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RETURN MATERIAL AUTHORIZATION (RMA)
AHX will only accept Products returned under the AHX Return Material Authorization
(“RMA”) process. The customer shall obtain an RMA number from AHX prior to returning
any Product. Upon the issuance of an RMA, the customer shall diligently return the
Product with prepaid shipping arrangements and sufficient insurance against the loss or
further damage to the Product, to AHX’s facility.
Any Product which has been returned to AHX but which is found to meet the applicable
specification for the Product and not defective in workmanship and material, may be
subject to AHX’s standard examination charge in effect at the time and may be charged
to the Customer, at the sole discretion of AHX.