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For the latest version of this document, please go to:
http://www.overlandstorage.com/pdfs/SnapServer_NAS_Config_Guide.pdf
©2011 Overland Storage. All trademarks and registered trademarks are the property of their respective owners. The information contained herein is subject to change without notice and is
provided “as is” without warranty of any kind. Overland Storage shall not be liable for technical or editorial errors or omissions contained herein.
SnapServer
®
Configuration Guide
6.5.6
Supplemental Software Support Options
Supplemental Software support is offered for Snap EDR. Supplemental Software support requires the system on which they are
licensed to also be supported by Standard Warranty, Software Maintenance, or Overland CARE.
SnapServer Manager, GuardianOS iSCSI Target – Workgroup, GuardianOS Snapshot – Workgroup, and CA Antivirus – Workgroup
licenses are supported as part of the Standard Warranty, Software Maintenance, or OverlandCare for the SnapServer NAS System on
which they are licensed.
Supplemental Software Support for EDR is provided as a single support option regardless of the level of license (Express or
Standard
7
). If Supplemental Software support is selected for Snap EDR, all licenses of Snap EDR must be covered by Supplemental
Software support.
Step 1
Choose support for Snap EDR as appropriate.
Step 1a
Choose appropriate Supplemental Software Support option for Snap EDR
Supplemental Software Support for Snap EDR is offered by system platform. Support for up to 5 years can be obtained at the time of initial
system purchase by combining a 3-year support option with 2 of the corresponding 1-year support options.
5325302157
1-Year Supplemental, EDR, Win/Linux
5325302157-3
3-Year Supplemental, EDR, Win/Linux
5325302158
1-Year Supplemental, EDR, UNIX
5325302158-3
3-Year Supplemental, EDR, UNIX
5325302152
1-Year Supplemental, EDR, Department
5325302152-3
3-Year Supplemental, EDR, Department
5325302148
1-Year Supplemental, EDR, 410
5325302148-3
3-Year Supplemental, EDR, 410
5325302147
1-Year Supplemental, EDR, 210
5325302147-3
3-Year Supplemental, EDR, 210
Note:
Only current SnapServer NAS System platform options are listed below. For additional Supplemental Software Support options for Snap EDR
on discontinued SnapServer NAS Systems, please contact Overland Storage Sales.
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Snap EDR Advanced (which is no longer offered as a separate license) is also covered by the same Supplemental EDR support that covers Snap
EDR Express or Snap EDR Standard Editions.
