19
5. CONDITIONS OF THE GUARANTEE CERTIFICATE
1. The User of ADA GASTROGAZ appliances is guaranteed by a direct Seller who sets out all the
rules for the warranty he grants through a sales contract concluded with the User.
2. The manufacturer provides warranty for parts for a period of 12 months for the Seller from the
date of sale of the device. The length of the warranty and the conditions for the User are
determined by the Seller upon conclusion of the sales / purchase contract for the device. The
manufacturer recommends carrying out periodic inspection at least once a year to ensure correct
operation of the device.
3. The seller undertakes to repair the device for free during the warranty period. The condition of
the warranty validity is compliance with applicable regulations and standards related to the
installation, use and maintenance of the devices. The faulty parts will be repaired in 14 days from
their record. Buyer has got the right to replace the device with a new one when any repair is
impossible.
4. The warranty does not cover the activities provided for in the operating instructions, which the
User is obliged to carry out on his own and at his own cost, e.g. installation, checking of operation,
cleaning, maintenance of the device and periodic inspections, etc.
The warranty does not apply to parts subject to normal wear and to some parts: in gas appliances
(light bulb, thermocouple, burner protection grid, ceramic plate, glass, gasket), in electrical
equipment (light bulb, glass, gasket).
5. In the event of any faulty operation of the device during the warranty period, immediately
inform the Seller. Complaints should be made in writing (by fax, e-mail or post).
6. Both the manufacturer and the seller shall not be liable for any direct or indirect damage
suffered by the User due to a product defect, in particular loss of profits or income, resulting
downtime, loss or damage of other equipment, costs of replacement goods, etc. Further claims are
also excluded. .
Both the manufacturer and the seller shall not be responsible for connecting the device to an
electric and gas supply inconsistent with the type plate, as well as for faulty assembly and damages
resulting from random events such as: fire, flood or lightning, etc.
7. The basis for accepting a complaint under the warranty is a device purchase document (invoice)
or other document signed by the Seller, containing the terms of the warranty granted. The user is
required to provide a document confirming the right to repair under the warranty. Lack of
document will result in the service being considered for a fee.
8. Unless the contractual terms provide otherwise, the warranty is calculated from the date of
issue of the document confirming the purchase of the device.
9. Compliance with the obligations arising from the guarantee will not extend or restart the
guarantee period.
10. The guarantee do not cover any damages caused in transport.
