10
If your AcuRite product does not operate properly after trying
the troubleshooting steps, visit www.AcuRite.com or call
(877) 221-1252 for assistance.
Problem
Possible Solution
Inaccurate
temperature or
humidity
• Make sure both the display unit and 5-in-1 sensor are
placed away from any heat sources or vents
(see page 7).
• Make sure both units are positioned away from
moisture sources (see page 7).
• Make sure 5-in-1 sensor is mounted at least 5 ft off of
the ground.
• Calibrate indoor and outdoor temperature and
humidity (see page 11).
No rainfall
• Check to ensure the rain gauge stabilizer (plastic tab)
has been removed from the bottom of the sensor.
• Clear debris, such as leaves, out of the rain collector
funnel and debris screen.
• Calibrate the Rain Gauge.
Inaccurate wind
readings
• What is wind reading being compared to? Pro
weather stations are typically mounted at 30 ft high
or more. Make sure to compare data using a sensor
positioned at the same mounting height.
• Check location of the sensor. Ensure it’s mounted a
minimum of 5 ft in the air with no obstructions around
it (within several feet).
• Ensure wind cups are spinning freely. If they hesitate
or stop try lubricating with graphite powder or spray
lubricant.
Display screen
not working
• Check that the batteries are installed correctly.
Batteries may need to be replaced.
• Reset the display by pressing and holding the CLEAR
ALL/RESET button for 10 seconds, located in the
battery compartment of the display unit. Date and
time will need to be entered after a reset.
Troubleshooting
