2 TROUBLESHOOTING
Table 3-1 lists the most common malfunctions that may occur with your
equipment. Perform the tests, inspections, and corrective actions in the order
they appear in the table.
This table does not list all the malfunctions that may occur with your device, or
all of the tests, inspections, and corrective actions that may be necessary to fix
them. If the equipment malfunction is not corrected by the suggested actions,
or a problem occurs that is not listed in this table, please contact AGM Global
Vision’s Customer Support center or your retailer.
TABLE 3-1. TROUBLESHOOTING
MALFUNCTION
CORRECTIVE ACTION
The
monocular
fails to activate.
1. Batteries are missing or improperly installed. Insert
batteries or install correctly.
2. Batteries are dead. Replace the batteries.
3. Batteries, surfaces or contacts are dirty or
corroded. Clean the contact.
Device power
indicator is off.
Examine whether the device is off-battery.
The image of the
monocular is not
clear.
Perform the monocular adjustment referring to
section 2.1.
Wi-Fi is not
found.
Examine whether the Wi-Fi function is turned on. If
not, go to OSD menu and turn on Wi-Fi.
Capturing or
recording fails.
Examine the items below:
1. Whether the device is connected to your PC and
disabled the capturing and recording.
2. Whether the storage space is full.
3. Whether the device is low-battery.
The PC cannot
identify the
monocular.
Examine the items below:
1. Whether the device is connected to your PC with
standard USB cable.
2. If you use other USB cables, make sure the cable
length is no longer than 1 m.
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