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S002035-3 Verao 427cm (14ft) Trampoline
Warranty Information
Congratulations on your purchase!
This
Verao 427cm (14ft) Trampoline is warranted to be free from defects in material and workmanship
under normal use and service conditions for a period of
2 years on the frame and mat, 12 months on all
other parts, from the date of purchase of this article. Evidence of unfair usage or incorrect adjustment by
the owner will void this promise.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major failure.
The benefits conferred by this warranty are in addition to the consumer guarantees and other rights and
remedies in respect of the product which the consumer has under the Australian Consumer law.
Conditions of Warranty
All warranty coverage extends only to the original retail purchaser from the date of purchase. Please
keep your receipt, tax invoice or other proof of purchase.
This warranty does not extend to any damage to a product caused by abuse, improper or abnormal
usage, or repairs not provided by us or our Service Centre. Nor does this warranty extend to products
used for commercial or rental purposes. This warranty does not cover ordinary wear, tear and
weathering, failure to follow directions, improper installation, improper maintenance or acts of God (such
as damage caused by storms, lightning, heavy winds and by snow or ice).
Making A Warranty Claim
In order to make a claim under this warranty please direct your enquiries to our Service Centre. You can
contact them on our
Freecall 1800 465 070
number or send mail to them at National Service Centre: 2/24 Anderson Road,
Smeaton Grange, NSW 2567 – if mailing please include your contact details.
A service representative will then assist you in the appropriate action to be taken. For efficient processing
of your enquiry please have proof of purchase, the date of purchase and the retailer name you purchased
the item from, and the brand on the product. Photos of the product, and scans of receipts, may be
requested to assist with your claim.
