ACTiSYS Corp.
USB-IR Dongle Installation Manual
Release V1.42
34
ACTiSYS Corporation 2001 All Rights Reserved
TROUBLE SHOOTING
For help on general and miscellaneous problems you may be experiencing with your printing, refer to the
following pages for possible solutions. Look up your problem and try the solution.
SYMPTOM
PROBLEM
Solution
Can not establish link
(General)
1. The two IR devices are
not aligned properly.
2. Distance is too near or
far.
3. Device is inactivated
4. BIOS setting incorrect
5. Installation is not
correct.
1. Properly align them again
2. Move one device to a proper
distance.
3. Enable the device by IR
monitor.
4. Correct the BIOS Setting.
5. Refer to un-installation guide
to remove the device, then
install again.
File Transfer between
IR-equipped PDA and
ACT-IR
device-attached host
computer stops
before finishing up
and an error message
appears.
The infrared
communication is
interfered. For example,
something blocks out the
infrared beam or the
burst of string light
source, etc.
Check to find out the source of
interference and eliminate it
before trying again.
The device work well
before. But after I
unplug it then plug, it
does not work again.
Improper unplug and
plug procedure
Before you unplug it, you should
disable the device. And enable
the device after you plug it into
your computer
