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Chapter 4

Error Symptoms List

NOTE:

To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure,

replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/
FRU listed in right column is the most likely cause

Error Symptom

Action/FRU

Processor / Processor Fan

NOTE:

Normally, the processor fan should be operative, and the processor clock setting should be

exactly set to match its speed requirement before diagnosing any processor problems.

Processor fan does not run but power
supply fan runs.

1. Ensure the system is not in power saving mode. See

“Power Management” in chapter 2.

2. With the system power on, measure the voltage of

processor fan connector. Its reading should be +12Vdc.

3. System board.

Processor test failed.

1. Processor
2. System board

System Board and Memory

NOTE:

Ensure the memory modules are installed properly and the contact leads are clean before

diagnosing any system problems.

Memory test failed.

1. See "Memory"
2. System board

Incorrect memory size shown or
repeated during POST.

1. Insert the memory modules in the DIMM sockets

properly, then reboot the system.

2. Memory module.
3. System board.

System works but fails to enter power
saving mode when the

Power

Management Mode

is set to

Enabled

and power saving timer set in BIOS has
elapsed.

1. Enter BIOS Setup and load default settings.

In Windows 98, check settings in Power Management
Property of Control Panel.

2. Reload software from Recovery CD.

System hangs before system boot.

1. See "Index of Symptoms"
2. See "Undetermined Problems"

System hangs after system boot.

1. Execute a system test and set it to stop at “Halt on Error”

to see the potential cause of the problem.

2. See “Undetermined Problems”.

Blinking cursor only; system does not
work.

1. Diskette/IDE drive connection/cables
2. Diskette/IDE disk drives
3. See “Undetermined Problems”.
4. System board

Diskette Drive

NOTE:

Ensure the diskette drive is configured correctly in BIOS Setup and its read/write head is

clean before diagnosing any diskette drive problems.

Media and drive are mismatched.

1. Ensure the diskette drive is configured correctly in the

Disk Drives of BIOS Setup.

2. Ensure the diskette drive is correctly formatted.
3. Diskette drive connection/cable
4. Diskette drive
5. System board

Содержание Aspire SA60

Страница 1: ...Aspire SA60 AcerPower S260 Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw ...

Страница 2: ...II Revision History Please refer to the table below for the updates made on Aspire SA60 AcerPower S260 service guide Date Chapter Updates ...

Страница 3: ...espect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and ...

Страница 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Страница 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Страница 6: ...e without a Recovery CD 16 Multilingual operating system installation 16 Hardware Specifications and Configurations 17 Power Management Function ACPI support function 22 Chapter 2 System Utilities 23 Entering Setup 24 Product Information 26 Standard CMOS Features 27 Advanced BIOS Features 29 Advanced Chipset Features 31 DRAM Clock Timing Control 32 AGP P2P Bridge Control 33 Onchip AGP Control 34 I...

Страница 7: ...59 Removing the Mainboard 60 Chapter 4 Troubleshooting 61 Power On Self Test POST 62 POST Check Points 63 POST Error Messages List 69 Error Symptoms List 71 Chapter 5 Jumper and Connector Information 76 Rear Panel I O 76 AUDIO JACK 76 Print Port 77 Serial Port 78 PS2 KBMS 79 Dual USB RJ45 CONN 80 Dual USB 81 Front Panel I O 82 Front Audio Header 83 Front USB Header 84 Conn Jump Setting 85 IDE Conn...

Страница 8: ...IX Table of Contents Appendix C Online Support Information 103 ...

Страница 9: ...hBridge SiS661GX T SouthBridge SiS964L T SIO ITE8705GX T SST 2Mbit Flash ROM ISA T Single channel DDR 266 333 400 2GB maximum capacity T Support FSB 400 533 MHz CPU T AC 97 ALC655 integrated audio T Three PCI slots for ATX T Up to eight 2 0 USB ports T PCI LAN with Realtek 8100C T Advanced Configuration and Power Interface ACPI 1 0b compliant µ System Specifications Chapter 1 ...

Страница 10: ... Memorry Max Support 128MB 256MB 512MB and 1GB DDR memory technologies x4 x8 x16 devices with two banks T Cpapcity 128MB 2 0GB T Supports Serial Presence Detect SPD T Supports Suspend to RAM STR S3 ACPI state T Registered DIMMs not supported T ECC Support N A T Suspend to RAM support using CKE Storage T SB Controller SiS964L T Storage Port 2 x ATA133 T 2 external 5 25 drive bays T 6 3 5 drive bays...

Страница 11: ...ine level stereo inputs for CD Audio IN T Audio Connectors Headers T Vertical or horizontal connector for three mini audio jacks Stereo Line In Stereo Line Out and Stereo Microphone In LAN T Supports 10 100MB ethernet environment T Type RealTek 8201BL CL IEEE 1394 T IEEE 1394 Controller N A T IEEE 1394 Port N A USB T USB Type 2 0 T Connectors Quantity 8 T Front Panel 2 T Real Panel 4 T Internal 2 ...

Страница 12: ... 1 headphone out T 1 microphone in Rear Panel T PS 2 Keyboard Port 1 T PS2 Mouse Port 1 T Serial Port 1 COM1 only T Parallel Port 1 T VGA Port 1 T S PDIF N A T IEEE 1394 Port N A T USB Ports 4 T Line in Line out Mic in Port 1 Power Supply T PSP Type 230W ...

Страница 13: ...t 4 AGP AGP Slot 5 6 7 PCI 1 2 3 PCI Slot 8 FLOPPY Floppy Data Transfer Channel 9 10 DIMM 1 2 DIMM Slot 11 PWR1 ATX Power Connector 12 SIDE IDE Channel 13 PIDE IDE Channel 14 BAT1 Battery 15 CLS_CMOS CMOS Header 16 KB MS PS2 KB MS 17 PRT Parallel IDE Connector 18 USB USE Connector 19 NIC_USB Net Work USB Connector ...

Страница 14: ... Connector 21 F_AUDIO Front Audio Header 22 CD_IN CD IN Connector 23 24 FUSB2 1 Front USB Header 25 FAN1 System FAN Connector 26 JFP1 Front Panel Header 27 CPU Fan1 CPU FAN Connector 28 PWR2 ATX 12V Connector No Label Component ...

Страница 15: ...Chapter 1 7 Block Diagram ...

Страница 16: ... Panel The computer s front panel consists of the following Label Description 1 Power Button 2 Speaker out Line out Port 3 Microphone in out Front 4 USB Ports 5 Optical drive 6 3 5 inch Floppy disk drive 7 Floppy drive eject button ...

Страница 17: ...oltage selector switch 3 Fan aperture 4 PS 2 keyboard connector 5 PS 2 mouse connector 6 Serial port 7 Printer connector 8 Monitor connector 9 USB 2 0 ports 10 RJ 45 Ethernet connector 11 Microphone jack 12 Line out Jack 13 Line in jack 14 Extension card slots No Description No Description ...

Страница 18: ...rPower S260 Front Panel Label Description 1 Power Button 2 Speaker out Line out Port 3 Microphone in out Front 4 USB Ports 5 Optical drive 6 3 5 inch Floppy disk drive 7 Floppy drive eject button 8 HDD LED 9 Power LED ...

Страница 19: ... Voltage selector switch 3 Fan aperture 4 PS 2 keyboard connector 5 PS 2 mouse connector 6 Serial port 7 Printer connector 8 Monitor connector 9 USB 2 0 ports 10 RJ 45 Ethernet connector 11 Microphone jack 12 Line out Jack 13 Line in jack 14 Extension card slots No Description No Description ...

Страница 20: ...ion provides a brief description of the basic system peripherals Mouse PS 2 or USB manufacturing option The included mouse is a standard two button wheel mouse Connect the mouse to the PS 2 mouse port or USB port on the back panel of the system Keyboard PS 2 or USB manufacturing option Connect the keyboard to the PS 2 keyboard port or USB port on the back panel of the system ...

Страница 21: ...t the speaker cable to the audio out external speaker port on the back panel of the system For more detailed information about the speakers please refer to the included operating instructions NOTE speakers are optional and the appearance might be different depending on the actual product Note ...

Страница 22: ...or DVD only available on systems that include an optical disc burner 7 After choosing the backup method click Next Follow the instruction on screen to complete the process Restore from backup Users can restore backup previously created as stated in the Create backup section from hard drive CD or DVD 1 Boot to Windows XP 2 Press Alt F10 to open the Acer eRecovery utility 3 Enter the password to pro...

Страница 23: ...lication and follow the instructions on screen to re install At first launch Acer eRecovery prepares all the needed software and may take few seconds to bring up the software content window Change Password Acer eRecovery and Acer disc to disc recovery are protected by a password that can be changed by the user Follow the steps below to change the password in Acer eRecovery 1 Boot to Windows XP 2 P...

Страница 24: ...tion Please enter 000000 is displayed 4 Enter six zeros and continue 5 The Acer Recovery main page appears 6 Use the arrow keys to scroll through the items operating system versions and press Enter to select Multilingual operating system installation Follow the instructions to choose the operating system and language you prefer when you first power on the system 1 Turn on the system 2 Acer s multi...

Страница 25: ...size 2MB BIOS ROM package 32 pin DIP package Support protocol PCI 2 2 APM1 2 DMI 2 00 1 E IDE ACPI 1 0 ESCD 1 03 ANSI ATA 3 0 PnP 1a Bootable CD ROM 1 0 ATAPI Boot from CD ROM feature Yes Support to LS 120 drive Yes Support to BIOS boot block feature Yes BIOS Hotkey List Hotkey Function Description c Enter BIOS Setup Utility Press while the system is booting to enter BIOS Setup Utility Item Contro...

Страница 26: ...IMM Support to parity check feature Yes Support to Error Correction Code ECC feature No Memory module combinations You can install memory modules in any combination as long as they match the above specifications Cache Memory Item Specification First Level Cache Configurations Cache function control Enable Disable by BIOS Setup Second Level Cache Configurations L2 Cache RAM type PBSRAM L2 Cache RAM...

Страница 27: ...Enhanced stereo full duplex operation High performance audio accelerator and AC 97 support Full native DOS games compatibility Virtual FM enhances audio experience through real time FM to Wavetable conversion MPU 401 UART mode interface for wavetable synthesizers and MIDI devices Integrated dual game port Meets AC 97and WHQL specifications Music synthesizer Yes internal FM synthesizer Sampling rat...

Страница 28: ...Setup Optional ECP DMA channel in BIOS Setup DMA channel 1 DMA channel 3 Optional parallel port I O address via BIOS Setup 378h 278h Optional parallel port IRQ via BIOS Setup IRQ5 IRQ7 Serial Port Item Specification Serial port controller ITE8705GX Serial port controller resident bus ISA bus Number of serial port 1 16550 UART support Yes Connector type 9 pin D type female connector Optional serial...

Страница 29: ...0 Hz 0 21 G Non operating packed 5 27 1 Hz 0 6 G 27 1 50 Hz 0 016 mm 50 500 Hz 2 G Mechanical Specifications Item Specification Weight One 3 FDD and one 3 5 HDD without packing Varied by local configuration Dimensions main footprint 180 w x360 H x420 D mm Power Management Devices S1 S3 S4 S5 Power Switch PS 2 Mouse Keyboard USB Devices Reserve Reserve Reserve Reserve LAN RTC PME Modem Ring ACPI LE...

Страница 30: ...switch button modem ring in keyboard and mouse for APM mode T Resume recovery time 7 10 sec Suspend Mode T Independent power management timer 2 120 minutes time step 10 minutes or pushing external switch button T CPU goes into SMM T CPU asserts STPCLK and goes into the Stop Grant State T LED on the panel turns amber colour T Hard disk drive goes into SLEEP mode for ATA standard interface T Disable...

Страница 31: ...ation values into the battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM NOTE If you repeatedly receive Run Setup messages the battery may be bad flat In this case the system cannot retain configuration values in CMOS Before you run Setup make sure that you have saved all open files The system reboots immediately after you exit Setup System Utilities C...

Страница 32: ...the desired setting is found T Press to return to the main menu If you are already in the main menu press again to exit Setup The parameters on the screens show default values These values may not be the same as those in your system The grayed items on the screens have fixed settings and are not user configured NOTE Due to the application of a new version of BIOS Setup program you may find the BIO...

Страница 33: ...this menu T Power Management Setup All the items of Green function features can be set up throgh this menu T PnP PCI Configurations The system s PnP PCI settings and parameters can be modified through this menu T PC Health Staus This will display the current status of your PC T Frequency Voltage Control Frequency and voltage settings can be loaded through this menu T Load Default Settings These pa...

Страница 34: ...rd s serial number System BIOS Version Specifies the version of your BIOS utility SMBIOS version The System Management Interface SM BIOS allows you to check your system hardware components without actually opening your system Hardware checking is done via software during start up This parameter specifies the version of the SMBIOS utility installed in your system System BIOS ID Display the system B...

Страница 35: ...Master setup press Enter The IDE CD ROM is always automatically detected IDE Device Model Number None IDE Primary Channel Slave Allows you to configure the hard disk drive connected to the slave port of IDE channel To enter the IDE Primary Slave setup press Enter The IDE CD ROM is always automatically detected IDE Device Model Number None Date mm dd yy Thu Jan 29 2005 Item Help Time hh mm ss 22 31...

Страница 36: ...regarded in the future VGA EGA CGA40 CGA80 Mono Halt On This parameter enables you to control the system stops in case of Power On Self Test errors POST All Errors No Errors All but Keyboard All but Diskette All by Disk Key Base Memory Refers to the option of memory that is available to standard DOS programs DOS systems have an address space od 1MB but the top 384KB called high memory is reserved ...

Страница 37: ...er Device This parameter allows you to specify the system boot up search sequence Enabled Disabled Swap Floppy Drive Setting to Enabled will swap floppy drive a and b Enabled Disabled X Hard Disk Boot Priority Press Enter Item Help Virus Warning Disabled Quick Power On Self Test Enabled Menu Level X First Boot Device Floppy Second Boot Device Hard Disk Third Boot Device CDROM Boot Other Device Ena...

Страница 38: ...ars only when end users try to run Setup System means that a password prompt appears every time when the computer is powered on or when end users try to run Setup Setup System APIC Mode This field is used to enable or disable the APIC Advanced Programmable Interrupt Controller Due to compliance with PC2001 design guide the system is able to run in APIC mode Enabling APIC mode will expand available...

Страница 39: ...on Enabled Disabled Video RAM Cacheable Select Enabled to allow caching of the Video RAM which may improve performance If any other program writes to this memory area a system error may result Enabled Disabled Memory Hole At 15M 16M You can reserve this area of system memory for ISA adapter ROM When this area is reserved it cannot be cached The user information of peripherals that need to use this...

Страница 40: ...200 MHz DRAM Timing Control Offer user to detect or select the correct DRAM Timing By SPD Manual Performance Mode Disabled Item Help DRAM Frequency By SPD DRAM Timing Control By SPD Menu Level X x DRAM CAS Latency 2 5T x RAS Active Time tRAS 6T x RAS Precharge Time tRP 3T x RAS to CAS Delay tRCD 3T Phoenix AwardBIOS CMOS Setup Utility DRAM Clock Timing Control KLIJ Move Enter Select PU PD Value F1...

Страница 41: ...B AGP Fast Write Support Support AGP fast write or not Disabled Enabled AGP Data Rate Select AGP Data Rate Auto 1X 2X 4X 8X AGP Aperture Size 64MB Item Help AGP Fast Write Support Enabled AGP Data Rate Auto Menu Level X Phoenix AwardBIOS CMOS Setup Utility AGP P2P Bridge Control KLIJ Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F7 Optimized Defaults ...

Страница 42: ...aphics Engine Clock To detect or set the Graphics Engine Clock 100MHZ 133MHZ 166MHz 200MHz VGA Share Memory Size 32MB Item Help Graphics Engine Clock 133 MHz Menu Level X Phoenix AwardBIOS CMOS Setup Utility Onchip AGP Control KLIJ Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F7 Optimized Defaults ...

Страница 43: ...he optimal number of block read write per sector the drive can support Disabled Enabled Onboard Lan Boot ROM Decide whether to invoke the boot ROM of onboard LAN chip Disabled Init Display First If you installed a PCI VGA card and an AGP card at the same time this item lets you decide which one is the initial display card PCI Slot AGP XSIS OnChip IDE Device Press Enter Item Help X SIS OnChip PCI D...

Страница 44: ...Mode 3 Mode 4 Primary Master UltraDMA Primary Slave UltraDMA Secondary Master UltraDMA Secondary Slave UltraDMA These items allow you to Enable Disable the Ultra DMA supported by the hard disk drive connected to your primary and secondary IDE connectors Auto Disabled IDE DMA transfer access This item is allow you to Enable Disable DMA function Disabled Enabled IDE Primary Master PIO Auto Item Help...

Страница 45: ...uto USB Mouse Support This item lets you enable or disable the USB mouse driver within the onboard BIOS The keyboard driver simulates legacy mouse command and lets you use a USB mouse during POST or after boot if you do not have a USB driver in the operating system Disabled Enabled Auto SIS AC97 AUDIO Enabling the on die AC97 Audio if no add on PCI audio device Enabled Disabled SIS 10 100M ETHERNE...

Страница 46: ...el Port Mode Enables you to set the data transfer protocol for your parallel port SPP Standard Parallel Port EPP Enhanced Parallel Port ECP Extended Capabilities Port and ECP EPP SPP EPP ECP ECP EPP ECP Mode Use DMA Select a DMA channel for the parallel port when using the ECP mode This field is only configurable if Parallel Port Mode is set to ECP The available setting values are 3 and 1 1 3 Onbo...

Страница 47: ... hardware maintains all system context S3 STR The S3 sleep mode is s power down state in which power is supplied only to essential components such as main memory and wake capable devices and all system context is saved to main memory The information stored in memory will be used to restore the PC to the previous state when an wake up event occurs S1 S3 Both S1 and S3 will be adopted S1 POS S3 STR ...

Страница 48: ... is used to define the continuous HDD idle time before the HDD enters power saving mode The setting values are disabled and 1 min to 15 min Disabled 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Min Power Button Override This option is used to set the power down method This function is only valid for systems using an ATX power supply When instant off is selected press the power switch to immediately turn of...

Страница 49: ...nabled PS2KB Wakeup from S3 S4 S5 This option allows you to specify whether the system will be awakened from power saving modes when activity or input signal of the specified hardware peripheral or component is detected Hot Key PS2MS Wakeup from S3 S4 S5 Choose the PS2MS wakeup mode form S3 S4 S5 Disabled Click Move Click IRQ 3 7 9 15 NMI Enabled Item Help IRQ 8 Break Suspend Disabled Ring Wake Up...

Страница 50: ...ndary IDE channel Disabled Enabled Secondary IDE When these items are enabled the system will restart the power saving timeout conunters when any activity is detected on any of the drives on the primary or secondary IDE channel Disabled Enabled FDD COM LPT Port When this item is enabled the system will restart the power saving time out counters when any activity is detected on the floppy disk driv...

Страница 51: ...nu to choose specific resources Auto ESCD Manual IRQ Resources The items are adjustable only when Resources Controlled By is set to Manual By pressing Enter to access the sub menu Press Enter PCI VGA Palette Snoop Disabled Data read or written by the CPU is only directed to the PCI VGA device s palette registers Enabled Data read or written by the CPU is directed to both the PCI VGA device s palet...

Страница 52: ...to PCI Device IRQ 9 assigned to PCI Device IRQ 10 assigned to PCI Device IRQ 11 assigned to PCI Device IRQ 12 assigned to PCI Device IRQ 14 assigned to PCI Device IRQ 15 assigned to PCI Device Phoenix AwardBIOS CMOS Setup Utility IRQ Resources KLIJ Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F7 Optimized Defaults ...

Страница 53: ... Show current CPU Fan speed Fan 2 Speed Show Current System Fan Speed CPU Smart Fan Control This item allow user to Enable Disable CPU Smart Fan function Disabled Enabled System Smart Fan Control This item allow user to Enable Disable System Smart Fan function Disabled Enabled CPU Shutdown Temp 90 o C 194 o F Item Help Vcore V 1 280V 3 3V 1 792V Menu Level X 5V 3 216V 12V 11 664V CPU Temperature 1...

Страница 54: ...ated by modulating the pulses so that the spikes of the pulses are reduced to flatter curves If you do not have any EMI problem leave the setting at Disabled for optimal system stability and performance But if you are plagued by EMI setting to Enabled for EMI reduction Remember to disable Spread Spectrum if you are overlocking because even a slight jitter can introduce a temporary boost in clocksp...

Страница 55: ...N and then Enter to not install the defaults The defaults place demands on the system that may be greater than the performance level of the components such as the CPU and the memory You can cause fatal errors or instability if you install the optimized defaults when your hardware does not support them If you only want to install setup defaults for a specific option select and display that option ...

Страница 56: ...d press Enter You may also press Esc to abort the selection To disable password just press Enter when you are prompted to enter password A message will confirm the password being disabled Once the password is disabled the system will boot and you can enter BIOS Setup freely Supervisor Password has higher priority than User Password You can use Supervisor Password when booting the system or enterin...

Страница 57: ...p Highlight this item and press Enter to save the changes that you have made in the Setup Utility and exit the Setup Utility When the Save and Exit dialog box appears press Y to save and exit or press N to return to the main menu ...

Страница 58: ... in the Setup Utility and exit the Setup Utility When the Exit Without Saving dialog box appears press Y to discard changes and exit or press N to return to the main menu NOTE If you have made settings that you do not want to save use the Exit Without Saving item and press Y to discard any changes you have made ...

Страница 59: ...nding strap and conductive mat for preventing electrostatic discharge T Wire cutter T Phillips screwdriver may require different size NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatches when putting back the components Machine Disassembly and Replacement Chapter 3 ...

Страница 60: ...on Before You Begin Before proceeding with the disassenbly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system ...

Страница 61: ...60 AcerPower S260 is the outlooking but the inner disassembly and reassembly mechanic are the same Before you proceed make sure you have turned off the system and all peripherals connected to it Opening the System 1 Place the system unit on a flat steady surface 2 Turn the housing back and remove the four screws as shown here 3 Slide the side door out Then remove them ...

Страница 62: ... shown then remove the front panel as shown Removing the Cables from Mainboard 1 Disconnect the FDD IDE cable from mainboard 2 Disconnect the front side audio cable from mainboard 3 Disconnect the front side USB from the mainboard 4 Disconnect the Fan Cable from mainboard ...

Страница 63: ...sconnect the JFP cable from mainboard 6 Disconnect the 4 pin power cable from mainboard 7 Disconnect the CPU Fan cable from mainboard 8 Disconnect the Power Cable Primary IDE cable and Secondary IDE Cable from mainboard ...

Страница 64: ... the Power cable and IDE cable from the HDD 2 Disconnect the two cables from the rear of card reader 3 Disconnect the IDE cable and power cable from the ODD 4 Disconnect the IDE cable and power cable from another ODD 5 Disconnect the cables from the USB module ...

Страница 65: ...nhook the latch located on both side 2 Please disassemble this protions as the indications Press down then push outward the latch Removing the CPU 1 Press down then pull up to 90 degrees to release the clip 2 Take the CPU out from the socket Removing the System Fan 1 Remove the four screws 2 Detach the system fan out from the chassis ...

Страница 66: ...Supply out from the chassis Removing the HDD 1 Remove the two screws located on both side of the cage 2 Then detach the HDD out from the chassis Removing the FDD and Card Reader 1 Remove the three screws located on each side 2 Pull out the FDD and Card Reader from the chassis ...

Страница 67: ...de 2 Detach the ODD out from the chassis Removing the I O Module 1 Remove the one screw 2 Remove the two screws located on the daughter board 3 Detach the daughter board from the I O bracket Removing the Card Reader 1 Disconnect the card reader cable from the board ...

Страница 68: ...60 Removing the Mainboard 1 Remove the two screws those nearby the CPU 2 Remove another four screws those nearby the PCI slot Removing the Mainboard 1 Gently to pull the mainboard out from the chassis ...

Страница 69: ...4 61 This chapter provides troubleshooting information for the Aspire SA60 AcerPower S260 T Power On Self Test POST T POST Check Points T POST Error Messages List T Error Symptoms List Chapter 4 Troubleshooting ...

Страница 70: ... available or LED The system halts when fatal error occurs The main components on the main board that must be diagnosed and or initialized by POST to ensure system functionality are as follows T Microprocessor with built in numeric co processor and cache memory subsystem T Direct Memory Access DMA controller T Interrupt system T Three programmable timers T ROM subsystem T RAM subsystem T RTC RAM s...

Страница 71: ...hipset hook to copy BIOS back to E000 F000 shadow RAM 0h1 Expand the Xgroup codes locating in physical address 1000 0 02h Reserved 03h Initial Superio_Early_Init switch 04h Reserved 05h 1 Blank out screen 2 Clear CMOS error flag 06h Reserved 07h 1 Clear 8042 interface 2 Initialize 8042 self test 08h 1 Test special keyboard controller for Winbond 977 series Super I O chips 2 Enable keyboard interfa...

Страница 72: ...ved 21h HPM Initialization notebook platform 22h Reserved 23h 1 Check validity of RTC value e g a value of 5Ah is an invalid value for RTC minute 2 Load CMOS settings into BIOS stack If Smos checksum fails use default value instead 24h Prepare BIOS resource map for PCI PnP use If ESCD is valid take into consideration of the ESCD s legacy information 25h Early PCI Initialization Enumerate PCI bus n...

Страница 73: ...d 35h Test DMA Channel 0 36h Reserved 37h Test DMA Channel 1 38h Reserved 39h Test DMA page registers 3Ah Reserved 3Bh Reserved 3Ch Test 8254 3Dh Reserved 3Eh Test 8259 interrupt mask bits for channel 1 3Fh Reserved 40h Test 8259 interrupt mask bits for channel 2 41h Reserved 42h Reserved 43h Test 8259 functionality 44h Reserved 45h Reserved 46h Reserved 47h Initialize EISA slot 48h Reserved 49h 1...

Страница 74: ...tion Assign CSN to every ISA PnP device 58h Reserved 59h Initialize the combined Trend Anti Virus code 5Ah Reserved 5Bh Optional Feature Show message for entering AWDFLASH EXE from FDD optional 5Ch Reserved 5Dh 1 Initialize Init_Onboard_Super_IO 2 Initialize Init_Onboard_AUDIO 5Eh Reserved 5Fh Reserved 60h Okay to enter Setup utility i e not until this POST stage can users enter the CMOS setup uti...

Страница 75: ...co processor 7Bh Reserved 7Ch Init HDD write protect 7Dh Reserved 7Eh Reserved 7Fh Switch back to text mode if full screen logo is supported If errors occur report errors wait for keys If no errors occur or F1 key is pressed to continue Clear EPA or customization logo 80h Reserved 81h Reserved 82h 1 Call chipset power management hook 2 Recover the text fond used by EPA logo not for full screen log...

Страница 76: ...rend Anti Virus code 94h 1 Enable L2 cache 2 Program Daylight Saving 3 Program boot up speed 4 Chipset final initialization 5 Power management final initialization 6 Clear screen dispaly summary table 7 Program K6 write allocation 8 Program P6 class write combining 95h Update keyboard LED typematic rate 96h 1 Build MP table 2 Build update ESCD 3 Set CMOS century to 20h or 19h 4 Load CMOS time into...

Страница 77: ...et correctly Real Time Clock Error CMOS Battery Bad CMOS Checksum Error 1 Enter BIOS Setup and load the default settings 2 RTC Battery 3 System Board Equipment Configuration Error 1 Ensure the system configuration set in BIOS Setup is correct 2 Enter BIOS Setup and load the default settings 3 RTC battery 4 System board System Management Memory Bad Memory Error at MMMM SSSS OOOOh 1 Insert the memor...

Страница 78: ...e NOT factory installed then reboot the system PCI Device Error 1 Load default settings in Setup 2 Enter BIOS Setup and set the Reset Resource Assignments of the PnP PCI Options to Yes then reboot the system 3 Remove all adapter cards that are NOT factory installed then reboot the system PS 2 Pointing Device Interface Error PS 2 Pointing Device Error 1 Re connect PS 2 keyboard and mouse 2 Enter BI...

Страница 79: ...ize shown or repeated during POST 1 Insert the memory modules in the DIMM sockets properly then reboot the system 2 Memory module 3 System board System works but fails to enter power saving mode when the Power Management Mode is set to Enabled and power saving timer set in BIOS has elapsed 1 Enter BIOS Setup and load default settings In Windows 98 check settings in Power Management Property of Con...

Страница 80: ...e drive cable 4 System board Hard Disk Drive NOTE Ensure hard disk drive is configured correctly in BIOS Setup cable jumper are set correctly before diagnosing any hard disk drive problems Hard disk drive test failed 1 Enter BIOS Setup and Load default settings 2 Hard disk drive cable 3 Hard disk drive 4 System board Hard disk drive cannot format completely 1 Enter BIOS Setup and Load default sett...

Страница 81: ...re the information in the Date and Time of BIOS Setup is set correctly 2 RTC battery 3 System board Audio Audio software program invokes but no sound comes from speakers 1 Speaker power connection cable Modem Modem ring cannot wake up system from suspend mode 1 Ensure the Modem Ring Indicator in BIOS Setup or Power Management is set to Enabled 2 If PCI modem card is used reinsert the modem card to...

Страница 82: ...dable monitor Other monitor problems 1 Monitor signal connection cable 2 Monitor 3 Video adapter card 4 System board Display changing colors 1 Monitor signal connection cable 2 Monitor 3 System board Display problem not listed above including blank or illegible monitor 1 Monitor 2 Load default settings if screen is readable 3 System board Error Symptom Action FRU ...

Страница 83: ...g power switch does not turn off system Only unplugging the power cord from electrical outlet can turn off the system 1 Ensure the Power Switch 4 sec in BIOS Setup of Power Management is not set to Suspend 2 Power switch cable assembly Pressing power switch does not turn on the system 1 Ensure the power override switch situated at the back of the machine just above the connector for the power cabl...

Страница 84: ...I O AUDIO JACK Item Pin Number Pin Definition MIC 2 MIC1 AND AVREF 3 NC 4 JD0 5 MIC2 LINE OUT 22 FRONT_OUT_L 23 NC 24 JD1 25 FRONT_OUT_R LINE IN 32 LINE_IN_L 33 NC 34 JD2 35 LINE_IN_R Jumper and Connector Information Chapter 5 ...

Страница 85: ...ion Pin Number Pin Definition 1 PSTROBJ 15 PERRORJ 2 PD0 16 PPRINITJ 3 PD1 17 PSLCTINJ 4 PD2 18 GND 5 PD3 19 GND 6 PD4 20 GND 7 PD5 21 GND 8 PD6 22 GND 9 PD7 23 GND 10 PACKJ 24 GND 11 PBUSY 25 GND 12 PPE 26 27 GND 13 PSLCT G1 GND 14 PAUTOFDJ G2 GND ...

Страница 86: ...Chapter 5 78 Serial Port Illustration Pin Number Pin Definition Pin Number Pin Definition 1 NDCDA 7 NRTSA 2 NSINA 8 NCTSA 3 NSOUTA 9 NRIA 4 NDTRA 10 GND 5 GND 11 GND 6 NDSRA ...

Страница 87: ...79 Chapter 5 PS2 KBMS Pin Number Pin Definition Pin Number Pin Definition 1 KBDATA 10 POWER 2 NC 11 MSCLK 3 GND 12 NC 4 POWER 13 GND 5 KBCLK 14 GND 6 NC 15 GND 7 MSDATA 16 GND 8 NC 17 GND 9 GND ...

Страница 88: ...n Definition 1 5V_DUAL_F 15 MDIA2J 2 USBP2N_R 16 MDIA3 3 USBP2P_R 17 MDIA3J 4 GND 18 GND 5 5V_DUAL_F 19 LINK100J 6 USBP3N_R 20 3D3V_SB 7 USBP3P_R 21 ACTLED 8 GND 22 3D3V_SB 9 VCT 23 GND 10 MDIA0 24 GND 11 MDIA0J 25 GND 12 MDIA1 26 GND 13 MDIA1J 27 28 GND 14 MDIA2 29 30 GND ...

Страница 89: ...n 1 5V_DUAL_F 7 USBP0P_R 2 USBP1N_R 8 GND 3 USBP1P_R 9 GND 4 GND 10 GND 5 5V_DUAL_F 11 GND 6 USBP0N_R 12 GND CONN1 USB NC 9 USBVCC0 1 USBD0 2 USBD0 3 GND0 4 USBV1 5 USBD1 6 USBD1 7 GND1 8 NC 10 NC 11 NC 12 NC 13 NC 14 GND9 15 GND2 16 GND3 17 GND4 18 NC 19 NC 20 NC 21 NC 22 ...

Страница 90: ... Pin Number Pin Definition Pin Number Pin Definition 1 5V 8 GND 2 LEDP 9 5V 3 HDLED 10 NC 4 PMSLED 11 GND RSV 5 GND 12 5V_STBY RSV 6 SWITCH_ON 13 GND RSV 7 FP_RESET 14 5V_STBY RSV J38 Header_2X7_10 1 3 5 7 9 11 2 6 8 10 12 14 4 13 ...

Страница 91: ... Front Panel Cable Pin5 and 6 must be connected with jumper Pin9 and Pin10 must be connected with jumper Pin Number Pin Definition Pin Number Pin Definition 1 FRONT_MIC 6 FRONT_OUT_R 2 GNDA 7 NC 3 VREFOUT 8 KEY 4 VCC5A 9 LINE_OUT_L 5 LINE_OUT_R 10 FRONT_OUT_L ...

Страница 92: ...Chapter 5 84 Front USB Header Pin Number Pin Definition Pin Number Pin Definition 1 USBPWR_FNTPNL 6 USB1 2 USBPWR_FNTPNL 7 GND 3 USB0 8 GND 4 USB1 9 KEY 5 USB0 10 NC ...

Страница 93: ...ND 7 Device data 5 27 I O RDY 8 Device data 10 28 Pull down for always master 9 Device data 4 29 IDE ACK 10 Device data 11 30 GND 11 Device data 3 31 IRQ14 12 Device data 12 32 NC 13 Device data 2 33 Device address 1 14 Device data 13 34 NC 15 Device data 1 35 Device address 0 16 Device data 14 36 Device address 2 17 Device data 0 37 Device chip select S1 18 Device data 15 38 Device chip select S3...

Страница 94: ... Number Pin Definition 1 GND 18 DIP 2 DRVDEN0 19 GND 3 NC 20 STEP 4 NC 21 GND 5 GND 22 WD 6 NC 23 GND 7 GND 24 WE 8 INDEX 25 GND 9 GND 26 TRAK0 10 MOA 27 GND 11 GND 28 WP 12 DSB 29 GND 13 GND 30 RDATA 14 DSA 31 GND 15 GND 32 HEAD 16 MOB 33 GND 17 GND 34 DSKCHG ...

Страница 95: ...S Illustration Pin Number Pin Definition 1 CD L 2 CD GND 3 CD GND 4 CD R Illustration Pin Number Pin Definition 1 GND 2 POWER 3 FAN_TAC2 Illustration Pin Number Pin Definition 1 GROUND 2 POWER 3 FAN_TAC1 Illustration CLEAR CMOS CMOS 1pin 2pin Clear 2pin 3pin Normal ...

Страница 96: ... web or channel http aicsl acer com tw spl if you do not own a specific account you can still access the system with guest guest For whatever reasons a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the ...

Страница 97: ...89 Chapter 6 Exploded Diagram ...

Страница 98: ...17VF 001 Aspire SA60 FRONT BEZEL W POWER BUTTON 5 25 3 5 EMPTY COVER LED CABLE S42 BEZEL S42 BEZEL SUB ASSY 2 FDD COVER 2 CD COVER 60 S30VF 001 Aspire SA60 POWER BUTTON POWER BUTTON PAINTED 42 S17VF 001 Aspire SA60 FRONT BEZEL W POWER BUTTON 5 25 3 5 EMPTY COVER USB DOOR S1 BEZEL ASSY 60 P04VF 001 AcerPower S260 POWER BUTTON SILVER POWER BUTTON PAINTED 42 P05VF 001 AcerPower S260 FRONT BEZEL W POW...

Страница 99: ...LDS 16X HLSD GSA 4165B LF BLACK SUPER MULTI HLDS 16X HLSD GSA 4165B LF BLACK KU 0160D 007 DVD DUAL DRIVE DVD DUAL 16X PIONEER DVR 109RA LF BLACK F W 1 40 16X DVD DUAL DL PIONEERDVR 109RA LF BLACK COLOR KU 01605 002 DVD DUAL DL 16X LITEON SHOW 1673S BLACK DVD DUAL DL 16X LITEON SHOW 1673S BLACK KU 01604 005 DVD DUAL 16X HLDS GWA 4164B LF BLACK DVD DUAL 16X HLDS GWA 4164B LF BLACK KV 0160D 006 FAN S...

Страница 100: ...D AC VGA CARD ATI RADEON 9550 128MB 64BIT DSUB TVO DVI PAL ATX BRACKET SAPPHIRE 1024 HC20 0D AC VG 9550B 001 ATI RADEON 9550 128MB 64BIT DSUB TV OUT DVI NTSC ATX BRACKET SAPPHIRE ATI RADEON 9550 128MB 64BIT DSUB TV OUT DVI NTSC ATX BRACKET SAPPHIRE VG 9550B 002 VGA CARD SP ATI9250 RC26 128MB 64BIT MEZZA TVO D V PAL W ATX BTK SAPPHIRE GA CARD SP ATI9250 RC26 128MB 64BIT MEZZA TVO D V PAL W ATX BTK ...

Страница 101: ...USE SCROLL WHEEL USB BK KYE ACER MS PSE04 007 MOUSE USB WHEEL STANDARD POWERSCROLL ACER 002 GENIUS MOUSE USB WHEEL STANDARD POWERSCROLL ACER 002 MS PSE04 004 KEYBOARD KEYBOARD US PS 2 LITEON SK1688 KEYBOARD US PS 2 LITEON SK1688 KB 6880B 001 KEYBOARD T CHINESE PS 2 LITEON SK 1688 KEYBOARD T CHINESE PS 2 LITEON SK 1688 KB 6880B 002 PS 2 KEYBOARD KBP2971 US VER 104KEYS PS 2 KEYBOARD KBP2971 US VER 1...

Страница 102: ...0RPM XL80SDII WD400BB 22JHC0 ROHS 2MB F W C0 40G WD 3 5 7200RPM XL80SD II WD400BB 22JHC0 ROHS 2MB F W C0 KH 04008 017 MAINBOARD MB SIS661GX 964L 2DIMM 3PCI 1AGP W I RM I O SHIELDING MB SIS661GX 964L 2DIMM 3PCI 1AGP W I RM I O SHIELDING MB P2309 001 MEMORY MEMORY DDR 400 256MB PQI MDAD 302HA MDAD 302HA KN 2560K 001 MEMORY DDR 400 512MB PQI MDAD 402HA MDAD 402HA KN 5120K 001 MEMORY DDR 400 256MB SUP...

Страница 103: ...EW FDD USB BOARD SCREW SCREW M3 6 FDD USB BOARD OPTICAL DRIVE 86 PSPVF 001 SCREW 6 32UNC SCREW 6 32UNC 86 RC9VF 001 SCREW 6 32 SCREW 6 32 86 P05VF 001 SCREW FOR FAN SCREW FOR FAN 86 P06VF 001 SPEAKER SPEAKER USB 3 2 NEOSONICA 510 THYME510 WHITE SPEAKER USB 3 2 510 NEOSONICA SP 51004 001 SPEAKER USB 3 2 NEOSONICA THYME510 BLACK SPEAKER USB 3 FULL RANG CONE THYME510 SP 51004 003 SPEAKER 2 0 USB M 11...

Страница 104: ...Appendix A 96 The Aspire S260 AcerPower SA60 Model No Define 1 Trade Mark 2 Brand Name Acer 3 Model No K6 2 4 Product Name Aspire SA60 AcerPower S260 Model Definition and Configuration Appendix A ...

Страница 105: ...pire SA60 AcerPower S260 compatibility is tested and verified by Acer s internal testing department All of its system functions are tested under the environments of Windows XP Home Test Compatible Components Appendix B ...

Страница 106: ...K80546RE083256 Celeron D 340 2 93G 256K 533FSB E 0 SL7TS RK80546RE077256 Celeron D 335 2 8G 256K 533FSB E 0 SL7NW RK80546RE072256 Celeron D 330 2 66G 256K 533FSB E 0 SL7NV RK80546RE067256 Celeron D 350 3 2G 256K 533FSB SL7DP RK80546RE088256 Celeron D 340 2 93G 256K 533FSB SL7Q9 RK80546RE077256 Celeron D 335 2 8G 256K 533FSB D 0 SL7DM RK80546RE072256 Celeron D 330 2 66G 256K 533FSB D 0 SL7DL RK8054...

Страница 107: ... 5 B DDR400 256Mb HYS64D32300HU 5 C 11u Green DDR400 512Mb HYS64D64320HU 5 C 11u Green Apacer 128MB DDR400 128MB DDR401 PSC Chip 256Mb DDR400 256Mb DDR400 PSC chip 512Mb DDR400 512Mb DDR400 PSC chip HDD Seagate Alpine BPA 40G 7200RPM ATA 100 ST340014A Alpine BPA 80G 7200RPM ATA 100 ST380011A Alpine BPA 120G 7200RPM ATA 100 ST3120022A Alpine BPA 160G 7200RPM ATA 100 ST3160021A WD 200G WD200BB 22GUC...

Страница 108: ...hire ATI Radeon 9550 128MB 64bit DSUB TV out DVI PAL ATX bracket 1024 HC20 0D AC ATI Radeon 9550 128MB 64bit DSUB TV out DVI NTSC ATX bracket ATI Radeon 9550 128MB 64bit DSUB TV out DVI NTSC ATX bracket SP ATI9250 RC26 128MB 64bit Mezza TVO D V PAL w ATX BTK 1024 RC26 0F AC SP ATI9250 RC26 128MB 64bit Mezza TVO D V NTSC w ATX BTK SP ATI9250 RC26 128MB 64bit Mezza TVO D V NTSC w ATX BTK Sparcle GeF...

Страница 109: ... KU 0355 silver black USB Keyboard KU 0355 T Chinese Ver 104keys KU 0355 silver black USB Keyboard KU 0355 Thai Ver 104keys KU 0355 silver black USB Keyboard KU 0355 Spanish Ver 105keys KU 0355 silver black USB Keyboard KU 0355 Canadian French Ver 105keys KU 0355 silver black PS 2 BALL MOUSE KYE PS 2 ball mouse 2 button wheel NetScroll PS2 black PS 2 ball mouse 2 button wheel Lead free NetScroll P...

Страница 110: ...ptical mouse MUV ACR1 Lead free w STK label M UV ACR1 black LF KYE USB optical mouse 2 button wheel PowerScroll USB white USB BALL MOUSE KYE USB ball mouse 2 button wheel Powerscroll USB Wheel black USB ball mouse 2 button wheel Powerscroll USB Wheel white SPEAKER Neosonica USB 3 2 Thyme510 black USB 3 2 Thyme510 white JS 2 0 speaker USB M 1118B Acer logo M 1118B 2 0 speaker USB M 1118B Acer logo ...

Страница 111: ...sktop and Server models including T Service guides T User s manuals T Training materials T Main manuals T Bios updates T Software utilities T Spare parts lists T TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are T Detailed information on Acer s Internationa...

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