OMNISTIM
®
FX
2
PORTABLE PROFESSIONAL USER MANUAL
20
© COPYRIGHT
2011 -
2017, ACCELERATED CARE PLUS CORP., ALL RIGHTS RESERVED
TROUBLESHOOTING
The following table lists machine problem symptoms and possible areas to check for the problem causes. If these
suggested measures do not correct the machine malfunction, call your ACP customer service representative.
PROBLEM
CAUSE
REMEDY
Unit will not power on
No batteries
Low batteries
Install batteries
Replace batteries
Verify type of batteries
Inspect battery contacts
Display shows low
battery symbol
Battery voltage is too low
Replace batteries for future use
Patient feels surging or
spiking sensation
You may not be using enough
gel
Lead wire(s) breakage
Replace with correct and adequate
conductive medium
Remove electrode(s) and replace if
necessary
Patient cannot detect
output
Failure of lead wire(s),
electrode(s)
You may not be using enough
gel or the gel is dried out
Device failure
Replace with correct and adequate
amount of gel
Remove electrode(s) and replace if
necessary
Contact your physician
Inspect Battery Contacts
1.
Remove batteries if they are installed.
2.
Inspect the battery contacts for any corrosion or discoloration. If corrosion or discoloration is found, clean the
contact with emery cloth or fine grit sandpaper to remove the corrosion
3.
Verify the battery door closes correctly. The door should lock into place when closed.
Service Center
For repair or service of ACP Products and accessories, please call (800) 350-1100 and follow the prompts. Normal
hours of operation are 7:00am to 5:00pm Pacific Standard Time. After hours, please leave a message and a technician
will return your call during the next scheduled workday.
