Troubleshooting
4-3
Troubleshooting
Introduction
0
This chapter contains information about troubleshooting common problems associated with
the computer.
General Information
0
The following procedures are a guide for troubleshooting computer problems. The step by
step procedures are designed to be performed as described.
NOTE:
NOTE
:
The diagnostic tests are intended for Acer products only. Non-Acer products, prototype
cards, or modified options can give false errors and invalid system responses.
1.
Obtain as much detailed information as possible about the problem.
2.
If possible, verify the symptoms by re-creating the failure through diagnostic tests or
repeating the operation that led to the problem.
3.
Refer to
Table 4-1
for a list of verified symptom category to determine the solution.
4.
If the issue is still not resolved, refer to the
Online Support Information
on page
8-3
.
Table 4-1.
Common Problems
Symptoms (Verified)
Power On Issues
No Display Issues
LCD Failure
Keyboard Failure
Touchpad Failure
Internal Speaker Failure
Microphone Failure
USB Failure
WLAN Failure
Bluetooth Failure
Card Reader Failure
Thermal Unit Failure
Other Functions Failure
Intermittent Problems
Undetermined Problems
Содержание TravelMate P643-V
Страница 1: ...TravelMate P643M P643V P643MG SERVICEGUIDE...
Страница 10: ...6...
Страница 11: ...CHAPTER 1 Hardware Specifications...
Страница 14: ...1 4...
Страница 53: ...CHAPTER 2 System Utilities...
Страница 70: ...2 18 System Utilities...
Страница 71: ...CHAPTER 3 Machine Maintenance...
Страница 74: ...3 4...
Страница 83: ...Machine Maintenance 3 13 5 Pull the connector adapter off the module Figure 1 10 ODD Connector Adapter...
Страница 87: ...Machine Maintenance 3 17 6 Pull the HDD from the rubber holder Figure 1 17 HDD Rubber Holder...
Страница 91: ...Machine Maintenance 3 21 6 Remove the WLAN module from the slot Figure 1 24 WLAN Module...
Страница 109: ...Machine Maintenance 3 39 9 Remove the DC input cable from the lower case Figure 1 55 DC Input Cable...
Страница 117: ...Machine Maintenance 3 47 6 Lift the LCD module from the lower cover Figure 1 69 LCD Module...
Страница 136: ...3 66 Machine Maintenance 3 Secure the bezel with the two screw covers Figure 1 100 LCD Bezel Screw Covers...
Страница 167: ...Machine Maintenance 3 97 5 Connect the HDD cable Figure 1 154 HDD Cable...
Страница 174: ...3 104 Machine Maintenance...
Страница 175: ...CHAPTER 4 Troubleshooting...
Страница 205: ...CHAPTER 5 Jumper and Connector Locations...
Страница 214: ...5 10 Jumper and Connector Locations...
Страница 215: ...CHAPTER 6 FRU List...
Страница 216: ...6 2 TravelMate P643V P643M P643MG Exploded Diagrams 6 4 Main Assembly 6 4 LCD Assembly 6 5 FRU List 6 7...
Страница 229: ...CHAPTER 7 Test Compatible Components...
Страница 230: ...7 2 Microsoft Windows 7 Environment Test 7 4...
Страница 240: ...7 12 Test Compatible Components...
Страница 241: ...CHAPTER 8 Online Support Information...
Страница 242: ...8 2...
Страница 244: ...8 4 Online Support Information...