Chapter 5 Troubleshooting
After installing AEC-6293, if it cannot work normally, please follow the checklist given below to
solve the problems.
A, Can not boot up the PC after install the AEC-6293 HBA.
It could be:
1. AEC-6293 touch area with PCI slot are not clean, please uses rubber to clean out touch
area.
2. Install the AEC-6293 not properly, please re-install it again.
3. PCI card conflict with AEC-6293, please remove other card and install AEC-6293 first.
B. Can not detects the HDD /ODD devices after connect with devices.
You may:
1. Inspect if the power cord’s connector of SATA/ IDE HDD/ DVD device loose, or if the power
supply watt is not sufficient.
2. Inspect if the jumper settings on the hard drives are all Master or Slave in IDE port.
3. Inspect if the connectors of SATA cable are loose or damaged.
C. Can not load driver or update BIOS to AEC-6293
it could be:
1. Download wrong driver or BIOS.
2. Floppy disc are damage.
15
AEC-6293 Manual
For installing an OS like Windows 2000/XP/Vista/2003 into a hard drive with ACARD adapter, you
need a floppy disk containing the adapter’s driver to boot the hard drive. Please follow the steps
below to make an ACARD adapter’s driver disk.
●
Insert ACARD Support CD into CD-ROM.
●
Click “Explore This CD” and then get the CD file window.
●
You may see the drive from “ACARD Support CD”, the driver path is Driver>SATA>AEC6293 or
Driver only.
●
Choose the driver folder, and right-click “Send to 3.5” floppy”. Meanwhile insert an empty disk into
floppy drive.
●
Now use the driver disk to boot the optical drive and install the OS.
Appendix A: Make a Driver Disk
