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Chapter 4

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1.

Run the diagnostic test for the system board in loop mode at least 10 times.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

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Содержание TravelMate 2410

Страница 1: ...Acer TravelMate 2410 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Страница 2: ...II Revision History Please refer to the table below for the updates made on TravelMate 2410 service guide Date Chapter Updates ...

Страница 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Страница 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Страница 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Страница 6: ...VI ...

Страница 7: ...ion 31 Main 32 Security 34 Boot 38 Exit 39 Chapter 3 Machine Disassembly and Replacement 41 General Information 42 Before You Begin 42 Disassembly Procedure Flowchart 43 Removing the Battery Pack 45 Removing the Memory the HDD Module the Wireless LAN Card the ODD Module and the LCD Module 46 Removing the Memory and the HDD Module 46 Removing the Memory 46 Removing the ODD Module 47 Removing the LC...

Страница 8: ...k 56 Memory check 56 Power System Check 57 Touchpad check 58 Power On Self Test POST Error Message 59 Index of Error Messages 60 Phoenix BIOS Beep Codes 62 Index of Symptom to FRU Error Message 66 Intermittent Problems 70 Undetermined Problems 71 Chapter 6 FRU Field Replaceable Unit List 73 TravelMate 2410 Exploded Diagram 74 ...

Страница 9: ...pport T MPEG 2 DVD hardware assisted capability Storage subsystem T 40 60 80 GB ATA 100 hard disk drive T Optical drive options tDVD Dual double layer drive tDVD CD RW combo drive Input devices T 88 89 key keyboard T Built in touchpad with 4 way integrated scroll button T Four easy launch buttons T Two front access buttons WLAN LED button and Bluetooth LED button Audio T Audio system with two buil...

Страница 10: ...nce T Full size keyboard with four programmable launch keys T Ergonomically centered touchpad pointing device T Internet 4 way scroll button I O Ports T Four USB 2 0 ports T Ethernet RJ 45 port T Modem RJ 11 port T Extternal display VGA port T Microphone line in jack T Headphones speakers line out port T Type II PC Card slot T DC in jack for AC adaptor ...

Страница 11: ...ouch Pad 400 MHz LVDS RGB BIOS ROM 4M BITS 3 4 5 6 7 8 9 10 11 12 15 16 17 18 31 29 MDC Card G1421B Codec OP AMP 27 ACLINK 26 21 MODEM Mobile CPU ALC655 13 CRT CONN 14 LCD USB 4 PORT HDD MINI USB Blue tooth Dothan ENE KB3910 PM39LV040 70JCE 30 30 22 23 LAN 10 100 RTL8110CL 27 Line In Int MIC In 28 Mini PCI 802 11 B G DDR II 400 MHz 11 12 400MHz 23 TXFM PCMCIA ONE SLOT RJ45 ENE CB1410 PWR SW CP2211...

Страница 12: ...nnector 2 MIC1 Microphone Cable Connector 8 U14 ENE KB3910SF C1 3 LID1 Lid Switch Cable Connector 9 U20 RTL8100CL 4 BLUE1 Bluetooth Cable Connector 10 RTC1 RTC Battery Connector 5 KB1 Keyboard Connector 11 PCH1 PC Card Slot 6 TPAD1 Touchpad FFC Connector 12 SPK1 Speaker Set Connector ...

Страница 13: ...ot be exactly the same as the real main board you get 1 DC1 Power Jack 12 ODD1 ODD Connector 2 LAN1 Ethernet Port Modem Jack 13 FAN1 Fan Connector 3 USB1 USB port 14 USB2 USB Port 4 CRT1 External Display Connector 15 USB3 USB Port 5 MDCW 1 Modem Cable Connector 16 USB4 USB Port ...

Страница 14: ...ocket 18 U59 ENE CB 1410QF 8 DM2 DIMM Slot1 19 LIN1 Microphone Line in Jack 9 DM1 DIMM Slot2 20 LOUT1 Headphones Speakers Line Out Jack 10 U45 North Bridge Intel 910GML 21 U53 BIOS ROM 11 HDD HDD Connector 22 PIN Description Pin1 Pin8 Clear Password Pin2 Pin7 No Function Pin3 Pin6 No Function Pin4 Pin5 No Function ...

Страница 15: ...ntering data into your computer 5 Touchpad Touch sensitive pointing device which functions like a computer mouse 6 Click buttons left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 7 Easy launch Buttons Buttons for launching frequently used programs 8 Status indicators Light Emitting Diodes LEDs that turn...

Страница 16: ...tion 3 Wireless communication button indicator Press to enable disable Wireless function Lights to indicate the status of wireless LAN communications manufacturing option 4 Microphone Line in jack Accepts input from external microphones 5 Headphones Speakers Line Out jack Connects to audio line out devices e g speakers headphones 6 Battery indicator Lights when the battery is being charged 7 Power...

Страница 17: ...Type II PC Card 3 PC Card slot eject button Ejects the PC Card for the slot Icon Item Description 1 Optical drive Internal optical drive accepts CDs or DVDs depending on the optical drive type 2 Optical drive eject button Ejects the optical drive tray from the drive 3 Emergency eject hole Ejects the optical drive tray when the computer is turned off ...

Страница 18: ...an AC adaptor 3 Ethernet RJ 45 port Connects to a Fast Ethernet network 4 Modem RJ 11 port Connects to a phone line 5 USB 2 0 port Connects to USB 2 0 devices e g USB mouse USB camera 6 External display VGA port Connects a display device e g external monitor LCD projector 7 Ventilation slots Enable the computer to stay cool even after prolonged use ...

Страница 19: ...when the LCD display is closed Item Description 1 Memory bay Houses the computer s main memory 2 Battery lock Locks the battery in place 3 Battery release latch Releases the battery for removal 4 Battery bay Houses the computer s battery pack 5 Cooling fan Helps keep the computer cool Note Do not cover or obstruct the opening of the fan 6 Wireless LAN and hard disk bay Houses the computer s WLAN a...

Страница 20: ...r eManager The mail and Web buttons are pre set to email and Internet programs but can be reset by users To set the Web browser mail and programmable keys run the Acer Launch Manager Icon Function Description Cap lock Lights when Cap Lock is activated Num lock Lights when Num Lock is activated Media Activity Indicates when the hard disc or optical drive is active Bluetooth Indicates the status of ...

Страница 21: ...inger across the surface of the touchpad The central location on the palmrest provides optimum comfort and support Touchpad Basics The following teaches you how to use the touchpad Launch key Default application Mail Email application user programmable Web browser Internet browser user programmable Acer eManager user programmable P User programmable ...

Страница 22: ...ers dry and clean when using the touchpad Also keep the touchpad dry and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Function Left Button 1 Right Button 4 Main touchpad 2 Center button 3 Execute Click twice quickly Tap twice at the same speed as double clicking the mouse but...

Страница 23: ...ll alphabetic characters typed are in uppercase Num lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock Fn F12 When Scroll Lock is on the screen moves one line up or down wh...

Страница 24: ... be used with other keys to provide a variety of function Tab Activates next taskbar button E Opens the My Computer window F1 Opens Help and Support F Opens the Find All Files dialog box R Opens the Run dialog box M Minimizes all windows Shift M Undoes the minimize all windows action Application key This key has the same effect as clicking the right mouse button it opens the application s context ...

Страница 25: ... monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn w Volume up Increases the speaker volume Fn y Volume down Decreases the speaker volume Fn x Brightness up Increases the screen brightness Fn z Brightness down...

Страница 26: ... keyboard The US dollar sign 1 Open a text editor or word processor 2 Either directly press the Dollar key at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system version NOTE Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for m...

Страница 27: ... 2 keyboard and mouse USB 2 0 VGA BIOS CD ROM bootable IEEE 1394 BIOS password control Set by setup manual Second Level Cache Item Specification Cache controller Built in CPU Cache size 2MB for Intel Pentium M 725A Processor 1MB for Intel Celeron M 360 370 380 Processor 1st level cache control Always enabled 2st level cache control Always enabled Cache scheme control Fixed in write back System Mem...

Страница 28: ...B 256MB 1024MB 1280MB 512MB 128MB 640MB 512MB 256MB 768MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 1024MB 0MB 1024MB 1024MB 128MB 1152MB 1024MB 256MB 1280MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB LAN Interface Item Specification Chipset Realtek 8110CL Supports LAN protocol 10 100Mbps LAN connector type RJ45 LAN connector location Rear side Features Integrated 10 100 BASE T transceiver Wake on LAN ...

Страница 29: ...AGATE ST9808210A Capacity MB 40000 60000 80000 Bytes per sector 512 512 512 Data heads 2 3 for Hitachi and Seagate 4 for Toshiba 4 for Hitachi 3 for Seagate Drive Format Disks 1 2 2 Spindle speed RPM 4200 RPM 4200 RPM 4200 RPM Performance Specifications Buffer size 2048KB 8192KB 8192KB Interface ATA ATAPI 6 ATA 6 ATA ATAPI 6 ATA 6 ATA ATA 6 ATA 6 Max media transfer rate disk buffer Mbytes s 372 35...

Страница 30: ... 6Mbytes sec Sustained Max 10 8Mbytes sec Buffer Memory 2MB Interface Enhanced IDE ATAPI compatible Applicable disc format Support disc formats 1 Reads data in each CD ROM CD ROM XA CD 1 Video CD CD Extra and CD Text 2 Reads data in Photo CD single and Multi session 3 Reads standard CD DA 4 Reads and writes CD R discs 5 Reads and writes CD RW discs 6 Reads and writes in each dVD R RW Ver 1 1 7 Rea...

Страница 31: ...tel 910GML Memory size 64MB 128MB Interface DDR2 USB Port Item Specification Chipset Built in ICH6 M USB Compliancy Level 2 0 OHCI USB 1 1 and USB 2 0 Host controller Number of USB port 4 Location three on the left side one on the rear side Serial port function control Enable Disable by BIOS Setup PCMCIA Port Item Specification PCMCIA controller ENE CB1410 Supports card type Type II Number of slot...

Страница 32: ... name Sanyo 4UR18650F 2 QC140 Panasonic CGR B 8B5AE Battery Type Li ion Pack capacity 4400 mAh for 8cell 4000mAh for 4cell Number of battery cell 8 4 Package configuration 4 cells in series 2 series in parallel Normal voltage 14 4V Charge voltage 16 8 0 2v LCD 15 inch Item Specification Vendor model name AU B150XG01 QDI QD15XL06 01 Hannstar HSD150PX14 A07 Screen Diagonal mm 381 15 0 inches 15 0 in...

Страница 33: ...tion Vendor model name LG LP150X08 A3 LG LP154W01 A5K2 CHIMEI N154I1 L07 Screen Diagonal mm 15 0 inches 38 1cm 15 4 inches 390 1 Active Area mm 304 1x228 1 331 2x207 0 331 2x207 0 Display resolution pixels 1024x768 XGA 1280x800 WXGA 1280x800 WXGA Pixel Pitch 0 297x0 297 0 25875x0 25875 0 25875x0 25875 Pixel Arrangement R G B Vertical Stripe R G B Vertical Stripe R G B Vertical Stripe Display Mode ...

Страница 34: ... 90V AC to 264V AC 47Hz to 63Hz Maximum input AC current 1 7A Inrush current 220A 115VAC 220A 230VAC Efficiency 82 min 115VAC input full load System Power Management ACPI mode Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and h...

Страница 35: ... entering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility PhoenixBIOS Setup Utility CPU Type Intel R Pentium R M processor 1 86GHz CPU Speed System BIOS Ver V0 06A VGA BIOS Ver 1277 KBC Ver 07 07 Serial Number xxxxxxxxxxxxxxxxxxxxxx Asset Tag Number N A Produce Name Tr...

Страница 36: ...tem T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found ...

Страница 37: ...keyboard Serial Number This field displays the serial number of this unit Asset Tag Number This field displays the asset tag number of the system Product Name This field shows product name of the system Manufacturer Name This field displays the manufacturer of this system UUID Number This will be visible only when an internal LAN device is presenting UUID 32bytes PhoenixBIOS Setup Utility CPU Type...

Страница 38: ...y Information Main Security Boot Exit Item Specific Help System Time 09 25 48 System Date 07 08 2005 System Memory 640 KB Extended Memory 510 MB Video Memory 128MB Quiet Boot Enabled Power on display Auto Network boot Enabled F12 Boot Menu Disabled Tab Shift Tab or Enter selects field F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4Sub Menu F10 Save and...

Страница 39: ...es if Customer Logo will be displayed or not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Power on display Auto During power process the system will detect if any display device is connected on external video port If any external display ...

Страница 40: ... is Clear Supervisor Password is Clear Set User Password Set Supervisor Password Password on Boot Disabled Supervisor Password controls accesses of the whole setup utility It can be used to boot up when Password on boot is enabled F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit Enter Enter Exit Security Primary HardDisk Secur...

Страница 41: ...ou can opt to enable the Password on boot parameter 5 When you are done press u to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps Parameter Description Option User Password is Shows the setting of the user password Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password Press Enter to set the user pass...

Страница 42: ...e Set Supervisor Password parameter and press the e key The Set Password box appears 2 Type the current password in the Enter Current Password field and press e 3 Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press e After setting the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on b...

Страница 43: ...Chapter 2 37 If the new password and confirm new password strings do not match the screen will display the following message ...

Страница 44: ... CD ROM in module bay PhoenixBIOS Setup Utility Information Main Security Exit Item Specific Help Hard Drive CD ROM DVD Drive Keys used to view or configure devices Enter to expands or collapses devices with a or F5 and F6 moves the device up or down F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit Network Boot Boot Floppy Dev...

Страница 45: ...setup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Information Main Security Boot Item Specific Help Exit Saving Changes Exit Disarding Changes Load Setup Defaults Exit System Setup and save your changes to CMOS F1 Help Select Item F5 F6 Change...

Страница 46: ...40 Chapter 2 ...

Страница 47: ...r preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Ch...

Страница 48: ... Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack ...

Страница 49: ... Battery Middle Cover HDD Cover DIMM Cover H 2 P 1 HDD Module O 4 H 3 CPU Lower Case Assembly 86 9A353 3R0 2 Modem Board Memory ODD Module Wireless LAN Card HDD HDD Bracket M 4 Keyboard LCD Module J 2 on bottom side K 2 on top side E 1 on upper case assemby E 12 on bottom side F 3 on bottom side A 2 on rear side Upper Case Assembly N 3 Upper Case Touchpad Assembly Touchpad Bracket Touchpad Lower C...

Страница 50: ... G SCREW M2 3 NYLON 1JMCPC 420325 86 9A352 3R0 H SCREW 86 9A352 4R0 I SCREW M2 5 4L NYLOCK BLACK ZN 86 9A353 4R0 J SCREW M2 5X6 86 9A353 6R0 K SRW M2 5 8L B ZN NYLOK 700 86 9A353 8R0 L SCRW M2 5 L3 NON NYLOK 86 9A523 3R0 M SCREW M3x4 86 9A524 4R0 86 9A524 4R0 N SCREW WAFER NYLOK NI 2ML3 86 9A552 3R0 O SCRW M2 4 WAFER NI 86 9A552 4R0 P SCRW M2 5 3 WAFER NI 86 9A553 3R0 4 screw caps J 4 for 15 J 8 f...

Страница 51: ...Chapter 3 45 Removing the Battery Pack 1 Unlock the battery lock 2 Slide the battery latch then remove the battery ...

Страница 52: ...eering sample does not have wireless LAN card Therefore the image does not show wireless LAN antenna wireless LAN card Please refer to below section How to Remove the Wireless LAN Card for more details 5 Remove four screws fastening the HDD module 6 Pull the HDD module backwards then detach it How to Remove the Wireless LAN Card 1 Disconnect the main and the auxiliary antennae 2 Pop out the wirele...

Страница 53: ...D module as shown 2 Use a flat headed screwdriver to push the ODD module outwards then remove it Removing the LCD Module 1 Open the notebook as the impage shows 2 Detach the middle cover carefully as shown 3 Remove the screw holding the keyboard 4 Turn over the keyboard as shown 5 Disconnect the keyboard cable then remove the keyboard ...

Страница 54: ...enna from the main unit as shown 7 Take out the LCD cable from the main unit then disconnect the cable 8 Remove two screws fastening the LCD module 9 Remove another two screws on the bottom as shown 10 Then detach the entire LCD module cautiously ...

Страница 55: ...d the lower case assembly 4 Then remove 13 screws on the bottom as shown NOTE Screw type for red circle is M2 5x8 and screw type for yellow circle is M2 5x6 5 Open the upper case assembly as shown 6 After you open the upper case assembly please disconnect the lid switch cable 7 Raise upright the upper case assembly as shown then detach it Disassembling the Upper Case Assembly 1 Disconnect the touc...

Страница 56: ...th cable then remove the bluetooth module 2 Disconnect the speaker set cable from the main board 3 Remove two screws fastening the main board to the lower case 4 Remove two hex screws holding the main board on the rear side 5 Then take out the main board from the lower case carefully 6 Disconnect the fan cable 7 Remove two screw that hold the system fan then remove it ...

Страница 57: ...e modem board 10 Disconnect the modem cable from the modem board 11 Remove the three screws holding the CPU heatsink then remove it 12 Use a flat headed screwdriver to release the CPU socket lock see two pictures below 13 Remove the CPU from the socket carefully 14 Remove the two screws fastening north bridge plate then remove it ...

Страница 58: ...52 Chapter 3 15 Remove the three screws fastening the speaker set 16 Tear off the tape holding the speaker set 17 Take out the speaker set from the lower case This completes main unit disassembly ...

Страница 59: ...cover then disconnect the LCD cable from the inverter 6 Disconnect the inverter cable and remove the inverter 7 Remove two screws fastening the LCD assembly 8 Take out the LCD assembly from Remove another screw holding the LCD bracket on the other side 9 Remove the four screws fastening the LCD left bracket then remove it 10 Remove the four screws fastening the LCD right bracket then remove the br...

Страница 60: ...External Modules Disassembling the HDD Module 1 Remove the two screws holding the HDD bracket on one side 2 Remove another two screws holding the HDD bracket on the other side 3 Then take the hard disc drive out from the HDD bracket ...

Страница 61: ...ed and secured there are no obvious shorts or opens there are no obviously burned or heated components all components appear normal 5 Use the following table with the verified symptom to determine which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 57 POST does not complete No beep or error codes are indicated Power On ...

Страница 62: ...eyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board If the keyboard cable connection is correct run the Keyboard Test If the tests detect a keyboard ...

Страница 63: ... Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list T Check the Battery Pack on page 58 ...

Страница 64: ... light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 After rebooting run Tracking Pad PS2 Mode Driver For example run Syn touch driver 2 Run utility with the PS 2 mouse function and check if the ...

Страница 65: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 71 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Страница 66: ...n reboot system Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system Main board Previous boot incomplete Default configuration used Load Default Settings in BIOS Setup Utility RTC battery Main baord Invalid System Configuration Data Load Default Settings in BIOS Setup Utility Main board Operating system not found Enter Setup and see if fixed disk a...

Страница 67: ...r on indicator turns on and LCD is blank Power source battery pack and power adapter See Power System Check on page 57 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board Power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD cable LCD inverter LCD Main board Power on indicator turns on and a blinking curs...

Страница 68: ...ze 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1 3 4 3 RAM failure on data ...

Страница 69: ...Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Disable onboard Super I O ports and IR...

Страница 70: ...ematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display MultiBoot menu BEh Clear sc...

Страница 71: ...Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge Segment F7h Boot to Ful...

Страница 72: ... horizontal or vertical lines displayed Reconnect the LCD cable LCD cable LCD Main board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Main board HDD CD ROM active indicators cannot work HDD CD ROM drive Device driver Main board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation P...

Страница 73: ...le Main board Check BIOS revision System can power on but you hear two long beeps B B and the LCD is blank Reinsert DIMM DIMM Main board Speaker Related Symptoms Symptom Error Action in Sequence In Windows multimedia programs no sound comes from the computer OS volume control Audio driver Speaker Main board Internal speakers make noise or emit no sound Speaker Main board Microphone cannot work Aud...

Страница 74: ...tility to execute Load Setup defaults then reboot system Reconnect hard disk CD ROM drives FDD or other peripherals Main board External display does not work correctly Press Fn F5 LCD CRT Both display switching Keyboard Main board USB does not work correctly Main board Print problems Enter BIOS Setup Utility to execute Load Default Settings then reboot the system Run printer self test Printer driv...

Страница 75: ...ns see Undetermined Problems on page 71 Modem LAN Related Symptoms Symptom Error Action in Sequence Internal modem does not work correctly Phone cable Driver Reconnect the Internal modem cable to the main board tightly Main board Internal LAN does not work correctly Lan cable Driver Main board ...

Страница 76: ...tatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Страница 77: ...the failure is operating correctly See Power System Check on page 57 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T PC Cards 4 Power on the computer 5 Determine if the problem has changed 6 I...

Страница 78: ...72 Chapter 4 ...

Страница 79: ... made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you shou...

Страница 80: ... T3 Q2 Q3 D VTS 1 7 16 1 2 1 26 1 3 16 1 2 1 6 7 41 1 2 1 3 1 26 36 1 2 1 26 2 41 91 26 1 36 1 3 1 4 1 3 1 5 3 91 291 26 1 4 1 36 1 56 1 5 1 9 4 291 426 1 3 1 6 1 5 1 7 1 5 2 3 4 426 911 1 4 1 9 1 8 2 2 1 7 2 6 5 BOH UPM 1ಳ 41ಳ 1 3ಳ 41ಳ 71ಳ 1 6ಳ 71ಳ 1ಳ 2ಳ OP QBSU OP EFTDSJQUJPO R UZ SFW SFNBSL 2 51 5D619 112 Obnf Qmbuf 2 2 3 71 5D618 113 Cpmtfob Njeemf Dpwfs BTTZ 2 2 4 71 5F214 112 BTTZ M DBTF Cpm...

Страница 81: ...45 56 25020 001 N A TOUCHPAD BOARD SYNPATICT M61PUF1G372 56 17004 071 N A MODEM BOARD FOXCONN T60M845 01 54 09011 641 CABLE N A TOUCHPAD CABLE 50 4E102 001 N A POWER CORD 10A 125V US 27 01518 521 N A COVER SWITCH CABLE 50 4C506 001 N A MODEM CABLE 50 4C504 001 CASE COVER BRACKET ASSEMBLY 2 MIDDLE COVER 60 4C507 004 6 HDD COVER 60 4E106 001 3 LOWER CASE W DIMM COVER SPEAKER 60 4E103 001 TravelMate ...

Страница 82: ... PCMCIA DUMMY CARD 42 4C518 001 N A TOUCHPAD BRACKET 60 4C510 002 5 DIMM COVER 60 4E105 001 N A HINGE PACK 15 4 LEFT RIGHT 6K 4C5CS 001 COMBO Drive 10 COMBO MODULE 24X 65 4E104 001 N A OPTICAL BRACKET 33 4C511 002 N A ODD BEZEL 60 4E108 001 TravelMate 2410 FRU List ...

Страница 83: ...INTEL KC NC001 360 N A CPU CEL M380 1 6GMHZ INTEL KC NC001 380 N A CPU DOTHAN730 1 6GMHZ INTEL KC N0001 730 N A CPU DOTHAN740 1 73GMHZ INTEL KC N0001 740 N A CPU DOTHAN750 1 87GMHZ INTEL KC N0001 750 N A CPU DOTHAN760 2GMHZ INTEL KC N0001 760 N A CPU DOTHAN770 2 13GMHZ INTEL KC N0001 770 DVD RW DRIVE 10 DVD RW MODUL 8X DUAL 65 4E105 001 N A OPTICAL BRACKET 33 4C511 002 N A ODD BEZEL 60 4E108 001 N...

Страница 84: ... WD WD400UE 00HCT0 KH 04008 020 HDD 40G SAMSUNG MP0402H KH 0400B 002 HDD MODULE 60G 65 4E101 001 HDD BRACKET 60 4E107 001 HDD 60G SEAGATE ST960821A KH 06001 002 HDD 60G TOSHIBA MK6025GAS KH 06004 004 HDD 60G HITACHI C25N060ATMR04 KH 06007 006 HDD MODULE 80G 65 4E103 001 HDD BRACKET 60 4E107 001 HDD 80G TOSHIBA MK8025GAS KH 08004 003 HDD 80G HITACHI IC25N080ATMR04 KH 08007 007 HEATSINK N A CPU HEAT...

Страница 85: ...CKET 15 RIGHT Note The image displays LCD bracket right and left 33 4C503 001 N A LCD BRACKET 15 LEFT Note The image displays LCD bracket right and left 33 4C504 001 N A LCD CABLE 15 XGA FVC 50 4C510 001 N A LCD BEZEL 15 4 W LOGO 60 4C503 004 LCD BEZEL 15 4 W LOGO 60 4C503 004 TravelMate 2410 FRU List ...

Страница 86: ...GA 50 4C509 001 N A LCD BEZEL 15 4 W LOGO 60 4C502 004 N A LCD PANEL 15 4 W HINGE LOGO 60 4C501 004 N A LCD 15 4 WXGA LG LP154W01 TLA1 LK 15408 013 N A LCD 15 4 WXGA CHIMEI N154I1 L09 LK 1540D 002 MAINBOARD 20 MAINBOARD MORAR W O CPU W MODEM MODEM CABLE PCMCIA SLOT RTC BATTERY 55 4E101 D02 MEMORY N A SDIMM 256M NANYA NT256T64UH4A0FN 37B KN 25603 020 N A SDIMM 256M HYNIX HYMP532S64P6 C4 KN 2560G 00...

Страница 87: ...ONE 23 42068 001 KEYBOARD 19 KEYBOARD DARFON NSK N7082 US INTERNATIONAL 99 N7082 K1D KEYBOARD 88KEY DARFON NSK AEK02 TAIWAN CHINESE 99 N7082 K02 KEYBOARD 89KEY DARFON NSK AEK0S SP 99 N7082 K0S KEYBOARD 88KEY DARFON NSK AEK03 THAI 99 N7082 K03 TM4500 TM4000 TM2300 KEYBOARD DARFON BRAZILIAN PROTUGESE TBD TM4500 TM4000 TM2300 KEYBOARD DARFON KOREA TBD KEYBOARD 89KEY DARFON NSK AEK0U UK 99 N7082 K0U K...

Страница 88: ...4500 TM4000 TM2300 KEYBOARD DARFON JAPANESE TBD KEYBOARD 88KEY DARFON NSK AEK0L GK 99 N7082 K0L TM4500 TM4000 TM2300 KEYBOARD DARFON HEBREW TBD KEYBOARD 88KEY DARFON NSK AEK0R RUSSIAN 99 N7082 K0R TM4500 TM4000 TM2300 KEYBOARD DARFON SLOVENIA TBD TM4500 TM4000 TM2300 KEYBOARD DARFON CROATIA TBD HEATSINK N A NORTH BRIDGE PLATE 60 4E113 001 MISCELLANEOUS N A LCD SCREW RUBBER 47 4C505 001 N A LCD SCR...

Страница 89: ...REW 86 9A323 8R0 N A SCREW 86 9A352 3R0 12 SCREW 86 9A352 4R0 N A SCREW 86 9A353 4R0 14 SCREW 86 9A353 6R0 15 SCREW 86 9A353 8R0 N A SCREW 86 9A523 3R0 N A SCREW 86 9A524 4R0 N A SCREW 86 9A552 3R0 16 SCREW 86 9A552 4R0 17 SCREW 86 9A553 3R0 TravelMate 2410 FRU List ...

Страница 90: ... Disassemblyt the Main Unit 50 Display 3 DVD ROM Interface 22 E Error Symptom to Spare Part Index 59 External CD ROM Drive Check 56 External Diskette Drive Check 56 F Floppy Disk removing the 53 FRU Field Replaceable Unit List 73 H Hard disk 21 HDD 21 Hot Keys 15 I Indicators 11 Intermittent Problems 70 K Keyboard 24 Keyboard or Auxiliary Input Device Check 56 L L2 cache 19 M Memory Check 56 Modem...

Страница 91: ...86 Index Touchpad Check 58 Troubleshooting 55 U Undetermined Problems 71 USB 24 utility BIOS 29 V Video 23 ...

Страница 92: ...Index 87 ...

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