EN-19
TROUBLESHOOTING
Before sending your LCD monitor for servicing, please check the trouble-
shooting list below to see if you can self-diagnose the problem.
(DVI/HDMI Mode)
Problems
Current Status Remedy
LED ON
·
Using OSD, adjust brightness and
contrast to maximum or reset to their
default settings.
LED OFF
·
Check the power switch.
·
Check if AC power cord is properly
No Picture
connected to the monitor.
LED displays
·
Check if video signal cable is properly
amber color
connected at the back of monitor.
·
Check if the power of computer system
is ON.
Abnormal
No sound, or
·
Check the audio cable with the host PC
Sound
sound level is
is connected.
(Only Audio- too low
Input model)
·
Check if the volume setup of the host
(Optional)
PC is in minimum position and try to
raise the volume level.