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Never make treatment decisions based on an error message. If you have any
concerns, contact Roche.
The meter will not turn on or the
display is blank.
• Battery is dead –
Insert new battery.
• Display is damaged –
Contact Roche.
• Meter is defective –
Contact Roche.
• Extreme temperatures –
Move the meter to a more
temperate area.
Display Messages and Troubleshooting
Battery power is low. Change the
battery soon.
The meter is in set‑up mode, waiting
for you to change or confirm
settings.