8
Maintenance
Filling the Water Tray: Correct Incorrect
The biggest maintenance requirement is keeping the water tray full of water. The amount
of use and the climate will determine how often you need to fill it. Be sure the water
level stays at least above the top of the pump and never past the water fill line or above
the Pebble Beach Shelf. Filling the water tray more than this can
result in water going
over the top of the plastic liner and leaking onto the floor. ONLY fill
the water tray when
the water feature is turned off. To fill the tray, slowly pour the water onto the water
surface (stone, glass or mirror). This allows the water to flow into the tray without
splashing.
To avoid almost all cleaning and to prolong the life of your water feature,
we strongly suggest
using distilled
water. This will not leave hard water build-up on the stone or metal.
Cleaning Metal:
When it is time to clean the metal portion of the water feature we recommend using a non-abrasive cleaner
with ammonia in it. Most window or glass cleaner works well.
Dull Stone:
Over time, if the stone color dulls or you begin to accumulate hard water buildup, turn off the pump and scrub
the stone vigorously with a firm bristled acrylic brush. This should remove most of the buildup. If it does not,
the stone may require a more aggressive cleaning with Lime-A-Way or CLR.
For cleaning custom engravings please see below.*
Foul-Water / Algae:
If your water feature is in direct sunlight or near a window or door that is often open the stone may begin to
grow algae. This manifests itself as a slight slime on the stone or a foul-water smell. The best way to combat
this is with a few drops of bleach once or twice a month.
We cannot emphasize enough the importance of
using only two or three drops at a time and never more than once a week.
Too much bleach will discolor
the water feature surface and create an uncomfortable chlorine smell. The use of too much bleach will void all
warranties.
Full Fountain Cleaning:
We recommend doing a full fountain cleaning once or twice per year if using distilled water. We recommend
cleaning it more often if using tap water. This will involve removing all the
water from the water tray and
cleaning it out, scrubbing down the stone with an acrylic brush, and taking apart the Water Distribution Unit
and cleaning it.
*
Custom Engraving:
If your stone has a custom engraving, DO NOT to use the scotch-brite pad, acrylic brush or any sort of
chemical over the area of the engraving. This could result in the custom color being removed from the stone.
We recommend going over the area with a soft cloth and distilled water.
Thank you again for your interest in our products. If you ever have any questions please feel free to call our customer service representatives.
Customer Service – 1-888-623-2446 ~ or visit our website to view our EZ Install video -
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