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OMNISTAND™ USER MANUAL
COPYRIGHT © 2016, ACCELERATED CARE PLUS CORP., ALL RIGHTS RESERVED.
STANDARD LIMITED PRODUCT WARRANTY
The warranty information provided in this section is applicable only to products purchased from ACP,
directly or through an authorized dealer. This section does not apply to leased products. The terms of
maintenance and repair of any leased products are detailed in the separately executed agreement between
the parties.
Warranty Coverage
This warranty provides coverage, for Equipment purchased, against manufacturer’s defects in material and workmanship,
and extends to the original owner of the product during the warranty period for that product. Only those items returned to
the ACP Service Center within the warranty period, and also within thirty (30) days after notification to ACP of the defect,
shall be eligible for repair under the Standard Limited Product Warranty. Buyer is responsible for shipping cost associated
with sending the Equipment to the ACP Service Center. ACP shall ship Equipment to Buyer after repair at no cost to the
Buyer provided repair is deemed to be under warranty. ACP may, at its discretion and only for valid warranty claim, repair
or replace any part(s) that prove to be defective during the warranty period.
Warranty Exclusion
Any and all warranty coverage will be void if any of the following have occurred:
1.
The product contains repairs or replacement parts not furnished by ACP.
2.
The product is damaged resulting from misuse or negligence.
3.
The product has been tampered with and/or altered, including serial number alteration.
4.
The product was used with accessories and/or supplies, including electrodes, not approved by ACP for use with
the product.
Warranty Period
The following coverage is provided at no additional cost to the Buyer:
New Equipment / Product
- Products purchased as new from ACP are warranted against manufacturer’s defects in
material and workmanship for a period of one (1) year from the date of purchase.
Refurbished Equipment / Product -
Products purchased specifically as Refurbished Equipment are warranted against
manufacturer’s defects in material and workmanship for a period of six (6) months from the date of purchase.
Accessories -
All accessories for ACP equipment / products are warranted against manufacturer’s defects in material
and workmanship for a period of three (3) months from the date of purchase.
Warranty Validation
The following information needs to be provided to the ACP Customer Support representative prior to the product
being returned under warranty coverage:
1.
Buyer name or account number as it appears under the “Bill TO” on the dealer invoice.
2.
Invoice Date and Number.
3.
Model number, description, and serial number of equipment.
4.
Detailed description of the problem.
Return of Defective Equipment
Any Equipment returned to the ACP Service Center under warranty coverage must have the Warranty coverage
validated and must receive authorization from ACP Customer Support prior to being received at the Service Center.
Shipping charges, insurance, and any other costs incurred in sending product to ACP Service Center is the
responsibility of the customer and will not be refunded. ACP shall cover the shipping charges and related costs to
return the unit to the customer, provided repair is deemed to be under warranty.
