4-12
Troubleshooting
4.
Remove any recently added hardware and associated software.
5.
Run the Windows Disk Defragmenter. For more information see Windows Help and
Support.
6.
Run Windows Check Disk by entering chkdsk /r from a command prompt. For more
information see Windows Help and Support.
7.
Restore system and file settings from a known good date using System Restore.
8.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
9.
Replace the HDD. See
Maintenance Flowchart
.
ODD Not Operating Correctly
0
If the ODD exhibits any of the following symptoms it may be faulty:
Audio CDs do not play when loaded
DVDs do not play when loaded
Blank discs do not burn correctly
DVD or CD play breaks up or jumps
Optical drive not found or not active:
Not shown in
My Computer
or the BIOS setup
LED does not flash when the computer starts up
The tray does not eject
Access failure screen is shown
The ODD is noisy
Perform the following, one at a time:
1.
Boot the computer and retry the operation.
2.
Use an different disc.
3.
Navigate to Start
Computer. Check that the ODD device is shown in the
Devices
with Removable Storage
panel.
4.
Navigate to Start
Control Panel
System and Maintenance
System
Device
Manager.
5.
Double click lDE ATA/ATAPI controllers. If a device shows a down arrow, right click on
the device and click Enable.
6.
Double-click DVD/CD-ROM drives. If the device shows a down arrow, right click on the
device and click Enable.
7.
Make sure that there are no yellow exclamation marks against the items in
lDE
ATA/ATAPI controllers
. If a device has an exclamation mark, uninstall and reinstall
the driver.
8.
Check that there are no yellow exclamation marks against the items in
DVD/CD-ROM
drives
. If a device has an exclamation mark, uninstall and reinstall the driver.
9.
If the exclamation marker is not removed from the item in the lists, remove any recently
installed software and retrying the operation.
Содержание Aspire Z3801
Страница 1: ...i Aspire Z3801 SERVICE GUIDE ...
Страница 10: ...x ...
Страница 11: ...CHAPTER 1 Hardware Specifications ...
Страница 14: ...1 4 ...
Страница 27: ...Hardware Specifications and Configurations 1 17 System Block Diagram 0 Figure 1 7 System Block Diagram ...
Страница 45: ...CHAPTER 2 System Utilities ...
Страница 71: ...CHAPTER 3 Machine Maintenance Procedures ...
Страница 74: ...3 4 ...
Страница 120: ...3 50 Machine Maintenance Procedures ...
Страница 121: ...CHAPTER 4 Troubleshooting ...
Страница 143: ...CHAPTER 5 Jumper and Connector Locations ...
Страница 144: ...5 2 Mainboard 5 3 Clearing Password and BIOS Recovery 5 5 Clearing Password 5 5 BIOS Recovery by Crisis Disk 5 6 ...
Страница 150: ...5 8 Jumper and Connector Locations ...
Страница 151: ...CHAPTER 6 FRU Field Replaceable Unit List ...
Страница 152: ...6 2 Exploded Diagram 6 4 Main Assembly 6 4 FRU List 6 6 Screw List 6 7 ...
Страница 173: ...CHAPTER 7 Online Support Information ...
Страница 174: ...7 2 Support Service 7 3 ...
Страница 176: ...7 4 Online Support Information ...