Problem
Possible cause
Remedy
Other appliances work at the same
frequency and disturb the connec‐
tion.
Remove any appliances that may
disturb the connection. Refer to
"Technical Data".
Temperature of the food is different
than expected.
The Food Sensor is inserted incor‐
rectly.
Make sure the measurement point is
situated in the thickest part of the
food. Refer to "Hints and tips".
The hob detects significant tempera‐
ture jumps.
You added some water or changed
the pot while cooking.
Avoid adding water or changing the
pot after a function starts.
The heat in the pot did not spread
evenly, especially for thick liquids.
Stir the food frequently.
The pot gets too hot or the food is
overdone too quickly.
You used a pot which is too small.
Use pots whose sizes are appropri‐
ate for a given cooking zone. Refer
to "Technical data".
You cannot activate a function.
Another function is running on the
same cooking zone, which prevents
the activation.
Stop the function before you acti‐
vate another.
Assisted Cooking or Sous Vide
stops.
At the beginning of a cooking ses‐
sion the temperature of the liquid in‐
side the pot is higher than 40 °C.
The cookware in use is hot.
Use only cold liquids.
Do not preheat the cookware.
There is no sound when you touch
the panel sensor fields.
The sounds are deactivated.
Activate the sounds. Refer to "Daily
use".
Wrong language is set.
You changed the language by mis‐
take.
Reset all functions to the factory set‐
tings. Select Reset All Settings from
the Menu.
Disconnect the hob from the electri‐
cal supply. After 1 min, connect the
hob again. Set Language, Display
Brightness and Buzzer Volume.
A cooking zone deactivates.
A warning message saying the
cooking zone is going to switch off
comes on.
Automatic Switch Off deactivates
the cooking zone.
Deactivate the hob and activate it
again.
Refer to "Daily use".
and a message come on.
Lock operates.
Refer to "Daily use".
O - X - A appears.
Child Lock operates.
Refer to "Daily use".
blinks.
There is no cookware on the zone.
Put cookware on the zone.
The cookware is unsuitable.
Use suitable cookware. Refer to
"Hints and tips".
The diameter of the bottom of the
cookware is too small for the zone.
Use cookware with correct dimen‐
sions. Refer to "Technical data".
ENGLISH
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