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SERVICE
If your FL360 system requires service, or you have questions about the operation of FL360, please contact
Agility Technologies at +1 604 259-1579 or email us at [email protected]. Always contact us prior to
shipping any items. The information on the Return Authorization Form and the corresponding RMA Number
allow us to service you faster.
Before returning your FL360 system, please make sure to do the following:
1.
Call or email us for a Return Authorization Number (RMA).
2.
Describe the problem and ship only the parts requested by the service manager.
3.
Include a copy of the RMA form in the box and print the RMA number clearly on the exterior of the
shipping container.
4.
Insure your camera during shipment.
5.
Make sure to include contact information, return address, and a description of the reason for the
return.
6.
On the customs form, please make sure to include:
“
Country of Origin Canada
–
RMA return
manufacturer for repair
.”
7.
Customers are required to pay for shipping to and from the Agility office. For service under warranty,
items will be shipped back free of charge.
Service Centre Location
Agility Technologies Corp.
12651 Vickers Way
Richmond, BC, V6V 1J2
Canada
Phone: +1 604 259-1579
email: [email protected]
