Advantech IPC-623 Series, Руководство пользователя

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xi IPC-623 User Manual
/ 用戶手冊
Product Warranty
/ 产品质量保证 / 產品保固
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes noli-
ability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive,
it will be repaired or replaced at no charge during the warranty period. For outof-
warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandise
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
从购买之日起，研华为原购买商提供两年的产品质量保证。
但对那些未经授权的维修人员维修过的产品并不予提供质量保证。研华对于不正确的
使用、灾难、错误安装产生的问题有免责权利。如果研华产品出现故障，在质保期内
我们提供免费维修或更换服务。对于出保产品，我们将会酌情收取材料费、人工服务
费用。请联系相关销售人员了解详细情况。
如果您认为您购买的产品出现了故障，请遵循以下步骤：
1. 收集您所遇到的问题的信息 （例如，CPU 主频、使用的研华产品及其它软件、
硬件等）。请注意屏幕上出现的任何不正常信息显示。
2. 打电话给您的供货商，描述故障问题。请借助手册，产品和任何有帮助的信息。
3. 如果您的产品被诊断发生故障，请从您的供货商那里获得 RMA (Return Mate
-
rial Authorization) 序列号。这可以让我们尽快地进行故障产品的回收。
4. 请仔细地包装故障产品，并在包装中附上完整的售后服务卡片和购买日期证明
（如销售发票）。我们对无法提供购买日期证明的产品不提供质量保证服务。
5. 把相关的 RMA 序列号写在外包装上，并将其运送给销售人员。
從購買之日起，研華為原購買商提供兩年的產品品質保證。但對那些未經授權的維修
人員維修過的產品，並不進行品質保證。研華對於不正確的使用、天災、錯誤安裝產
生的問題有免責權利。如果研華產品出現故障，在保固期內我們提供免費維修或更換