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Chapter 4

Using Utilities

Upgrade Firmware

Selecting

Upgrade Firmware

in the “Utilities” screen generates the “Upgrade

Firmware” screen.

Action

tec periodically posts firmware upgrades to enhance the

Modem’s capabilities.

To upgrade the Modem’s firmware:

Click the link in the “Upgrade Firmware” window and download the upgrade
files to the hard drive of the computer.

Double-click on the upgrade file (upgrade.exe).

Click

Start

. The upgrade process begins.

Warning

: Do not unplug the power cord from the Modem dur-

ing the Upgrade Firmware process. Doing so may result in per-
manent damage to the Modem.

After the upgrade is complete, unplug the power cord from the Modem, then
plug it back in again.

When the Power

LED

stops flashing and glows steadily green, the Modem is

fully operational.

Reconfigure the Modem settings.

Содержание R4500U

Страница 1: ...User Manual USB Ethernet Home DSL Modem...

Страница 2: ...ngs 29 WAN IP Address 31 DHCP Server 34 Services Blocking 36 Website Blocking 37 VPN Pass Through 37 Remote Management 38 Port Forwarding 38 DMZ Hosting 39 MAC Address Cloning 40 NAT Network Address T...

Страница 3: ...tions 81 General 81 Certifcations 82 Environmental 82 C MAC Address 83 Windows 95 98 83 Windows Me 83 Windows 2000 83 Windows NT 4 0 84 Macintosh 84 D Program and Port List 85 Glossary 87 Notices 91 R...

Страница 4: ...Actiontec USB Ethernet Home DSL Modem Power cord Yellow cable Ethernet Purple cable USB Installation CD Disk 1 includes user manual START HERE guide BLACK Quick Start guide Minimum System Requirement...

Страница 5: ...m Power LED The Power LED glows green when power is supplied to the Modem When it flashes the Modem is going through its initialization process Ready LED The Modem LED glows green when the Modem is co...

Страница 6: ...he Yellow port is used to connect the Modem to a computer on the home net work with the Yellow Ethernet cable Purple USB Port The Purple port is used to connect the Modem to a computer on the home net...

Страница 7: ...performance products If you need assistance the Actiontec Technical Support Department is always available 24 hours a day seven days a week to provide pro fessional support Actiontec Electronics Inc...

Страница 8: ...ditional Computers on page 21 Note The Installation Buddy is not supported on computers running Windows 95 and NT 4 0 Macintosh or Linix operating systems Connecting a Computer to the Modem Connecting...

Страница 9: ...ptions by clicking in the appropriate box then click Next If the ISP did not provide this information contact the ISP and request the information 3 The next window appears Read the instructions select...

Страница 10: ...Actiontec s 24 hour 7 day a week Technical Support If you have any problems call 1 888 436 0657 Click Next 6 The next window appears showing the items needed to set up the Modem Click Next 7 The next...

Страница 11: ...rding plugging in the smaller end of the Power Cord into the Power Port on the back of the Modem then click Next 10 As shown in the next window plug the larger end of the Power Cord into a Power Outle...

Страница 12: ...er end of the Black DSL Cable into the Phone Jack nearest to the computer then click Next 13 When the next window appears confirm the Power and Ready Lights on the Modem glow steadily green This may t...

Страница 13: ...xt window appears plug one end of the Yellow Ethernet Cable into the Yellow Port on the back of the Modem until it clicks then click Next 16 Another window appears Plug the other end of the Yellow Eth...

Страница 14: ...ns to the Modem If all connec tions are plugged in properly call your DSL service provider The Modem is connected to a computer via Ethernet Next install the filters as described in Installing the Fil...

Страница 15: ...structions select First Computer by clicking on the check box then click Next 3 In the next window select USB then click Next 4 The next window appears with information regarding Actiontec s 24 hour 7...

Страница 16: ...ation regarding the items needed to set up the Modem Click Next 6 The next window appears Get the Modem take it out of its protective plastic bag then click Next 7 When the next window appears get the...

Страница 17: ...in the next window plug the larger end of the Power Cord into a Power Outlet confirm the Power Light on the front of the Modem is solid green then click Next Note Depending on the country the picture...

Страница 18: ...w appears confirm the Power and Ready Lights on the Modem glow steadily green This may take up to 30 seconds Click Next Note If the Power and Ready Lights on the Modem are not solid green confirm your...

Страница 19: ...t 15 Another window appears Plug the rectangular end of the Purple USB Cable into a USB port on the front or back of the computer then click Next Note A USB port is shaped like a thin rectangle about...

Страница 20: ...ers allow the user to use the phone while online All phones and other devices answering machines fax machines etc using the same line i e using the same phone number as the DSL line must have a filter...

Страница 21: ...n the phone jack used by the black DSL cable 4 In the next window read the instructions Plug the loose end of the existing phone cord into a filter keeping the other end connected to the device phone...

Страница 22: ...the following window appears Unplug the phone cord connected to the phone from its phone jack in the wall the click Next Caution Do not unplug the black DSL cable from the phone jack near your compute...

Страница 23: ...one filter into the phone jack on the back of the computer Your connections should look exactly as the configura tion in the picture below Click Next Setting Up the DSL Connection After connection the...

Страница 24: ...ame and password in the text boxes If no user name and pass word are needed click on the check box next to My ISP does not require this information Click Next 2 The next window appears and then a prom...

Страница 25: ...provided by the DSL service provider If not provided with these settings click the Use the default VPI VCI Settings check box then click Next 2 The next windodow appears Select the type of IP address...

Страница 26: ...Via Ethernet 1 Insert Disk 1 Installation Buddy CD in the CD ROM drive of the computer The Installaton Buddy will start automatically Wait until the following screen appears read the onscreen instruct...

Страница 27: ...t then click Next 4 The next window appears with information regarding Actiontec s 24 hour 7 day a week Technical Support If you have any problems call 1 888 436 0657 Click Next 5 The following window...

Страница 28: ...Yellow Port on the back of the Modem then click Next 7 Another window appears Plug the other end of the Yellow Ethernet Cable into an Ethernet port on the back of the computer then click Next Note An...

Страница 29: ...ve of the comput er The Installaton Buddy will start automatically Wait until the following screen appears read the onscreen instructions then click Next 2 The next window appears Read the instruction...

Страница 30: ...week Technical Support If you have any problems call 1 888 436 0657 Click Next 5 The following window appears Get the Purple USB Cable from the DSL Quick Start Kit then click Next 6 When the next win...

Страница 31: ...he rectangular end of the Purple USB Cable into a USB port on the front or back of the computer then click Next Note A USB port is shaped like a thin rectangle about 1 4 inch by 1 2 inch and may be ve...

Страница 32: ...odem including WAN IP address options port forwarding and DMZ hosting Accessing Advanced Settings To access the advanced settings of the Modem 1 Open your Web browser In the address bar type http 192...

Страница 33: ...30 Actiontec USB Ethernet DSL Modem User Manual 3 The Setup Configuration screen appears Select Advanced Setup from the menu on the left 3 The following window appears Click Begin Advanced Setup...

Страница 34: ...are five options Configured as a Modem Configured as a Router obtain an IP Address through PPPoE Configured as a Router obtain an IP Address through PPPoA Configured as a Router obtain an IP Address t...

Страница 35: ...Installation Buddy it should be displayed in the Broadband Connection via PPPoE PPPoA screen If not enter the information now If the information is unavailable contact the ISP Configured as a Router...

Страница 36: ...igned a static specific IP Address by the ISP Enter the IP Address along with the Subnet Mask and Default Gateway Address also pro vided by the ISP in the Broadband Connection via Static IP Address sc...

Страница 37: ...For more infor mation see DHCP Server Configuration DHCP Server Selecting DHCP Server in the Configuring the Advanced Settings screen gener ates the DHCP Server screen The Modem has a built in DHCP D...

Страница 38: ...If the default values are left intact the Modem supplies a unique IP address between 192 168 0 2 and 192 168 0 254 to each computer on its network Note that the first three groups of numbers of the ad...

Страница 39: ...ges Web FTP Newsgroups etc for the computers on the network 1 Enter the computer s IP address in the Enter IP Address text box 2 At the bottom of the screen select the Internet service s to be blocked...

Страница 40: ...The blocked Web site address will be displayed in the Blocked Website List text box and will not be available to computers on the network To remove a blocked Web site click on it in the Blocked Websit...

Страница 41: ...ss in the address text box The Modem s Main Menu or a password prompt if a password has been set appears in the browser window Port Forwarding Selecting Port Forwarding in the Configuring the Advanced...

Страница 42: ...to be used as a DMZ host in the DMZ Host IP Address text box then click On DMZ hosting is used to support online gaming and Internet conferencing services These programs usually require multiple open...

Страница 43: ...k If the ISP requires this information obtain the MAC address of the computer originally con figured for the ISP see Appendix C for instructions to determine the computer s MAC address Enter the MAC a...

Страница 44: ...guring the Advanced Settings screen gener ates the Static Routing screen Enter the addresses in their respective text boxes then click Add The address will appear in the Static Routing Table To remove...

Страница 45: ...guring the Modem settings can be viewed by selecting Status in the Main Menu The Current Status screen appears displaying many of the Modem s settings No settings other than connecting or disconnectin...

Страница 46: ...he Web activity log can be viewed the DSL settings changed the Modem s factory default settings restored and the Modem s firmware upgraded Web Activity Log The Web Activity Log provides information ab...

Страница 47: ...fault Settings from the Utilities screen When the Restore Default Settings screen appears click Restore Default Settings Any changes made to the Modem s settings in the Custom Setup screens will be lo...

Страница 48: ...oad the upgrade files to the hard drive of the computer 2 Double click on the upgrade file upgrade exe 3 Click Start The upgrade process begins Warning Do not unplug the power cord from the Modem dur...

Страница 49: ...46 Actiontec USB Ethernet DSL Modem User Manual...

Страница 50: ...LAN LED is on If not check the LAN connections Ensure the Subnet Mask address is set to 255 255 255 0 by clicking Status in the Main Menu screen Cannot Connect to the Internet Ensure both ends of the...

Страница 51: ...quently Asked Questions How can I connect more than one computer to the Router using only Ethernet If you want to connect more than one computer to the Modem via Ethernet you must purchase and install...

Страница 52: ...e accessing If so how do I do this Yes you can monitor the Web sites visited by a user on a computer on the net work To do this log on to the Modem s Web management page default URL 192 168 0 1 throug...

Страница 53: ...namic and why do I need to do this You should change the Ethernet connection IP address from Static to DHCP Dynamic Host Connection Protocol to take advantage of the Modem s ability to provide all the...

Страница 54: ...51 Chapter 5 Troubleshooting and FAQs 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network...

Страница 55: ...SB Ethernet DSL Modem User Manual 5 The Network window appears In the The following network components are installed list box locate and double click TCP IP 6 The TCP IP Properties window appears Sele...

Страница 56: ...black dot leave it alone 8 Click OK The TCP IP Properties window disappears 9 In the Network window click OK The Network window disappears 10 The System Settings Change window appears asking whether t...

Страница 57: ...54 Actiontec USB Ethernet DSL Modem User Manual 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network...

Страница 58: ...er 5 Troubleshooting and FAQs 5 The Network window appears In the The following network components are installed list box locate and double click TCP IP 6 The TCP IP Properties window appears Click IP...

Страница 59: ...perties window disappears 9 If there is a check in the box next to Detect connection to network media click on it to uncheck the box 10 In the Network window click OK The Network window disappears 11...

Страница 60: ...57 Chapter 5 Troubleshooting and FAQs 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network and Dial up Connections...

Страница 61: ...Area Connection If there is more than one Local Area Connection listed locate the one that cor responds to the network card installed in the computer by finding the name of the network card in the De...

Страница 62: ...59 Chapter 5 Troubleshooting and FAQs 8 In the Components checked are used by this connection list box double click Internet Protocol TCP IP 9 The Internet Protocol TCP IP Properties window appears...

Страница 63: ...es window disappears 13 In the Local Area Connection Properties window click OK The Local Area Connection Properties window disappears 14 Click Close in the Local Area Connection Status window The win...

Страница 64: ...61 Chapter 5 Troubleshooting and FAQs 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network Connections...

Страница 65: ...Connection If there is more than one Local Area Connection listed locate the one that corresponds to the network card installed in your computer by finding the name of the network card in the Device N...

Страница 66: ...TCP IP 9 The Internet Protocol TCP IP Properties window appears 10 In the General tab activate Obtain an IP address automatically by clicking on the circle When active a black dot will appear in the c...

Страница 67: ...lick OK The Local Area Connection Properties window disappears 13 Click Close in the Local Area Connection Status window The window disappears 14 Close the Network and Dial up Connections window by cl...

Страница 68: ...the Modem are on the same subnet To set up static IP on a computer select the operating system and follow the instructions Note The following procedures are based on the Modem s fac tory default IP ad...

Страница 69: ...66 Actiontec USB Ethernet DSL Modem User Manual 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network...

Страница 70: ...TCP IP Properties window appears Select IP Address 7 In the IP Address tab make sure the the circle next to Specify an IP Address is selected When active a black dot appears in the circle If the circl...

Страница 71: ...ears 11 In the Network window click OK The Network window disappears 12 The System Settings Change window appears asking whether the computer should be restarted Click Yes The computer restarts It is...

Страница 72: ...69 Appendix A Setting Up Static IP Address 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network...

Страница 73: ...he TCP IP Properties window appears Click IP Address 7 In the IP Address tab make sure the the circle next to Specify an IP Address is selected When active a black dot appears in the circle If the cir...

Страница 74: ...nection to network media click on it to uncheck the box 12 In the Network window click OK The Network window disappears 13 The System Settings Change window appears asking whether the computer should...

Страница 75: ...72 Actiontec USB Ethernet DSL Modem User Manual 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network and Dial up Connections...

Страница 76: ...may be displayed after the Local Area Connection If there is more than one Local Area Connection listed locate the one that corre sponds to the network card installed in the computer by finding the na...

Страница 77: ...otocol TCP IP 9 The Internet Protocol TCP IP Properties window appears 10 In the General tab make sure the the circle next to Obtain an IP Address automatically is selected When active a black dot app...

Страница 78: ...OK The Local Area Connection Properties window disappears 15 Click Close in the Local Area Connection Status window The window disap pears 16 Close the Network and Dial up Connections window by clicki...

Страница 79: ...76 Actiontec USB Ethernet DSL Modem User Manual 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network Connections...

Страница 80: ...displayed after the Local Area Connection If there is more than one Local Area Connection listed locate the one that corresponds to the network card installed in your computer by finding the name of...

Страница 81: ...ked are used by this connection list box double click Internet Protocol TCP IP 9 The Internet Protocol TCP IP Properties window appears 10 In the General tab make sure the the circle next to Obtain an...

Страница 82: ...d 13 Click OK The Internet Protocol TCP IP Properties window disappears 14 In the Local Area Connection Properties window click OK The Local Area Connection Properties window disappears 15 Click Close...

Страница 83: ...80 Actiontec USB Ethernet DSL Modem User Manual...

Страница 84: ...USB Ethernet DSL Modem Standards IEEE 802 3 10BaseT IEEE 802 3u 100BaseTX G dmt G lite RFC 1483 2364 2516 Protocol CSMA CD t1 413 WAN Full rate DSL modem LAN 10Mbps Ethernet port USB port Upload port...

Страница 85: ...CC Class B FCC Class C parts 15 68 UL Environmental Power Input External 12V DC 1 2 A Operating Temperature 0 C to 40 C 32 F to 104 F Storage Temperature 20 C to 70 C 4 F to 158 F Operating Humidity 1...

Страница 86: ...ress of the installed Ethernet adapter Windows Me 1 Click Start then Run 2 The Run window appears In the Open text box enter winipcfg 3 Click OK The IP Configuration window appears 4 Note the Adapter...

Страница 87: ...he keyboard 3 A list of information about the Ethernet adapter appears 4 Note the Physical Address which is the MAC address of the installed Ethernet adapter Macintosh 1 Select Apple Control Panels TC...

Страница 88: ...85 Program and Port List D...

Страница 89: ...86 Actiontec USB Ethernet DSL Modem User Manual...

Страница 90: ...gned to automatically assign an IP address to every computer on your network DNS Domain Name System Server Address Allows Internet host computers to have a domain name and one or more IP addresses A D...

Страница 91: ...business that allows individuals or businesses to connect to the Internet LAN Local Area Network A group of computers and devices connected together in a relatively small area such as a house or an o...

Страница 92: ...sion over the Internet WAN Wide Area Network A network that connects computers located in separate areas i e different buildings cities countries The Internet is a WAN WECA Wireless Ethernet Compatibi...

Страница 93: ...90 Actiontec USB Ethernet DSL Modem User Manual...

Страница 94: ...nterference to radio communications However there is no guarantee that inter ference will not occur in a particular installation If this equipment does cause harmful interference to radio or televisio...

Страница 95: ...l lowing two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note To comply wi...

Страница 96: ...tronics warrants the media con taining software against failure during the warranty period The only updates that will be provided are at the sole discretion of Actiontec Electronics and will only be a...

Страница 97: ...red or replaced item will be shipped to Customer at Actiontec Electronics expense not later than thirty 30 days after Actiontec Electronics receives the defective product Return the product to In the...

Страница 98: ...ISED OF THE POSSI BILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACE MENT OR REFUND OF THE PURCHASE PRICE PAID AT ACTIONTEC ELECTRONICS OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES W...

Страница 99: ...nual Governing Law This Limited Warranty shall be governed by the laws of the State of California U S A excluding its conflicts of laws and principles and excluding the United Nations Convention on Co...

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