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14.4Kbps Modem Option Installation

12

ADP Incorporated

Communications cannot be 
established. The eTIME PC 
modem does not detect a 
carrier (CD).

1. Check to ensure that the telephone number is correct.
2. Ensure that the modem and eTIME software are not timing 

out. The modems may be starting their negotiations at 
different V.32, V.32bis, V.22, and V.22bis protocols because:

a. The eTIME PC modem is a lower speed modem; that is, 
V.22bis-2400bps, and the 14.4Kbps Modem option is set for 
auto-negotiation. Thus, the 14.4Kbps Modem option will start 
at V.32bis and work its way down.
b. The eTIME PC modem is a higher speed modem; that is, 
V.34-28.8Kbps, set for V.22bis, and the 14.4Kbps Modem 
option is set for auto-negotiation. Thus, the 14.4Kbps Modem 
option will start at V.32bis and work its way down.
c. The eTIME PC modem is a higher speed modem; that is, 
V.34-28.8Kbps, that is set for auto-negotiation. Thus, it will 
start at V.34Kbps and work its way down, while the 14.4Kbps 
Modem option is set for a lower rate modem, such as V.22bis.

If the modem negotiation is timing out, configure your eTIME PC 
modem and 14.4Kbps Modem option for the same telephone line 
rate; that is, 1200, 2400, 9600, or 14.4.

Communication is initially 
established, but the modems 
hang up immediately. 

Verify that the error correction and data compression settings  (on/
off) are the same for the eTIME PC modem and the 14.4Kbps 
Modem option.

Communication is initially 
established, but the first 
transmission of data from the 
eTIME PC causes the modem 
to hang up.

Verify that the password is correct for any of the timeclocks on the 
RS-485 network you are calling.

Communications are 
terminated before the 
application is done.

1. Check the telephone line conditions. They may be bad.

a. For eTIME software, try the call again.
b. For Total Time, set the host PC’s baud rate to match the 
modem line rate, probably 4800bps or 2400bps. Then, try the 
call again.

2. Set the eTIME PC modem and the 14.4Kbps Modem option 

for auto-negotiation, or the same V.32, V.32bis, V.22, or 
V.22bis protocol.

3. Verify that the error correction and data compression settings 

(on/off) are the same for the eTIME PC modem and the 
14.4Kbps Modem option.

Содержание 14.4Kbps

Страница 1: ...Document Part Number 4701357 002 Document Revision B This manual provides installation and troubleshooting instructions for the 14 4Kbps Modem option 14 4Kbps Modem Option Installation Guide ...

Страница 2: ...quipment complies with the limits for a Class A digital device pursuant to Part 15 of FCC Rules These limits provide reasonable protection against harmful interference when this equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with the instruction manual it can cause harmful interfer...

Страница 3: ...ts Introduction 5 Overview of the 14 4Kbps Modem Option 6 Installing the 14 4Kbps Modem Option 7 Hardware Installation 7 Terminal Configuration 8 Troubleshooting 11 Timeclock Configuration Quick Reference 13 ...

Страница 4: ...iv ADP Incorporated ...

Страница 5: ...ndustry standard modem protocols with speeds other than 14 4Kbps The 14 4Kbps Modem option is compatible with timeclocks equipped with the following Main boards with a part number of 6600177 00X or 6600186 00X Rev A or later Boot PROM software version 2B00 or later for the 6600177 00X board or 3B00 or later for the 6600186 00X board FLASH EEPROM time and attendance application version 400 5C or la...

Страница 6: ...tion about the modem option The LEDs are described as follows Ring Indicator RI The RI LED lights when the RS 485 modem option is being called from eTIME Carrier Detect CD The CD LED lights when the RS 485 modem option has detected a carrier signal thus signifying a connection between modems Receive Data RD The RD LED lights when the timeclock is receiving data from eTIME Send Data SD The SD LED l...

Страница 7: ...timeclock configuration Follow the steps in the two sections that follow to install the 14 4Kbps Modem option Hardware Installation To install the 14 4Kbps Modem option 1 Collect the timeclock data using the eTIME software 2 Using an 8 32 security head wrench unlock and open the timeclock s front cover a If the timeclock is equipped with a 12 VDC lead acid backup battery disconnect the backup batt...

Страница 8: ...main board b Reconnect the timeclock to its external power source If the timeclock is powered using a DC wall supply plug the wall supply s cable into connector J1 on the 6600177 board or J3 on the 6600186 board Terminal Configuration To configure the timeclock 1 At the timeclock enter Command Mode and then enter command 90 Command 90 allows you to access Program Mode which is where you configure ...

Страница 9: ... if the message NO MODEM ALLOCATED appears here it indicates that the modem has not been enabled and thus is not recognized Similarly a NO MODEM ACTIVE message indicates that the modem has been enabled but is not responding For more information see the Troubleshooting section that follows An INTERNAL 2400b MODEM message indicates a modem has been found and is responding However the responding mode...

Страница 10: ...e plus 4 for the end of text indicator 10 At the eTIME site be sure that the modem is connected to the PC and working properly Follow the instructions supplied by the modem manufacturer when making this connection 11 Connect the eTIME modem to a live phone line Note Between the eTIME PC and eTIME modem it is recommended that you turn off hardware RTS CTS flow control for DOS and turn it on for Win...

Страница 11: ...odule produces an error message at the timeclock The currently installed modem either the 2400 baud modem or the 14 4Kbps Modem option is failing its internal loopback test This command should not be run while the modem is communicating with another modem Verify the modem board installation and the timeclock setup for the respective modem 2400 baud modem or 14 4Kbps Modem option These messages app...

Страница 12: ... for a lower rate modem such as V 22bis If the modem negotiation is timing out configure your eTIME PC modem and 14 4Kbps Modem option for the same telephone line rate that is 1200 2400 9600 or 14 4 Communication is initially established but the modems hang up immediately Verify that the error correction and data compression settings on off are the same for the eTIME PC modem and the 14 4Kbps Mode...

Страница 13: ...or correction data compression Procedure 10 Step 9 6 Exit Program Mode and return to Command Mode 7 Use command 118 to verify that the timeclock recognizes a modem and then confirm all of your modem selections 8 Close and secure the timeclock s front cover 9 Configure all other timeclocks which are connected at the remote site by way of RS 485 with these values Modem Option Modem not installed Con...

Страница 14: ...14 4Kbps Modem Option Installation 14 ADP Incorporated ...

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