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Troubleshooting problems with the device.

10 TROUBLESHOOTING

No sound coming from the headset

>

the USB plug is not properly plugged into the jack

: check if the LED is on or replug

>

the 3.5mm headphone plug and microphone plug are not plugged in their corresponding 
jack

: check if the logos match

>

the headset was connected during music software being played

: close all software and 

restart installation

>

the audio device selected in your operating system is not correct

: go to control panel, 

select 

Sounds  and  Multimedia  Properties

  or 

Sounds  and  Audio  Device 

Propeties

  (XP),  open 

Sound  Playback

  tab  and  select 

USB  Audio  Device

  or 

Accutone Audio Adaptor

 in the 

Preferred Device

 scroll-down selection.

>

the volume control for your operating system or music software is set to mute

: uncheck 

mute from your system or music software.

>

the computer does not recognize the USB headset

: restart your system or re-install the 

USB headset driver by unplugging and re-pluggin

g

 the USB plug.

Cannot record sound from the microphone

>

the microphone plug is not properly plugged in

: check connection of the headset plugs.

>

the  mic  muting  function  is  on

:  go  to 

Sound  and  Multimedia

  (

Audio  Device

Properties

 and select 

Volume

 control for 

Sound Recording

 to check 

Selected

 in 

the

 Microphone

 column.

>

the  audio  device  selected  in  your  operating  system  is  not  correct: 

refer  to  the  above 

section on the same problem but open the 

Sound Recording

 tab instead.

Other problems

>

I'm using Windows 98 or 98SE, and the unit just doesn't work properly no matter how 
many times I re-install the drivers: 

pc running Windows 98SE with AMD processor at 

350MHz or faster, and pc that uses VIA Technologies USB Controller will require a 
Microsoft USB Update Patch file, go to www.accutone.com.hk website, under "more 
information"  in  the  AU500  adaptor  section,  click  "Microsoft  Windows  98  Driver 
Update" and follow the instructions.

>

headset seize to  function  after unplug  and then  re-plug to  USB port: 

in  some  PC, the 

audio driver doesn’t reset automatically; go to Control Panel and reselect the proper 
Sound Playback and Sound Recording driver under Audio devices.

* For problems not listed in the above section, or more detailed instructions to various troubleshooting, please refer back 
to 

FAQ:troubleshooting

 section in our website at http://www.accutone.com

11 PRECAUTIONS ON SAFETY

12 SAFETY STANDARDS - CE MARK

13 TRADEMARKS AND OWNERSHIP

>

Listening with the headset at high volume may damage your hearing.

>

Adjusting the volume for microphone or headphone too high may cause squealing (feedback sound) 
and can damage your hearing. 

>

Do not use while driving and cycling. 

>

Place product far away from water, fire, extended exposure of direct sunlight or magnetic field, and 
places of excessive dust, moist, rain, shock or electromagnetic radiation.

>

Do not drop your headset or subject it to external shock which may cause malfunction. 

>

Do not disassemble or attempt to open up the casing of either adaptor or headset.

>

Whenever unplugging the headset or the adaptor, apply force to the plug part only. Jerking the cord 
instead of the plug may cause damage to the product.

>

Do not use any liquid substance to clean the casing of the product.

This  product had been  subject to  testing requirement for the CE  mark, and has been  approved  to 
c l a i m  t h e  C E  m a r k  f o r  E M C  s t a n d a r d s  ( E N 5 5 0 2 2 : 0 9 . 9 8 + A 1 : 1 0 . 0 0 + A 2 : 0 1 . 0 3 , 
EN55024:09.98+A1:10.01+A2:01.03).  The  validity  of  the  CE  marking  is  restricted  to  only  those 
countries when it is legally enforced, mainly in the countries of the European Economic Area.

You are cautioned that any change or modification not expressly approved in this manual could void 
your authority to operate this equipment.

D

Accutone  and  the  logo  design  combined  are  trademarks  or  registered  trademarks  of  Accutone 
Technologies Limited.

D

Microsoft and Windows are registered trademarks or trademarks of Microsoft Corporation in the 
United States and/or other countries. 

D

IBM and PC/AT are registered trademarks of International Business Machines Corporation.

D

Pentium is a trademark or registered trademark of Intel Corporation.

D

Skype is a trademark or registered trademark of Skype Technologies S.A.

D

Apple Computer Inc. has intellectual property rights over "Apple", "Macintosh" and "OSX". 

®

®

®

®

D

In this manual, Microsoft  Windows  XP Home Edition and Microsoft  Windows  XP Professional 

®

Edition are referred to as Windows XP, whereas Microsoft  2000 Professional Edition is referred to 

® 

®

as  Windows  2000,  Microsoft Millennium  Edition  is  referred  to  as  Windows  Me,  and  Microsoft  

®

Windows  98 Second Edition is referred to as Windows 98 SE.

D

All other names of systems and products mentioned are trademarks or registered trademarks of 

® 

their respective owners. ™ marks and  marks are omitted for convenience purposes.

accutone USB controller - installation guide & user manual

precautions, standards & trademarks

troubleshooting

Precautions and other legal information.

17

18

Содержание USB500

Страница 1: ...warranties including but not limited to the implied warranties of merchantability and fitness for a particular purpose In no event shall Skype or its contributors be liable for any direct indirect in...

Страница 2: ...cations of AU500 USB Converter on page 2 are applicable Outside the operating environments mentioned on page 2 the adaptor is not guaranteed to operate with all computers The adaptor is not guaranteed...

Страница 3: ...10mW 20mW Impedance 32W 15 at 1kHz 1V Sensitivity 93 3dB 3mW 1CM Frequency range 40 20 000 Hz Microphone Design Flexible boom microphone Type Electret condenser Open circuit voltage level 47dB 0dB 1V...

Страница 4: ...e device is operating but microphone has been muted the device can receive data but not transmit Microsoft Windows OS refers to Windows 98 SE Windows ME and all derivative versions of Windows 2000 Win...

Страница 5: ...rations of the Skype software please refer back to the Help menu with the program The word Skype and the Skype logo are trademark of Skype Technologies S A The Skype website screen crop installation i...

Страница 6: ...headset model in this case USB500 by clicking on the you should be able to see the content window showing the correct headset USB500 button Press to continue Next Select where and which folder you wan...

Страница 7: ...to install Microsoft NET install Click to continue installation Next This screen indicates the completion of the installation With the box checked Click to launch the middleware Finish Immediately af...

Страница 8: ...The next screen will show you installation details like destination folder and user information Click to continue installation Install After a few minutes of copying files this screen will pop up indi...

Страница 9: ...Skype software do the following open up Skype go to Tools and Options select Privacy tab on the left and the above screen appears On the bottom label Related Tasks click on manage other program s acc...

Страница 10: ...ANDARDS CE MARK 13 TRADEMARKS AND OWNERSHIP Listening with the headset at high volume may damage your hearing Adjusting the volume for microphone or headphone too high may cause squealing feedback sou...

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