50
6 REPAIR AND CALIBRATION
To ensure that your instrument meets factory specifications, we recommend
that it be submitted to our factory Service Center at one-year intervals for
recalibration, or as required by other standards or internal procedures.
For instrument repair and calibration:
You must contact our Service Center for a Customer Service Authorization
number (CSA#). This will ensure that when your instrument arrives, it will be
tracked and processed promptly. Please write the CSA# on the outside of
the shipping container. If the instrument is returned for calibration, we need
to know if you want a standard calibration, or a calibration traceable to
N.I.S.T. (includes calibration certificate plus recorded calibration data).
(Or contact your authorized distributor)
Costs for repair, standard calibration, and calibration traceable to N.I.S.T. are
available.
NOTE: All customers must obtain a CSA# before returning any
instrument.
7 TECHNICAL AND SALES ASSISTANCE
If you are experiencing any technical problems, or require any assistance
with the proper operation or application of your instrument, please call, fax or
e-mail our technical support hotline:
www.
GlobalTestSupply
.com
Find Quality Products Online at:
