TROUBLESHOOTING
OCCURRENCE
POSSIBLE SOLUTIONS
Louder sound levels when
compressor comes ON
1. Refrigerator operates at higher pressures during the start of the ON cycle. This is normal. Sound
will level off or disappear as refrigerator continues to run.
Fan runs when room
temperature is below 45
degrees F
1. Exterior thermostat has activated the heater and fan. This is normal.
Popping or cracking sound
when compressor comes
ON
1. Metal parts undergo expansion and contraction, as in hot water pipes. This is normal. Sound will
level off or disappear as refrigerator continues to run.
Bubbling or gurgling sound,
like water boiling
1. Refrigerant (used to cool refrigerator) is circulating throughout the system. This is normal.
Vibrating or rattling noise
1. Refrigerator is not level. It rocks on the floor when it is moved slightly. Level the unit. Refer to
“Leveling“ in the Installation section.
2. Floor is uneven or weak. Refrigerator rocks on the floor when it is moved slightly. Be sure floor
can adequately support refrigerator. Level the refrigerator by putting wood or metal shims under
part of the refrigerator.
3. Refrigerator is touching the wall. Level the refrigerator or move slightly. Refer to “Leveling” in the
Installation section.
Snapping sound
1. Cold control is turning the refrigerator on and off. This is normal.
Moisture forms on inside
refrigerator walls
1. Weather is hot and humid. This is normal.
2. Door is slightly open. See “Door will not close” under OCCURRENCE.
3. Door is kept open too long, or is opened too frequently. Open the door less often.
Moisture forms on outside
of refrigerator
1. Door is slightly open, causing the cold air from inside the refrigerator to meet warm moist air from
the outside. See “Door will not close” under OCCURRENCE.
Odor in refrigerator
1. Interior needs to be cleaned. Clean interior with sponge, warm water, and baking soda.
2. Commodities with strong odors are in the refrigerator. Stored commodities in tightly sealed con
-
tainers.
Door will not close
1. Refrigerator is not level. It rocks on the floor when it is moved slightly. This condition can force
the cabinet out of square and misalign the door. Refer to “Leveling“ in the Installation section.
2. Floor is uneven or weak. Refrigerator rocks on the floor when it is moved slightly. Be sure floor
can adequately support refrigerator. Level the refrigerator by putting wood or metal shims under
the refrigerator or brace the floor supporting the refrigerator.
Light bulb is not ON
1. Light bulb is burned out. Follow directions under “Interior Light“ in the Refrigerator Optional
Features section.
2. No electric current is reaching the refrigerator. See “Refrigerator does not run” under OCCUR
-
RENCE.
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