22
TROUBLE SHOOTING GUIDE
SYMPTOM
CAUSE (AND REMEDY)
• Check that the AC power cord is connected.
• Turn on the unit.
• Remove any obstacles between the remote and the unit.
• Use the remote near the unit.
• Point the remote at the remote sensor on the unit.
• Replace the batteries in the remote with new ones.
No power.
The remote does not
function.
• Check the location of the antenna and adjust it if necessary.
• Make sure the antenna cable is fi rmly connected.
• Make sure all input cables are fi rmly connected.
• Increase the volume.
• Check whether the mute function has been activated on the
Remote Control.
• Check the Picture setting within the Setup menu.
• Check to make sure the program you are watching is broadcast
in Colour and not Black & White.
• Make sure the unit is plugged in and turned on.
• Make sure that the TV mode is selected.
• Try a new channel to check for possible station trouble.
• Make sure the antenna is connected properly.
• Increase the volume.
• Make sure the antenna or audio/video source device is working
properly.
• Make sure all cables are fi rmly connected.
• Check for local interference.
• Make sure there are no unshielded electrical devices nearby that
are causing interference.
• Turn the TV off for 30 minutes, then try it again.
• Under the infl uence of electrostatic phenomenon, the product
may malfunction and require user to power reset.
• Unplug and re-plug the AC power cord.
• Check the connection between this unit and the HDMI out jack
of other equipment.
• See if the TV supports this 480p/576p/720p/1080i DVD system.
• Check your TV system setup correctly.
• Make sure your TV supports HDCP (High Bandwidth Digital
Content Protection).
Bad Picture (snow,
m u l t i p l e i m a g e s ,
distortion, blurry)
No sound.
B l a c k a n d w h i t e
picture.
No picture or sound.
Coloured patches of
picture.
Function key does not
respond correctly.
No sound is output
from the HDMI out
ASTV3619WS-HDMI_E17-22.indd 22
ASTV3619WS-HDMI_E17-22.indd 22
8/13/2007 12:11:06 PM
8/13/2007 12:11:06 PM