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ACCU-CHEK Customer Care Service Center 1-800-858-8072
ACCU-CHEK Advantage 30-day Money-back Guarantee
ACCU-CHEK Advantage Meter 30-day Money-back Guarantee for Qualifying Consumers
Roche Diagnostics offers qualifying consumers that purchase an ACCU-CHEK Advantage meter, a 30-day money
back guarantee. If you are not fully satisfied with your ACCU-CHEK Advantage meter, call the ACCU-CHEK
Customer Care Service Center toll-free at 1-800-858-8072 to determine whether you qualify to receive a full
refund within 30 days of purchase. If you are covered under Medicare, Medicaid, other federal/state programs,
or private insurance you are NOT eligible for this money-back offer. Consumers affected by this exclusion may
instead request a different ACCU-CHEK meter/system. The refund will be limited to the amount paid by you net
of any rebates. You must have a copy of the dated itemized purchase receipt and the original packaging to
obtain this refund.
ACCU-CHEK Advantage Limited 3-Year Warranty
Roche Diagnostics warrants to the original purchaser of the meter, that your ACCU-CHEK Advantage meter will
be free from defects in materials and workmanship for 3 years from the date of purchase. If, during this 3-year
period, the meter does not work properly because of a defect in materials or workmanship, Roche Diagnostics
will replace it with a new ACCU-CHEK Advantage meter or equivalent product free of charge. The warranty of
the replacement meter will expire on the date of the original warranty expiration or 90 days after the shipment
of a replacement system, whichever period is longer. The purchaser’s exclusive remedy with respect to the
ACCU-CHEK Advantage meter shall be replacement.
Chapter 6: Technical Information
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