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WARRANTY INFORMATION
LIMITED 1 YEAR WARRANTY
Customer should not repackage and ship the Pure and Dry by Aerus unit due to possibility of
irreparable damage. For warranty service, please contact Aerus Customer Service by calling
1-888-764-0693 or via email at [email protected].
WHAT IS COVERED BY THIS WARRANTY
We warrant the Pure and Dry by Aerus to the Customer, subject to the conditions herein, against
defects in workmanship and material, for a period of one (1) year from the date of Customer’s
original retail purchase.
INSTALLATION AND MAINTENANCE REQUIREMENTS
This warranty is expressly conditioned upon proper installation, operation, cleaning, and
maintenance, all in accordance with the Owner’s Manual. Failure to meet any of these requirements
will void this warranty. Servicing of your Pure and Dry by Aerus by parties other than our
authorized representatives and/or using parts other than genuine parts will also void this warranty.
HOW TO OBTAIN WARRANTY SERVICE
Customer must contact Aerus Customer Service by calling 1-888-764-0693 or via email at
[email protected] and provide proof of purchase within the above time periods. We
will repair or replace and return the product, without charge and within a reasonable period
of time, subject to the conditions herein, if our examination shall disclose any part to be
defective in workmanship or material. If we, in our discretion, are unable to repair the product
after a reasonable number of attempts, we will provide either a refund of the purchase price
or a replacement unit, at the company’s option. WE reserve the right to inspect and/or require
conformation of installation method.
WHAT IS NOT COVERED BY THIS WARRANTY
Not for commercial use. Ordinary wear and tear shall not be considered a defect in workmanship
or material. These warranties do not apply for loss or damage caused by accident, fire, abuse,
misuse, improper installation, leaking, modification, misapplication, or bay any repairs other than
those provided by our authorized Service Center. This warranty is non-transferable and does not
cover consumable items such as filters.
UNAUTHORIZED CHANNELS
Warranties are voided if a product is purchased through unauthorized channels; this includes
websites that are not authorized to use our trademarked names, images, and logos as well as
Interned auction sites (e.g. eBay and Craigslist). To confirm warranty coverage prior to purchasing
a product, contact Customer Service with the product serial number.
EXCLUSION OF OTHER WARRANTIES & CONDITIONS
EXCEPT AS PROVIDED HEREIN, WE MAKE NO REPRESENTATION OR WARRANTY OF ANY KIND.
ALL OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ARE HEREBY EXPRESSLY
DISCLAIMED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.
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