Adventys L'OCTOPUS 3500, Руководство пользователя

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DISPLAY OF SPECIFIC MESSAGES
In case of display on the keypad type ER.XX (with XX 01 to 19), disconnect and reconnect the
device. If the problem persists, contact our after
- sales service for assistance:
GUARANTEE
AFTER - SALES SERVICE
Our after - sales service is available if your product needs repair. We will do our best to find
the most suitable solution for your situation.
To contact our after - sales service, you must either:
Fill out our after - sales service request form on www.adventys.com/particulier/sav
- Contact us on 03 80 58 58 21 from Monday to Friday from 8 a.m. to 5 p.m.
- Or by email at bonjour@adventys.com
Have the serial number located under your product (ADVXXXX - X / XX ….).
In the event of a repair under the product warranty, Adventys undertakes to send you an
identical product as soon as possible.
ADVENTYS
ROUTE DE PAGNY 21250 SEURRE
APPLICATION OF THE GUARANTEE
Your device is guaranteed for 2 years against any manufacturing defect and malfunction from
the date of purchase.
During the warranty period, the ADVENTYS after - sales service fully covers parts and labor
costs for the repair of the device.
To benefit from this warranty, you must present the purchase invoice and return your product
to us in its original or similar packaging, shipping costs to be borne by Adventys.
•
In the event that the device can be repaired by Adventys, your product will be returned to
you functional as soon as possible.
•
In the event that the device is deemed non - repairable and the reason for the damage is
covered by the warranty, Adventys undertakes to send you a new device as soon as
possible and upon confirmation of the non
- repairability of the device. product.
(!) Before any return, the warranty must be subject to prior acceptance by Adventys. The
device must be returned cleaned and well packaged, accompanied by the after
- sales service
number and the name located on the purchase invoice. Otherwise, the device will be left at the
disposal of its sender.
Adventys s ’ engage à rendre disponible les pièces détachés de tous ses produits pendant 10
ans.