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Troubleshooting
No picture
T1050 is not plugged in or turned
on at the wall.
Check the front panel. If nothing
is illuminated then it is a power
issue - please check power
socket and plug socket.
Remote control is not
working
Your display isn’t able to display the
current Output Format.
No batteries or batteries incorrectly
inserted.
Insert the supplied 2x AAA batteries
as shown on page 7.
Batteries are flat.
Insert fresh batteries as shown on
page 6.
The Infrared receiver on T1050 is
obstructed.
Check that there is a clear “line of
sight” from the remote to the sensor
on the front panel.
Picture is distorted -
too wide or narrow
Wrong TV shape is set.
Go to Main Menu/Installation/System
Setting/Aspect Ratio, make sure it is
set to match the shape of your display.
Please make sure that Main Menu -
Installation - System Setting - HD
Resolution is set to one that
your TV will be able to display.
You can view this using the
composite output
Problem
Possible Causes
Solution
No Channels loaded.
Database is Empty
No Signal In.
UHF aerial Cable not plugged into RF in.
Your UHF signal levels are low for the
aerialBox-Ultra to operate.
Have your signal levels checked then try
Main Menu/Installation/Factory Default
and scan again.
How to check your signal and quality levels
Push the info button your remote twice to display the
screen to the left. Down the bottom right you will see your
signal and quality levels. A normal signal strength is
around 80-100% and a normal signal quality level is
70-100%. If your levels are lower than 70% and you are
having problems you will need to get your aerial and cable
checked by a technician.
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