The appliance returns to the programme
selection.
11.2 The washing and drying results are not satisfactory
Problem
Possible cause and solution
Poor washing results.
• Refer to "Daily use", "Hints and tips" and the basket
loading leaflet.
• Use more intensive washing programme.
• Activate the ExtraPower option to improve the washing
results of a selected programme.
• Clean spray arm jets and filter. Refer to "Care and
Cleaning".
Poor drying results.
• Tableware was left for too long inside the closed appli‐
ance. Activate AirDry to set the automatic opening of
the door and to improve the drying performance.
• There is no rinse aid or the dosage of rinse aid is not
sufficient. Fill the rinse aid dispenser or set the level of
rinse aid to a higher level.
• The quality of the rinse aid can be the cause.
• We recommend to use rinse aid always, even in com‐
bination with multi-tablets.
• Plastic items may need to be towel dried.
• The programme does not have the drying phase. Re‐
fer to "Programmes overview".
There are whitish streaks or
bluish layers on glasses and
dishes.
• The released quantity of rinse aid is too high. Adjust
the rinse aid level to a lower level.
• The quantity of detergent is too high.
There are stains and dry water
drops on glasses and dishes.
• The released quantity of rinse aid is not sufficient. Ad‐
just the rinse aid level to a higher level.
• The quality of the rinse aid can be the cause.
The interior of the appliance is
wet.
• This is not a defect of the appliance. Humid air con‐
densates on the appliance walls.
Unusual foam during washing. • Use the detergent designed specifically for dishwash‐
ers.
• Use a detergent from a different manufacturer.
• Do not pre-rinse dishes under running water before
putting them in the appliance.
Traces of rust on cutlery.
• There is too much salt in the water used for washing.
Refer to "The water softener".
• Silver and stainless steel cutlery were placed together.
Do not put silver and stainless steel items close to‐
gether.
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