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Chapter 4

This chapter provides instructions on how to troubleshoot system hardware problems.

Hardware Diagnostic Procedure

IMPORTANT:

The diagnostic tests described in this chapter are only intended to test Acer products. Non-
Acerproducts, prototype cards, or modified options can give false errors and invalid
systemresponses.

Obtain the failing symptoms in as much detail as possible.

Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating
thesame operation.

Refer to “Power System check” on page 98 and “Beep Codes” on page 99 to determine which corrective
action to perform.

System Troubleshooting

Chapter 4

Содержание Veriton X4620G

Страница 1: ...Acer Veriton X6620G Service Guide PRINTED IN TAIWAN ...

Страница 2: ...ii Revision History Please refer to the table below for the updates made on this service guide Date Version Remark 4 19 2012 V1 0 First Release ...

Страница 3: ...ublication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated ...

Страница 4: ...y Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporatio...

Страница 5: ...ditional information related to the current topic WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Страница 6: ...h cases please contact your regional offices or the responsible personnel channel to provide you with further technical details FRU Information Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SE...

Страница 7: ...ving the VGA Card 46 Removing the Memory Modules 47 Removing the Power Supply 48 Removing the System Fan 50 Removing the Mainboard 52 Removing the Internal Speaker 56 Removing the Power Switch OBR and LED Cable Assembly 57 Removing the USB Front I O Assembly and Card Reader Board 59 Removing the Intrusion Alarm Cable Assembly 62 Assembly Requirements 63 Assembly Procedure 64 Romoving the Side Pane...

Страница 8: ...ic Procedure 97 System Check Procedures 98 Power System Check 98 System External Inspection 98 System Internal Inspection 98 Beep Codes 99 Checkpoints 100 BIOS Recovery 103 Jumper and Connector Information 104 M B Placement 104 Jumper Setting 106 Setting Jumper 107 Checking Connector 108 Connecting Case Components 112 FRU Field Replaceable Unit List 115 Veriton X6620G Exploded Diagram 116 Veriton ...

Страница 9: ...Bridge Sandy Bridge Processor 32 nm 2nd Generation Hi K metal gate process processor core 32nm Hi K metal gate process Intel HD Graphics Integrated Memory Controller Chipset PCH Intel Q77 Design Criteria Should meet Intel Cougar Point platform design guide Super I O Should support Intel PECI 3 0 Please follow Intel design guide PCB Max 244 mm x 244 mm MicroATX Memory subsystem Socket Type DDR III ...

Страница 10: ...is listed on AVL Graphics Intel HD Graphics Support Dual independent display Digital display HDMI DVI DP eDP and VGA DVMT 5 0 technology support Enhanced 3D and Clear Video technology support 1 DVI I port at rear side 2 DP port on rear 3 Independent Digit Display support Need to measure VGA follow Acer VGA SOP Monitor compatible is requested to the monitor AVL and DQM recommended list Graphics car...

Страница 11: ... 5 One earphone and one microphone jack is required on front bezel 1 4 1 SPDIF internal header closed to PCIEx16 slot Auto detection and re tasking behavior is following Acer Audio Jack spec USB ports Controller 7 Series Express Chipset Pather Point Ports Quantity Q77 14 4 back rear ports USB2 0 2 ports USB 3 0 2 4 ports for front daughter board 2 USB3 0 2 USB 2 0 3 x USB 2 0 headers support addit...

Страница 12: ...2 10 pin Intel FPIO specification USB3 0 pin connectors follow Intel FPIO standard Specification 1 x 2 5 pin Intel FPIO spec Microphone In Headphone Out pin connectors 1 x 4 pin CPU Fan connector 1 x 4 pin System Fan connector with linear circuit 1 x 4 pin SPDIF out heade 1 x 24 pin ATX connector 1 x 2 7 pin front panel IO header 1 x Jumper for clear CMOS 1 x BIOS write protect header 1 x on board...

Страница 13: ...of system spec Protection circuits are required on over voltage short circuit over current and over power protection Safety and EMI certification is required as system certification Quotation required on non PFC 110 220V manual switch PFC 220V full range and Energy Start 5 0 compliance ...

Страница 14: ...6 Chapter 1 Block Diagram ...

Страница 15: ...logo 9 CF I II CompactFlash Type I II slot 2 Optical drive button 10 XD XD Picture SD Secure Digital PRO slot 3 Optical drive 11 LAN activity indicator 4 USB 2 0 ports 12 HDD activity indicator 5 USB 3 0 ports 13 Recover jack and indicator 6 Microphone in jack 14 ODD activity indicator 7 Headphone Speaker out line out jack 15 Power button 8 USB 2 0 ports ...

Страница 16: ...Expansion slot graphics card ect 2 PS2 keyboard connector 10 line in jack 3 DVI D port 11 Serial port 4 DP port 12 Parallel port 5 USB 3 0 ports 13 RJ45 LAN port 6 USB 2 0 ports 14 Serial port 7 Line out jack 15 PS2 mouse connector 8 Microphone jack 16 Power connector ...

Страница 17: ...OS version P01 A0 BIOS ROM type SPI Flash BIOS ROM size 8MBytes Support protocol SMBIOS DMI 2 7 Device Boot Support 1st priority EFI device 2nd priority SATA HDD 3rd priority CD ROM 4th priority Removable Device 5th priority LAN Support to LS 120 drive Not quite sure LS 120 Support to BIOS boot block feature YES Hotkey Function Description Del Enter BIOS Setup Utility Press while the system is boo...

Страница 18: ...ort memory module package 240 pin DDRIII Support to parity check feature Yes Support to error correction code ECC feature No Memory module combinations You can install memory modules in any combination as long as they match the above specifications Item Specification Audio controller Intel PCH Audio controller type ALC662 VD Audio channel codec 5 1CH Audio function control Stereo Mono or stereo St...

Страница 19: ... Ports Quantity 14 4 back rear ports USB2 0 2 ports USB 3 0 2 4 ports for front daughter board 2 USB3 0 2 USB 2 0 3 x USB 2 0 headers support additional six USB 2 0 ports Item Specification Temperature Operating 5 C 35 C Non operating 20 60 C Storage package Humidity Operating 15 to 80 RH Non operating 10 to 90 RH Vibration Operating unpacked 5 500 Hz 2 20g RMS random 10 minutes per axis in all 3 ...

Страница 20: ...external switch Button modem ring in keyboard an mouse for APM mode Resume recovery time 7 10sec Suspend Mode Independent power management timer 2 120minutes time step 10minute or pushing extern switch button CPU goes into SMM CPU asserts STPCLK and goes into the Stop Grant State LED on panel turns amber colour Hard disk drive goes into SLEEP mode for ATA standard interface Disable H sync and V sy...

Страница 21: ...rompted Run Setup message to make changes to the CMOS setup NOTE If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Ask a qualified technician for assistance CMOS setup loads the configuration values in a battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM which allows c...

Страница 22: ...page of a multiple page menu Home Move the cursor to the first page of a multiple page menu End Move the cursor to the last page of a multiple page menu and keys Select a value for the currently selected field only if it is user configurable Press these keys repeatedly to display each possible entry or the Enter key to choose from a pop up menu NOTE Grayed out fields are not user configurable Ente...

Страница 23: ...e BIOS setup utility was built Processor Type of CPU installed on the system Core Frequency Core speed of the CPU installed on the system Count Physical CPU count Memory Size Total size of system memory installed on the system Product Name Product name of the system System Serial Number Serial number of the system Asset Tag Number Asset tag number of this system System Date Set the date following ...

Страница 24: ...ccess the Miscellaneous submenu Advanced Chipset Configuration Press Enter to access the Advanced Chipset Configuration submenu Integrated Peripherals Press Enter to access the Integrated Peripherals submenu PC Health Status Press Enter to access the PC Health Status submenu ...

Страница 25: ...read Spectrum If you enable spread spertrum it can significantly reduce the EMI Electro Magneticinterface generated by the system and voltage according to its temperature Enabled Disabled Processor Multiplier This item shows the information of the processor multiplier Bootup Num lock Selects power on state for Num Lock On Off USB Beep Message Enables or disables BIOS to display error beeps or mess...

Страница 26: ...re virtualization capabilities provided by this technology Note A full reset is required to change the setting Enabled Disabled Intel AMT This item allows you to enable or disable the Intel Virtualizationa Technology IntelAMT function Enabled Disabled Intel VT d This item allows you to enable or disable the Intel Virtualizationa Technology IntelVT d function Enabled Disabled Intel TXT This item al...

Страница 27: ... Hard Disk Onboard Graphics Controller This item allows you to enable or disable the onboard controller Enabled Disabled Onboard Audio Controller Enables or disables the onboard audio controller Enabled Disabled Onboard LAN Controller Enables or disables the onboard LAN controller Enabled Disabled Onboard LAN Option ROM Enables or disables the load of embedded option ROM for onboard network contro...

Страница 28: ...rt mode You can select Normal StandardParallel Port ECP Extended Capabilities Port EPP Enhanced Parallel Port orBpp Bi Directional Parallel Port Normal EPP ECP EPP ECP Parallel Port IRQ Use this item to assign IRQ to the parallel port IRQ5 IRQ7 Parameter Description Option ...

Страница 29: ...s or disables you to set the shutdown temperature of the System 0 C Disabled CPU Shutdown Temperature This item enables or disables you to set the shutdown temperature of the CPU 0 C Disabled Smart Fan When enabled fan speed will speed up or slow down depending on the system temperature Enabled Disabled ...

Страница 30: ...2 Smart Fan Configuration Parameter Description Option CPU Fan Mode Setting Enabled disabled CPU Fan Mode Setting Enabled Disabled System Fan Mode Setting Enabled disabled system Fan Mode Setting Enabled Disabled ...

Страница 31: ...Use this item to dowake up action if inserting the PCIE card Enabled Disabled Power on by Modem Ring This system can be turned off with a software commend If you enable this item the system can automatically resume if there is an incoming call on the Modem You must use an ATX power supply in order to use this feature Enabled Disabled Power On by Onboard LAN Enables or disables an onboard LAN contr...

Страница 32: ... Support This item is set to support TPM Trusted Platform Module funtion Enabled Disabled TPM State This item displays the TPM status to be enabled disabled Enabled Disabled TPM Operation This item shows the information of the TPM operation TPM Enabled Status This item displays the TPM status to be enable disable Enabled Disabled TPM Active Status This item displays the TPM status to be active or ...

Страница 33: ...etup Utility Changing the supervisor password 1 Use the up down arrow keys to select Change Supervisor Password menu then press Enter 2 Type the original password then press Enter 3 Type a new password then press Enter 4 Retype the password to verify the first entry then press Enter again 5 Press F10 6 Select Yes to save the new password and close the Setup Utility Removing a supervisor password 1...

Страница 34: ...ess the Optical Disk Drive Priority submenu and specify the boot device priority sequence from available optical drives Removable Device Priority Press Enter to access the Removable Device Priority submenu and specify the boot device priority sequence from available removable drives Network Device Priority Press Enter to access the Network Device Priority submenu and specify the boot device priori...

Страница 35: ...nu and press Enter Save Changes Select this option and press Enter to save all the changes and return to the BIOS Setup Utility Discard Changes Use this item enables you to discard any changes that you have made Load Default Settings To set this feature select Load Default Settings from the Exit menu and press Enter Then select OK to allow the BIOS to automatically load optimal defaults to the BIO...

Страница 36: ...g tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat blade screwdriver Philips screwdriver Hex screwdriver Plastic flat blade screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components System Disasse...

Страница 37: ...cedure perform the steps listed below 1 Turn off the system and all the peripherals connected to it 2 Unplug the power cord from the power outlets 3 Unplug the power cord from the system 4 Unplug all peripheral cables from the system 5 Place the system unit on a flat stable surface ...

Страница 38: ... screws located on the rear edge of the side panel 2 Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis 3 Lift the side panel away from the server and put it aside for reinstallation later ...

Страница 39: ...31 Chapter 3 Removing the Front Bezel 4 Release the front bezel from the chassis interior 5 Pull the bezel away from the chassis ...

Страница 40: ...ith any metal or with your hands 1 Use a long nosed screwdriver to loosen the four screws on the heat sink in the order as shown below Note CPU Fan has been highlighted with the yellow circle as above image shows Please detach the CPU Fan and follow local regulations for disposal 2 Lift the heat sink fan assembly away from the mainboard ...

Страница 41: ...e fan cable from the mainboard 4 Remove the heat sink fan assembly from the chassis then lay it down in an upright position with the thermal patch facing upward Do not let the thermal patch on the heat sink fan assembly touch the work surface 5 Use an alcohol pad to wipe off the thermal grease from both the heat sink and the processor ...

Страница 42: ...rocessor IMPORTANT Before removing a processor from the mainboard make sure to create a backup file of all important data 1 Release the load lever 1 2 Lift the load lever and load plate to the fully open upright position 2 and 3 ...

Страница 43: ...35 Chapter 3 3 Pull out the processor from the socket IMPORTANT If you are going to install a new processor note the arrow on the corner to make sure the processor is properly oriented over the socket ...

Страница 44: ...Chapter 3 36 Removing the Optical Drive 1 Disconnect the SATA 1 and power 2 cables from the rear of the optical drive 2 Disconnect the other end of the SATA cable from the mainboard ...

Страница 45: ...37 Chapter 3 3 Slide lock handle toward the left until the lock handle no removing as show below 4 Pull the drive out of the drive bay ...

Страница 46: ...Chapter 3 38 Removing the Hard Disk Drive 1 Disconnect the SATA 1 and power 2 cables from the rear of the optical drive 2 Disconnect the other end of the SATA cable from the mainboard ...

Страница 47: ... 3 Slide the HDD module out of the HDD ODD bracket 4 Detach the HDD a Use a hand to open out the HDD bracket until the hook of HDD bracket away from the HDD screw bore then use other hand to take out the HDD module ...

Страница 48: ...Chapter 3 40 Removing the HDD ODD Bracket 1 Remove the screw that secures the HDD ODD bracket to the power supply 2 Remove the two screws that secures the HDD ODD bracket to the chassis ...

Страница 49: ...41 Chapter 3 3 Lift the bracket up and turn it over 4 Release the power cables from the metal clip ...

Страница 50: ...COM2 Port Cable and Printer Port Cable 1 Remove the COM2 port cable a Disconnect the COM2 port cable from motherboard b Remove the two screws that secure the COM2 cable to the chassis c Pull the COM2 port cable form the chassis ...

Страница 51: ...apter 3 2 Remove the printer port cable a Disconnect the printer port cable from motherboard b Remove the two screws that secure the print cable to the chassis c Pull the printer port cable from the chassis ...

Страница 52: ...Chapter 3 44 Removing the Wireless LAN Card 1 Remove the two screws that secures the card to the chassis 2 Lift the guard card hook to the fully open ...

Страница 53: ...ntly pull the card to remove it from the mainboard Note Circuit boards 10 cm has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal ...

Страница 54: ...on slot lock in the direction indicated 2 Gently pull the card to remove it from the mainboard Note Circuit boards 10 cm has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal ...

Страница 55: ...n the holding clips 1 securing the memory module 2 Gently pull the memory module upward 2 to remove it from the DIMM1 slot Note Circuit boards 10 cm has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal 3 Repeat steps 1 and 2 to remove the second memory module from the DIMM2 slot ...

Страница 56: ...pin and 24 pin power supply cables from the mainboard a Squeeze on the retaining latch 1 attached to the cable end of the connector b Grasp the cable end of the connector and pull it straight up 2 2 Remove the screw that secures the power supply to the chassis ...

Страница 57: ...49 Chapter 3 3 Remove the two screws that secure the power supply to the rear panel 4 Lift the power supply module out of the chassis ...

Страница 58: ...Chapter 3 50 Removing the System Fan 1 Disconnect system FAN cable from main board connector 2 Release the system fan from the metal clip ...

Страница 59: ...ws that secure the system fan to the chassis 4 Remove the system fan from chassis Note System fan has been highlighted with the yellow rectangle as above image shows Please detach the system fan and follow local regulations for disposal ...

Страница 60: ...Chapter 3 52 Removing the Mainboard 1 Disconnect the power switch cable from the mainboard 2 Disconnect the OBR cable and intrusion Alarm cable from the mainboard ...

Страница 61: ...t the USB3 0 cable from the mainboard 4 Disconnect the USB2 0 cable card reader cable internal speaker cable and front audio cable from the mainboard 5 Release internal speaker cable and front audio cable from the plastic clip ...

Страница 62: ...at secure the mainboard to the chassis Note Circuit boards 10 cm has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal 7 Lift the board from the chassis ...

Страница 63: ...ove the RTC battery Note RTC battery has been highlighted with the yellow circle as above image shows Please detach the RTC battery and follow local regulations for disposal 9 Punching in IO Shield then you can remove it ...

Страница 64: ...Chapter 3 56 Removing the Internal Speaker 1 Remove the screw that secure the internal speaker to the chassis 2 Remove the speaker out of chassis ...

Страница 65: ...r 3 Removing the Power Switch OBR and LED Cable Assembly 1 Release these cables from metal clip 2 Release the locking tabs from the chassis interior 1 then Pull the OBR and LED cable assembly from the chassis 2 ...

Страница 66: ...Chapter 3 58 3 Release the cable away from metal clip 4 Release the locking tabs from the chassis interior 1 and Pull the power button assembly from the chassis 2 ...

Страница 67: ...Front I O Board Assembly and Card Reader Board 1 Removing the screw that secure the USB board front I O board assembly and card reader board to chassis 2 Pull the USB board front I O board assembly and card reader board from chassis ...

Страница 68: ...s that secure the card reader board to the bracket b Pull the card reader board out of the bracket Note Circuit boards 10 cm has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal ...

Страница 69: ...o screws that secure the I O board to the bracket b Pull the I O board out of the bracket Note Circuit boards 10 cm has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal ...

Страница 70: ...Chapter 3 62 Removing the Intrusion Alarm Cable Assemby 1 Removing the two screws from the chassis 2 Release the intrusion alarm assembly from the chassis ...

Страница 71: ...or preventing electrostatic discharge Flat blade screwdriver Philips screwdriver Hex screwdriver Plastic flat blade screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the assembly process group the screws with the corresponding components to avoid mismatch when putting back the components ...

Страница 72: ...e perform the steps listed below 1 Turn off the system and all the peripherals connected to it 2 Unplug the power cord from the power outlets 3 Unplug the power cord from the system 4 Unplug all peripheral cables from the system 5 Place the system unit on a flat stable surface ...

Страница 73: ...screws located on the rear edge of the side panel 2 Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis 3 Lift the side panel away from the server and put it aside for reinstallation later ...

Страница 74: ...r 3 66 Remove the Front Bezel and the ODD Bracket 1 Remove the front panel Refer to Removing the Front Bezel on page 31 2 Remove the ODD bracket a Remove the two screws b Pull the ODD bracket from the chassis ...

Страница 75: ... then you can remove it At the same time punching in the COM2 port and print cover on rear plate of the chassis then you can remove it Reinstalling the Internal Speaker 1 Insert hook of one end internal speaker into chassis then fix the screw of other end internal speaker ...

Страница 76: ...Chapter 3 68 Reinstalling the I O Shielding 1 Install I O shielding into chassis ...

Страница 77: ...e mainboard into the chassis with the I O ports of the mainboard extruding from their port holes then lower the mainboard in place 2 Make sure the screw holes on the main board are aligned with those on the chassis Secure the mainboard with six screws ...

Страница 78: ...then insert the front audio cable and internal speaker cable into the plastic clip 4 Connect the USB2 0 cable card reader cable internal speaker cable and front audio cable to the mainboard connectors 5 Connect the USB3 0 cable to the mainboard connectors ...

Страница 79: ...71 Chapter 3 6 Connect the OBR cable and intrusion Alarm cable to the mainboard connectors 7 Connect the power switch cable to the mainboard connectors ...

Страница 80: ...Chapter 3 72 Reinstalling the System Fan 1 Install the system fan to chassis 2 Secure the system fan to the chassis using four screws ...

Страница 81: ...73 Chapter 3 3 Connect system FAN cable to main board connector 4 Insert the system fan cable to the metal clip ...

Страница 82: ...Chapter 3 74 Reinstalling the Power Supply 1 Install the power supply module into the chassis 2 Secure the power supply to the rear panel using three screws ...

Страница 83: ...75 Chapter 3 3 Secure the power supply to the chassis using one screw 4 Connect the ATX 24Pin Power cable and ATX 4Pin Power cable to main board connector ...

Страница 84: ...Chapter 3 76 Reinnstalling the Memory 1 Open the holding clips on both sides of the DIMM slot outward 2 Insert the memory module into the DIMM1 slot 1 and then press it down until it clicks into place 2 ...

Страница 85: ...module is available install it in the DIMM2 slot by repeating step 1 NOTE Install memory rule as table shown below DIMM1 DIMM3 DIMM2 DIMM4 A A A A B B A B A A A A B A A B A B B B B A Remark A and B show different size of memory size A B ...

Страница 86: ... open the expansion slot lock in the direction indicated 2 Position the expansion board over the PCIE16X 1 slot making sure the card guide is aligned with the slot guide on the chassis Insert the expansion card properly connector into PCIE16X 1 slot ...

Страница 87: ...79 Chapter 3 3 Insert the expansion board properly until that expansion slot lock locks into place in the direction indicated ...

Страница 88: ...ireless LAN Card 1 Position the expansion board over the PCIEX 1 slot making sure the card guide is aligned with the slot guide on the chassis Insert the expansion card properly connector into PCIEX 1 slot 2 Close the guard card hook ...

Страница 89: ...81 Chapter 3 3 Secures the guard card hook to the chassis using two screws ...

Страница 90: ...Printer Port Cable and COM2 Port Cable 1 Install the printer port cable a Push the printer port cable to the chassis b Secure the print cable to the chassis using two screws c Connect the printer port cable to motherboard connector ...

Страница 91: ...83 Chapter 3 2 Install the COM2 port cable a Push the COM2 port cable to the chassis b Secure the COM2 cable to the chassis using two screws c Connect the COM2 port cable from motherboard connector ...

Страница 92: ...Chapter 3 84 Reinstalling the HDD ODD Bracket 1 Insert the power cables into the metal clip 2 Install the HDD ODD bracket into the chassis ...

Страница 93: ...85 Chapter 3 3 Secure the HDD ODD bracket to the chassis using two screws 4 Secure the HDD ODD bracket to the power supply using one screw ...

Страница 94: ...ling the Hard Disk Drive 1 Take 1pc HDD bracket and the hook of HDD bracket as below shown 2 Open out the HDD bracket and install the HDD into HDD bracket Make sure four holes of HDD are aligned with the hook of HDD bracket ...

Страница 95: ...87 Chapter 3 3 Slide the HDD module into the HDD ODD bracket 4 Connect the SATA 1 and power 2 cables to the rear of the optical drive 5 Connect the other end of the SATA cable from the mainboard ...

Страница 96: ...Chapter 3 88 Reinstalling the Optical Drive 1 Slide the optical drive into the HDD ODD bracket 2 Slide lock handle toward the right until the lock handle no removing as show below ...

Страница 97: ...89 Chapter 3 3 Connect the SATA 1 and power 2 cables to the rear of the optical drive 4 Disconnect the other end of the SATA cable from the mainboard ...

Страница 98: ...Chapter 3 90 Reinstalling the Processor 1 Release the load lever 2 Lift the load lever and load plate to the fully open upright position 1 and 2 ...

Страница 99: ...91 Chapter 3 3 Gently put the processor to the socket 4 Close the retention plate 1 and the load lever 2 to its latch 3 ...

Страница 100: ...Chapter 3 92 IMPORTANT If you are going to install a new processor note the arrow on the corner to make sure the processor is properly oriented over the socket ...

Страница 101: ...ling the Heat Sink Fan Assembly 1 Connect the cooler cable to the main board connector 2 Position the heat sink fan assembly on top of the processor making sure the screws are aligned with the screw holes on the main board ...

Страница 102: ...Chapter 3 94 3 Secure the heat sink fan assembly to the screw holes on the main board using four screws ...

Страница 103: ...ezel 1 Insert the tabs on the front bezel into the notches 1 on the left side of the chassis and attach the front bezel 2 in the direction indicated 2 Make sure the front bezel retention tabs are securedly fastened to the chassis interior ...

Страница 104: ...Chapter 3 96 Reinstalling the Side Panel 1 Push the side panel toward the front of the chassis until it is firmly closed 2 Secure the side panel to the rear edge of the chassis using two screws ...

Страница 105: ...Acerproducts prototype cards or modified options can give false errors and invalid systemresponses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating thesame operation 3 Refer to Power System check on page 98 and Beep Codes on page 99 to determine which corrective action to perform Sys...

Страница 106: ...stem Internal Inspection System Internal Inspection 1 Turn off the system and all the peripherals connected to it 2 Unplug the power cord from the power outlets 3 Unplug the power cord from the system 4 Unplug all peripheral cables from the system 5 Place the system unit on a flat stable surface 6 Remove the system covers For instructions on removing system covers refer to System Disassembly on pa...

Страница 107: ...rd has been activated Not all computers using AMIBIOS enable this feature In most cases a checkpoint card is the best tool for viewing AMIBIOS checkpoints Beep Symptom Cause and Description One short beep System is ready System is OK Continuous one long beep Memory not installed or memory error One long beep and two short beeps then repeat VGA not installed or VGA error Graphics card error not ins...

Страница 108: ... critical initialization Early chipset initialization is done D1 Early super I O initialization is done including RTC and keyboard controller Serial port is enabled at this point if needed for debugging NMI is disabled Perform keyboard controller BAT test Save power on CPUID value in scratch CMOS Go to flat mode with 4GB limit and GA20 enabled D2 Verify the boot block checksum System will hang her...

Страница 109: ...Checkpoints section of document for more information DC System is waking from ACPI S3 state E1 E8 EC EE OEM memory detection configuration error This range is reserved for chipset vendors system manufacturers The error associated with this value may be different from one platform to the next Checkpoint Description ...

Страница 110: ... floppy EA Enable ATAPI hardware Attempt to read from ARMD and ATAPI CDROM EB Disable ATAPI hardware Jump back to checkpoint E9 EF Read error occurred on media Jump back to checkpoint EB F0 Search for pre defined recovery file name in root directory F1 Recovery file not found F2 Start reading FAT table and analyze FAT to find the clusters occupied by the recovery file F3 Start reading the recovery...

Страница 111: ...m The following is the process that user should follow to flash BIOS ROM 1 Put the AMIBoot ROM to a bootable USB flash drive Disk on Key DOK 2 Install the DOK to the system 3 Press power button to boot the system and then press Ctrl Home 4 The BIOS recovery function will be executed 5 After BIOS is updated completely the system will auto reboot 6 Please enter the setup menu to load default after s...

Страница 112: ...Chapter 5 104 M B Placement Jumper and Connector Information Chapter 5 ...

Страница 113: ...hassis detective header 10 F_PANEL Front panel switch LED header 11 OBR1 One Button Recovery header 12 F_USB1 2 Front panel USB 2 0 headers 13 SATA3 4 Serial ATA 3 0Gb s connectors 14 F_USB3 Front panel USB 2 0 header for card reader 15 CLR_CMOS Clear CMOS header with jumper 16 BIOS_WP BIOS flash protect header with jumper 17 ME_DISABLE ME Disable header with jumper 18 INT_SPK Speaker header 19 F_...

Страница 114: ...lustration shows the location of the motherboard jumpers Pin 1 is labeled Jumper Settings Jumper Type Description Setting default CLR_CMOS 3 pin Clear CMOS 1 2 NORMAL 2 3 CLEAR Before clearing the CMOS make sure to turn the system off CLR_CMOS ME_DISABLE 3 pin Disable ME 1 2 NORMAL 2 3 ME disable BIOS_WP 3 pin BIOS Flash protect 1 2 BIOS_WP 2 3 NORMAL ...

Страница 115: ...red When setting the jumpers ensure that the jumper caps are Placed on the correct pins The illustrations show a 2 pin jumper Whenthe jumper cap is placed on both pins thejumper is SHORT If you remove the jumpercap or place the jumper cap on just one pin the jumper is OPEN This illustration shows a 3 pin jumper Pins1 and 2 are SHORT ...

Страница 116: ...phone and line out ports for easier access This header supports HD audio bydefault If you want connect an AC 97 front panel audio to HD onboard headers please set as below picture Pin Signal Name Pin Signal Name 1 Left channel microphone input signal 2 Analog groud 3 Right channel microphone input signal 4 HD Panel sensor detect 5 Right channel to front panel 6 Microphone sensor detect 7 Analog gr...

Страница 117: ...es Pin Signal Name Function 1 DCD Data Carrier Detect 2 SIN Serial Input 3 SOUT Serial Output 4 DTR Data Terminal Ready 5 GND Ground 6 DSR Data Set Ready 7 RTS Request to Send 8 CTS Clear to Send 9 RI Ring Indicator 10 Key No pin Pin Signal Name 1 OBR 2 GND Pin Signal Name Pin Signal Name 1 STROBE 14 ALF 2 PD0 15 ERROR 3 PD1 16 INIT 4 PD2 17 SLCTIN 5 PD3 18 Ground 6 PD4 19 Ground 7 PD5 20 Ground 8...

Страница 118: ...ler diskdrive cabling and easier PC assembly It eliminates limitations of the current ParallelATA interface But maintians register compatibility and sofeware compatibility withPrallel ATA C_INTRUSION Opened Chassis detective header This detects if the chassis cover has been removed This function needs a chassisequipped with intrusion detection switch and needs to be enabled in BIOS Pin Signal Name...

Страница 119: ... systemhang up USB3F Front Panel USB 3 0 header This Motherboard implements one USB 3 0 header supporting 2 extra front USB 3 0ports which delivers 5Gb s transfer rate Pin Signal Name Function 1 USBPWR Front Panel USB Power 2 USBPWR Front Panel USB Power 3 DATA0 USB Port 0 Negative Signal 4 DATA1 USB Port 1 Negative Signal 5 DATA0 USB Port 0 Positive Signal 6 DATA1 USB Port 1 Positive Signa 7 GND ...

Страница 120: ...Chapter 5 112 Connecting Case Components CPU_FAN CPU cooling FAN Power Connector Pin Signal Name Function 1 GND System Ground 2 12V Power 12V 3 Sense Sensor 4 Control CPU FAN control ...

Страница 121: ...em Ground 2 12V Power 12V 3 Sense Sensor 4 PWM Control Pin Signal Name Pin Signal Name 1 3 3V 13 3 3V 2 3 3V 14 12V 3 COM 15 COM 4 5V 16 PS_ON 5 COM 17 COM 6 5V 18 COM 7 COM 19 COM 8 PWR OK 20 5V 9 5VSB 21 5V 10 12V 22 5V 11 12V 23 5V 12 3 3V 24 COM Pin Signal Name 1 Ground 2 Ground 3 12V 4 12V Pin Signal Name Pin Signal Name 1 Output_L 2 GND 3 Output_R 4 Ground 5 GND 6 GND 7 N A 8 VCC ...

Страница 122: ...icro ATX cases Refer to the table below for information Pin Signal Function Pin Signal Function 1 VCC 5V 2 GLED0 MSG LED 3 HDD_LED Hard disk LED 4 GLED1 MSG LED 5 GND Ground 6 PWRSW POWER SWITCh 7 HWRST_L Reset 8 GND Ground 9 F_PANEL_DET FRONT PANEL DETECT 10 KEY NO PIN 11 NC Reserved 12 VCC 5V 13 NC Reserved 14 F_PANEL_LED FRONT PANEL LED ...

Страница 123: ...d on the printed Service Guide For Acer authorized service providers your Acer office may have a different part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for service To scrap or to return the defective parts follow the local government ordinance or regulations on how to dispose...

Страница 124: ... NAME Q TY ITEM NAME Q TY 1 CHASSIS 1 10 BEZEL 1 2 TOP PANEL 1 11 Card reader PCB MODULE 1 3 POWER SUPPLY 1 12 HDD SWITCH HOLDER 1 4 MOTHER BOARD 1 13 SWITCH HOLDER 1 5 ODD HDD BRAKET MODULE 1 14 INTRUSSION SWITCH 6 LINE CLIP 1 15 RUBBER FOOT 8 7 CD ROM 1 16 HDD MODULE 1 8 USB PLATE 1 17 INTERNAL SPEAKER 1 9 USB PCB MODULE 1 ...

Страница 125: ... Bezel VX421 for Veriton X HX098 4USB CR DC 11911 00M Bezel VX426 2U2 2U3 w i smart card CR for HX098 DC 11911 01P Bracket Internal HDD SSD holder for 2 5 HDD SSD Half Slim SSD Fits in 3 5 bay carrier PC 13400 125 N A CPU CPU Intel Core i7 3770 LGA 3 4G 8M 1333 1155 95W Quad Core Ivy Bridge KC 37701 CI7 N A CPU Intel Core i3 2120 LGA 3M 1333 1155 65W 3 3G Dual Core KC 21201 CI3 Memory HU524303EP02...

Страница 126: ... HDS723020BLA642 Mariner SATA III 64MB LF F W MNR580 KH 02K07 002 SSD Flash Disk LITE ON SSD NAND 64GB LCT 64M3S LF HF KF 0640L 002 N A Flash Disk LITE ON SSD NAND 128GB LCT 128M3S LF HF KF 1280L 002 ODD ODD HLDS DVD ROM HH 16X DH41N LF HF Black Bezel AC01 SATA Win7 KO 0160D 001 7 ODD PLDS DVD ROM HH 16X DH 16D6SH LF HF Black Bezel SATA Win7 KV 0160F 006 ODD PIONEER DVD ROM HH 16X DVR 231RS LF HF ...

Страница 127: ... 89D386 Z1800X 605 1GB DDR3 64bits DVII HDMI LP VG ECS60 502 299 7N161 X03AC 505 512MB 64bits DDR3 DVI I HDMI LP VG PCP50 502 Modem D 1156E A10A Low profile Modem PCI Ex1 card LSI Universal Modem PCI E 56K V 92 Concorde C40 FX 10100 003 WLAN WN7601R Ralink RT3090 802 11b g n 1x1 WLAN PCI E x1 card Low profile NI 10200 038 N A Power Supply PSU LITE ON PS 5221 9AB 220W Active PFC 100 127V 220 240V P...

Страница 128: ...l mouse USB MOFGUO with acer logo MS 11200 107 Logitech Optical mouse PS2 M S0004 O with acer logo MS 11200 104 Primax Optical mouse PS2 MOFGKO with acer logo MS 11200 105 Keyboard Keyboard PRIMAX PR1101U USB Black US with new acer logo KB USB0P 259 N A Keyboard PRIMAX PR1101U USB Black Traditional Chinese with new acer logo KB USB0P 260 Keyboard PRIMAX PR1101U USB Black Simplified Chinese with ne...

Страница 129: ...acer logo KB USB0P 274 Keyboard PRIMAX PR1101U USB Black Dutch with new acer logo KB USB0P 275 Keyboard PRIMAX PR1101U USB Black Swiss G with new acer logo KB USB0P 276 Keyboard PRIMAX PR1101U USB Black Belgium with new acer logo KB USB0P 277 Keyboard PRIMAX PR1101U USB Black Icelandic with new acer logo KB USB0P 278 Keyboard PRIMAX PR1101U USB Black Norwegian with new acer logo KB USB0P 279 Keybo...

Страница 130: ...Black Czech Slovak with new acer logo KB USB0P 297 Keyboard PRIMAX PR1101U USB Black Swiss FR with new acer logo KB USB0P 298 Keyboard PRIMAX PR1101U USB Black Korean with new acer logo KB USB0P 299 Keyboard PRIMAX PR1101U USB Black Spanish Latin with new acer logo KB USB0P 300 Keyboard PRIMAX PR1101U USB Black Slovenian Croatian Latin Serbian Cyrillic with new acer logo KB USB0P 301 Keyboard PRIM...

Страница 131: ...acer logo KB PS20P 261 Keyboard PRIMAX PR1101 PS 2 Black Dutch with new acer logo KB PS20P 262 Keyboard PRIMAX PR1101 PS 2 Black Swiss G with new acer logo KB PS20P 263 Keyboard PRIMAX PR1101 PS 2 Black Belgium with new acer logo KB PS20P 264 Keyboard PRIMAX PR1101 PS 2 Black Icelandic with new acer logo KB PS20P 265 Keyboard PRIMAX PR1101 PS 2 Black Norwegian with new acer logo KB PS20P 266 Keybo...

Страница 132: ...h new acer logo KB PS20P 280 Keyboard PRIMAX PR1101 PS 2 Black Turkmen with new acer logo KB PS20P 281 Keyboard PRIMAX PR1101 PS 2 Black Nordic with new acer logo KB PS20P 282 Keyboard PRIMAX PR1101 PS 2 Black English Canadian French with new acer logo KB PS20P 283 Keyboard PRIMAX PR1101 PS 2 Black Czech Slovak with new acer logo KB PS20P 284 Keyboard PRIMAX PR1101 PS 2 Black Swiss FR with new ace...

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