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POSSIBLE SOLUTIONS
:
1.
The signal may not be reaching your TV. Make sure all the cables are connected
properly on the back of your VCR and your TV.
2.
The TV may not be on the right channel to display input. Make sure the TV is on the
correct channel.
3.
Make sure you are using the correct Remote Control.
PROBLEM
: Parental Controls are not working.
POSSIBLE SOLUTIONS
:
1.
You will need to activate Parental Controls by pressing the Menu button
2.
You need to make sure there is a checkmark next to Parental Controls in the Settings
option.
3.
You need to make sure that the Movie & TV Ratings are listed to your desired content.
PROBLEM
: Can’t adjust the recorded program that I am watching.
POSSIBLE SOLUTIONS
:
1.
You will need to use the VCR/DVD/PVR Controls on your Set Top Box Remote Control.
2.
To stop the program, press the Stop button instead of the Exit button.
PROBLEM
: Can’t get the Menu, Guide, or Info button to work.
POSSIBLE SOLUTIONS
: Press the STB button located in the upper right hand corner of your
Remote. Make sure that it lights up when pushed.
PROBLEM
: TV says “No Signal” and it’s on the right channel.
POSSIBLE SOLUTIONS
: Most likely the TV is on the wrong input. To correct this, do the
following:
1.
With the TV and the set top box on, hit the TV button on your remote
2.
The Input button on your remote. (Keep pushing the Input button on your remote until
it goes through all the options or until your picture comes back on).
3.
If the Input button does not do anything, you can change the input or source button on
your TV by physically changing the channel using the up or down button on your TV box.
PROBLEM
: Some channels are in Spanish and others don’t have any sound at all.
POSSIBLE SOLUTIONS
: The language in the set top box has been set to Spanish. To correct this,
do the following:
1.
Press the Menu button on your remote control;
2.
Select the Settings icon;
a.
Using the directional arrows, highlight Hardware Settings and press OK;
b.
Using the directional arrows, highlight Audio and press OK; (Both the primary and
secondary languages should say English), if both or either one do not say English,
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