11
CONTENTS
INTR
ODUCTION
INST
ALLA
TION
OPERA
TION
FUR
THER
INFORMA
TION
This chapter contains a variety of information, including the following:
•
Troubleshooting - see right
•
Getting assistance
•
Appendix A - Cables for use with digital extenders
•
Safety information
•
Warranty
•
Radio frequency energy statements
Further information
TROUBLESHOOTING
If you experience problems when installing or using the X-DVIPRO-DL modules, please
check through this section for a possible solution. If your problem is not listed here and
you cannot resolve the issue, then please refer to the
Getting assistance
section.
No video image is displayed on the remote monitor
•
Check the yellow indicators on the local and remote modules while no keys are
pressed on the keyboard and no mouse movements are being made:
LOCAL: If the yellow indicator is flashing*, then the video feed to the local module is
not valid. Try connecting a DVI monitor (preferably using the same DVI link cable as
used with the local module) directly to the computer and check for a correct image.
REMOTE: If the yellow indicator is flashing*, then the video feed via the link cable is
not valid. If the link cable is long, try using a short link cable temporarily to check for
basic operation.
If the yellow indicators are off, then the link cable is not properly connected.
•
Check that both the local and remote ends of the extender are X-DVIPRO-DL
variants. The single link X-DVIPRO modules are not compatible with X-DVIPRO-DL.
Only single link resolutions are displayed
•
Check that the video cables connected to the local and remote modules are both
specifically
dual link
types.
Video blanking is occurring on the remote display screen
•
Check that the correct type and length of link cable is being used. Please see the cable
advice given on
page 2
and also in
Appendix A
.
* Take care not to confuse the
flash
and
blink
codes used by the yellow indicators:
•
A
flash
is when the yellow indicator shows a regular on/off cycle every second, to
warn that there’s a video feed problem.
•
A
blink
is when the yellow indicator is mostly on with short off periods, to confirm
that a valid dual link video signal is present.
HT