Problems
Possible Causes
Solutions
No audio or lights.
Microphone power switch is OFF.
Switch microphone power to ON.
Receiver power button is OFF.
Push power button to ON.
Antenna symbol on display panel is
showing but no audio.
Microphone is on MUTE.
Un-MUTE the microphone.
Receiver volume is turned all the
way down.
Slowly dial up receiver volume.
Receiver and Mixer/Amplifier not
connected.
Make sure Receiver is connected to
your Mixer/Amplifier.
Antenna symbol on display panel
is not showing but Receiver and
Microphone are ON.
Antennas might be loose and not
attached properly.
Make sure antennas are screwed in
correctly and upright.
Metals objects surrounding the
Receiver.
Receiver should be clear of any
metal objects that could cause
interference.
Receiver and Microphones Line-
Of-Sight might be obstructed.
Receiver and Microphones should
have a direct unobstructed view
and clear of any barriers i.e. walls,
furnitures, bodies.
Receiver and Microphone are on
different channels.
Make sure Receiver and Micro-
phone are on the same channel.
Microphone indicator lights are red
or blinking.
Low battery power.
Change or recharge batteries.
The word “Incompatible” appears
on the Microphone display
window.
Means Microphones and Receiver
are installed on different ranges.
Please contact your dealer
immediately.
Sound distortion or constant
feedback.
Microphone is too close to
speakers or too close to additional
microphones and amplified
speakers.
Make sure to keep a good distance
away from speakers when perform-
ing or speaking.
Channel might have a lot of
interference.
Change or try other channels.
Increased distortion.
Low battery power.
Change or recharge batteries.
Microphone won’t turn ON.
Low battery power.
Change or recharge batteries.
Troubleshooting
Safety, warnings and cautions
Mises en garde, precautions et procedures de sûreté
The lightning-with-arrowhead symbol inside
a triangle alerts the user that potentially
dangerous voltage in the product enclosure
may constitute a risk of electric shock.
The exclamation point within a triangle
alerts the user to important operating,
maintenance, and servicing information in
this User Manual.
CAUTION
To reduce the risk of electrical shocks, fire, and
possible injuries, you should not
• remove screws, buttons, antennae, jacks, or any part
of the enclosure; or
• expose the product to rain or moisture.
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