EN-30
EClean EC03 User’s Manual
7. Consumers are recommended to take the following actions if there are problems with Eclean:
a. Please refer to the user’s manual to locate the problem and possible solutions.
b. If the problem persists, consumers should contact their local dealer from which Eclean was purchased, the online dealer or the AGAiT
Call Center for further instructions.
c. Consumers should prepare the following information before contacting AGAiT Call Center, AGAiT agents or dealers:
- The model number, serial number and color of the Eclean purchased.
- The complete address and contact information of the consumer.
- The photocopy of the purchasing invoice, receipt or sales statement. AGAiT will inform consumers of the time, place and manner of
returning the faulty Eclean. If the warranty of the faulty Eclean is still valid, AGAiT will be responsible for all delivery fees.
8. If the consumer have lost the warranty card, purchasing invoice, purchasing receipt, sales statement or any purchasing voucher, AGAiT
will calculate the warranty period by adding three months to the manufacturing date of Eclean.
In case of damage as a result of any of the following reasons, customers must pay for the delivery, repair, maintenance and labor of Eclean:
1. Any product with the warranty sticker or bar code being destroyed, obliterated, soiled or modified.
2. Damages/malfunctions caused by parts not produced by the company.
3. Any repairs caused by inappropriate installation and usage (for voltage requirement, refer to User’s Manual).
4. Act of God, force majeure, deliberate damage or improper operation, such as: not following the instructions provided in the user’s
manual.
5. and any damage unrelated to the product itself.
6. Any damage caused by unauthorized disassembling, modification of the specification or installing any unlicensed parts.
Should you have any problems regarding the use of Eclean or accessories, please contact an AGAiT dealer or the shop where your Eclean
was purchased.
