8. Warranty
AGF 1500 PRO-2 has a standard 24 months warranty from date of purchase.
An additional 12 months warranty can be purchased
direct from A Grade Finish Canopies for $250 Including GST.
AGF Professional 1500
PAGE 10
This document sets out the terms and conditions of the product
warranties for A Grade Finish Rangehoods. It is an important
document. Please keep it with your proof of purchase
documents in a safe place for future reference should there
be a manufacturing defect in your Appliance. This warranty is
in addition to other rights you may have under the Australian
Consumer Law.
1. In this warranty:
(a)
‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to
the Competition and Consumer Act 2010;
(b)
‘Appliance’ means any A Grade Finish product purchased
by you and accompanied by this document;
(c)
‘Warranty Period’ means the period specified in clause 3 of
this warranty;
(d)
‘you’ means the purchaser of the Appliance not having
purchased the Appliance for re-sale, and ‘your’ has a
corresponding meaning.
2.
Application:
This warranty only applies to new Appliances,
purchased and used in Australia or New Zealand and is in
addition to (and does not exclude, restrict, or modify in any
way) other rights and remedies under a law to which the
Appliances or services relate, including any nonexcludable
statutory guarantees in Australia and New Zealand.
3.
Warranty Period:
Subject to these terms and conditions, this
warranty continues for in Australia for a period of 24 months
and in New Zealand for a period of 24 months, following the
date of original purchase of the Appliance.
4.
Extended Warranty:
Available for additional 2 years. Refer A
Grade Finish Canopies for price. Must be purchased within 30
days from date of purchase of product.
5.
Repair or replace warranty:
During the Warranty Period, A
Grade Finish will repair or replace any parts which it considers
to be defective. A Grade Finish may, in its absolute discretion,
choose whether the remedy offered for a valid warranty claim
is repair or replacement. A Grade Finish or its ASC may use
refurbished parts to repair your Appliance. You agree that any
replaced Appliances or parts become the property of A Grade
Finish.
6.
Travel and transportation costs:
Subject to clause 7, A Grade
Finish will bear the reasonable cost of transportation, travel
and delivery of the Appliance to and from A Grade Finish or
its ASC. Travel and transportation will be arranged by A Grade
Finish as part of any valid warranty claim.
7.
Proof of purchase
is required before you can make a claim
under this warranty.
8.
Exclusions:
You may not make a claim under this warranty
unless the defect claimed is due to faulty or defective parts or
workmanship. This warranty does not cover:
(a)
light globes, batteries, filters or similar perishable parts;
(b)
parts and Appliances not supplied by A Grade Finish;
(c)
cosmetic damage which does not affect the operation of
the Appliance;
(d) damage to the Appliance caused by:
(i)
negligence or accident;
(ii)
misuse or abuse, including failure to properly maintain
or service;
(iii)
improper, negligent or faulty servicing or repair
works done by anyone other than an A Grade Finish
authorised repairer or ASC;
(iv) normal wear and tear;
(v)
power surges, electrical storm damage or incorrect
power supply;
(vi)
incomplete or improper installation;
(vii)
incorrect, improper or inappropriate operation;
(viii)
insect or vermin infestation;
(ix)
failure to comply with any additional instructions
supplied with the Appliance;
In addition, A Grade Finish is not liable under this warranty if:
(a)
the Appliance has been, or A Grade Finish reasonably
believes that the Appliance has been, used for purposes
other than those for which the Appliance was intended,
including where the Appliance has been used for any non-
domestic purpose;
(b)
the Appliance is modified without authority from A Grade
Finish in writing;
(c)
the Appliance’s serial number or warranty seal has been
removed or defaced
9.
How to claim under this warranty:
To enquire about claiming
under this warranty, please follow these steps:
(a)
carefully check the operating instructions, user manual and
the terms of this warranty;
(b)
have the model and serial number of the Appliance
available;
(c)
have the proof of purchase (e.g. an invoice) available;
(d)
telephone the numbers shown below.
10. Australia:
For Appliances and services provided by A
Grade Finish in Australia: A Grade Finish goods come with
guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for
a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the
Appliance repaired or replaced if the Appliance fails to be of
acceptable quality and the failure does not amount to a major
failure. ‘Acceptable quality’ and ‘major failure’ have the same
meaning as referred to in the ACL.
11. New Zealand:
For Appliances and services provided by A
Grade Finish in New Zealand, the Appliances come with a
guarantee by A Grade Finish pursuant to the provisions of
the Consumer Guarantees Act, the Sale of Goods Act and the
Fair Trading Act. Where the Appliance was purchased in New
Zealand for commercial purposes the Consumer Guarantee
Act does not apply.
12. Confidentiality:
You accept that if you make a warranty claim,
A Grade Finish and its agents including ASC may exchange
information in relation to you to enable A Grade Finish to meet
its obligations under this warranty.
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