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aeno.com/documents
ATTENTION! If your problem persists, please contact your local supplier or the
service center for support. Please do not disassemble the device or try to repair
it on your own.
Connection to the AENO mobile app
ATTENTION! Please make sure that your phone is connected to a 2.4 GHz Wi-Fi
network as 5 GHz networks are not supported by the device.
•
Connect the device to a power supply and turn it on.
•
Download the AENO mobile app from Google Play or the App Store and
create a new account or log in to your user account.
•
On the main screen of the app, tap "+" or "Add device" (if there are no added
devices in the app). Select "Air purifier" in the window that opens.
Note: If the system prompts you to turn on any features on your smartphone,
follow the recommendations in the prompts.
•
Enter your Wi-Fi network name and password if the fields have not been
filled in automatically. Tap "Next". Make sure that the EZ mode is selected in
the upper right corner.
•
As a general rule, the device's Wi-Fi button starts blinking when you turn on
the device for the first time. On the "Tips to Connect Devices" screen, check
the "Make sure that the LED indicator is blinking" box and tap "Next".
•
Wait for the "Device successfully added" message to appear
*
.
•
If the connection to the device does not occur, press and hold the Wi-Fi
button for about 3 seconds until the device beeps. Repeat the connection
process as described above.
*In case of a connection failure, make sure that the device is connected to the power supply and
turned on, and the Wi-Fi icon on the device control panel is blinking. Additionally, check your
router's Wi-Fi settings or restart it (https://aeno.com/router-help), and then repeat the connection
process.
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