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Getting Help
Getting Help
Registering Your AVC-2310
To ensure your eligibility for support and upgrades, and to qualify
for future promotions, please register your AVC-2310 on the
Adaptec Web site at
register.adaptec.com
.
Need Help with Your AVC-2310?
Note:
See the Readme file on the VideOh! CD for the latest
information.
■
Ensure that your analog video device is connected and powered
on, or that your TV source (cable, receiver, antenna) is properly
connected.
■
Double-check all cable connections.
■
Try connecting to a different USB port on your computer. In
doing so, you may need to reinstall the drivers.
■
If your AVC-2310 is connected to a USB hub, try connecting it
directly to your computer’s USB port. You may also need to
reinstall the drivers.
■
Ensure that the AVC-2310 is properly connected and that the
drivers are correctly installed. This will be indicated when the
green Power LED on the AVC-2310 is solid on. See
Installing Your Device Drivers?
for help checking
driver installation.
■
If the LED is blinking orange, save your work, close MyDVD or
WinDVR, then power your AVC-2310 off and then on again.