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11/14/2019 

Multipurpose Kiosk

 Assembly and Operation Instructions 

www.advancedkiosks.com

 

19 

Warranty 

 

Policy 

Limited Warranty 

 
Your Advanced Kiosks Free Standing Kiosk is guaranteed for 3 years from the date of purchase.  The 
electronics  in  the  kiosk  are  guaranteed  for  3  year  including  the  monitor.    In  the  case  of  any  item  not 
working you must call Advanced Kiosks to obtain a RMA # before shipping back the item.   

All items 

must be well package for return shipment and insured for their full value.

 All items shipped to us 

must  have  a  tracking  number  and  the  RMA  #  on  the  outside  of  the  box.  Advanced  Kiosks  is  not 
responsible  for  lost  packages.    Items  that  are  damaged  due  to  poor  packaging  will  void  the  warranty.  
Please note that your warranty only covers usual and customary use of the kiosk and the electronics. It 
does not cover damage due to misuse, vandalism, water damage, etc. Any modification of the kiosk will 
void the warranty. All replacements will be shipped by ground, or freight.  
 
Reformatting the HDD and/or reinstalling the operating system due to file corruption, or any reason not 
related to defective hardware, is not included under this warranty and would have associated costs. 

Returned Item 

 
All  items  that  are  returned  will  be  subjected  to  a  35%  inspection  and  restock  fee.  There  is  no  refund 
available  for  custom  work.    This  includes:  custom  paint  job,  custom  graphics,  custom  paint  colors, 
custom software, or any design modification of the kiosk. 

Shipping 

 
If an entire Kiosk is being shipped to Advanced Kiosks, it must be shipped freight. Shipments will not 
be accepted without and RMA number. Any item shipped to Advanced Kiosks

 

must be well packaged. 

We are not responsible for damage due to poor packaging 

Содержание Multipurpose Kiosk

Страница 1: ...Important Read this whole manual before assembling Owners Manual for Multipurpose Kiosk with Wi Fi Camera QR Reader NFC and Printer AK MP OM 11 14 2019 Engage Interact Satisfy ...

Страница 2: ...ack Up Your Information 11 Adjusting Speaker Volume 11 PERIPHERALS 12 Thermal Receipt Printer 12 Near Field Communication Reader 12 Integrated Camera 13 SPECIFICATIONS 14 COMPUTER 14 Mini ITX Main board 14 Monitor 14 Power Requirements 15 General Dimensional Information 15 Equipment Manuals 16 SOLVING PROBLEMS 17 Troubleshooting Tips 17 MAINTENANCE OF KIOSK 18 CLEANING AND MAINTENANCE 18 Touch Scr...

Страница 3: ... assemble the kiosk until all the directions have been read and understood For Safety bolt the kiosk to the ground if in a high traffic area or mount to the wall Do not plug in the power until all the directions have been read and the kiosk is fully assembled Do not use kiosk with an extension cord that does not have grounding The Multipurpose Kiosk has been designed for indoor use only Outdoor us...

Страница 4: ...reen monitor and the computer These documents are included with your equipment or may be on the computer as a PDF We strongly suggest you read these documents so that you can get the full value of this kiosk The following are questions we can not answer o Network questions This is not part of our equipment and we do not know your network so we can not help you here o Virus questions this is also p...

Страница 5: ...ose Kiosk is designed to be free standing with the attached base and stand If you are in high traffic areas though the kiosk should be mounted to the floor through the 4 holes on the corners of the base The 4 holes should each use 3 8 or equivalent mounting hardware depending on what you are mounting the kiosk on top of Kiosk Base with Mounting Holes ...

Страница 6: ... the 6 provided screws to attach the wall brackets to the back of the kiosk 2 Attach the provided wall bracket to the wall using anchor holds Use 1 Anchor hold in each hole and be sure to use the correct size The holes are about 3 8 in diameter We recommend mounting the top 2 holes at a height of 54 inches off the ground The bottom 2 holes are 4 below those Anchor Hold Sizes in Different Wall Mate...

Страница 7: ...ntion plate on the top back of the stand by removing the 4 screws Back Retention Plate on the Stand Plate Removed 4 Use 2 people to remove the kiosk from the stand by lifting up and out This will show the 4 holes in the stand where the kiosk mounts to as well as the tabs that go into those holes 4 Mounting Holes on the Stand and the 4 Tabs ...

Страница 8: ...he wall mount and sliding over the lip Use a 3 inch long 5 mm bolt and screw through the outside of the wall mount into the kiosk mounts This will create a stable lock for the kiosk and finalize your wall mounting DISCLAIMER We did not mount the kiosk to the wall for clarity of the mounting assembly Showing How the Brackets Fit Together Brackets Screwed Together for a Secure Fit to the Wall ...

Страница 9: ... into a standard 110v wall outlet from the cable coming out the bottom of the stand Take care that the power cord is managed so that it will not catch someone walking by Refer to the Quick Start Guide included with every kiosk for more information You can find this and all kiosk documents at https advancedkiosks com about advanced kiosks product documentation Startup The first time that the Kiosk ...

Страница 10: ... Assembly and Operation Instructions www advancedkiosks com 10 Power Button and Other Ports The kiosk can be opened from the side with the use of a key that will be provided Power button Ethernet Sound Ports Lock for Closing Kiosk ...

Страница 11: ...nnections or Wireless Network Settings tab and follow the directions Back Up Your Information Superheroes need it police depend on it and everyone that uses a computer should use some form of it Computers aren t perfect Files become corrupt motherboards malfunction electrical storms strike and CPUs call it quits taking our precious data with them Advanced Kiosks cannot recover your data If a repla...

Страница 12: ...y be a set up standard part of the kiosk The paper roll needs to simply be placed inside the printer when it is opened and placed over the rubber roller on the top of the door Then when the door is closed the printer will be fully operational Printer with Printer Door Closed Printer with Door Open and Paper Exposed Near Field Communication Reader An NFC Reader is integrated into this kiosk and wil...

Страница 13: ...embly and Operation Instructions www advancedkiosks com 13 Integrated Camera In the top of the monitor enclosure there is an integrated camera It will be configured and usable upon startup The Monitor with the Camera at the Top Camera ...

Страница 14: ...ns Processor Intel i5 Memory Support 4 GB DDR4 Onboard USB 4 USB 2 0 ports Onboard LAN 802 11b g n WLAN Onboard Audio High Definition Audio Port Panel I O 1 x D Sub 1 x HDMI 1 x LAN RJ45 Port 1 x Power Port Operating Temperature 50ºF 95ºF Monitor 32 0 Touch Screen Aspect Ratio Aspect 16 9 Touch Technology Infrared Display Technology TFT LCD with LED backlight Native Optimal Resolution 1920 x 1080 ...

Страница 15: ... s standard components Over time manufactures may change these setting please review the manual that comes with each of the following components for the most recent power information Computer 12 Vdc 5A Computer Power Supply 120 230 Vac 2 0 A 50 60 Hz Monitor 12 Vdc 4 16 A Monitor Power Supply 100 240 Vac 1 5 A 50 60 Hz Speaker 5 Vdc 500 mA General Dimensional Information ...

Страница 16: ...kiosk Drivers and other product manuals are located on your computer here Start Menu Documents Kiosk Files Please keep these in a safe place It is recommended that all serial numbers are also written down Serial Numbers Write all your equipment Serial Numbers here and keep this document in a safe place Serial ____________________ Key ____________________ Color __________________ Windows Product Ke...

Страница 17: ...you added or removed a part before the problem started review the installation procedures and ensure that the part is correctly installed If a peripheral device does not work ensure that the device is properly connected and the appropriate drivers are installed If an error message occurs in a program check the program s documentation for the cause If the Touch Screen repeatedly looses alignment ch...

Страница 18: ...wel and then clean the touchscreen Glass cleaner sprayed directly on the monitor could possibly leak inside the unit and cause damage Dirt and fingerprints do not affect the operation of a properly sealed AccuTouch or IntelliTouch touch display Painted Enclosure Cleaning and Maintenance Use a mixture of warm water and dish soap to gently clean the outside of the enclosure Use a soft cloth and avoi...

Страница 19: ...al and customary use of the kiosk and the electronics It does not cover damage due to misuse vandalism water damage etc Any modification of the kiosk will void the warranty All replacements will be shipped by ground or freight Reformatting the HDD and or reinstalling the operating system due to file corruption or any reason not related to defective hardware is not included under this warranty and ...

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