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Troubleshooting (Need Assistance?)

D-1

User’s Manual

Appendix D. Troubleshooting (Need Assistance?)

Motherboard Troubleshooting:

Q & A:

Q: Do I need to clear the CMOS before I use a new motherboard to assemble my new computer

system?

A: Yes, we highly recommend that you clear the CMOS before installing a new motherboard. Please

move the CMOS jumper from its default 1-2 position to 2-3 for a few seconds, and then back. When
you boot up your system for the first time, follow the instructions in the user's manual to load the
optimized defaults.

Q: If my systems hang when I update the BIOS or set the wrong CPU parameters, what should I

do?

A: Whenever you update the BIOS or if the system hangs due to wrong CPU parameters setting, always

clear CMOS jumper before booting up again.

Q: How can I get a quick response to my request for technical support?

A: Be sure to follow the guidelines as stated in the “Technical Support Form” section of this manual.

If you have a problem during operation, in order to help our technical support personnel quickly
determine the problem with your motherboard and give you the answers you need, before filling in the
technical support form, eliminate any peripheral that is not related to the problem, and indicate it on
the form. Fax this form to your dealer or to the company where you bought the hardware in order to
benefit from our technical support. (You can refer to the examples given below)

-

Example 1:

With a system including: motherboard (with CPU, DRAM, COAST...) HDD, CD-ROM,

FDD, VGA CARD, MPEG CARD, SCSI CARD, SOUND CARD, etc. After the system
is assembled, if you cannot boot up, check the key components of the system using the
procedure described below. First remove all interface cards except the VGA card and try
to reboot.

.

If you still cannot boot up:

Try installing another brand/model VGA card and see if the system will start. If it still
does not start, note the VGA card model, motherboard model, Bios identification
number, CPU on the technical support form (refer to main instructions), and describe
the problem in the problem description space provided.

.

If you can boot up:

Insert the interface cards you have removed back into the system, one by one and try
to start the system each time you insert a card, until the system will not start. Keep the
VGA card and the interface card that caused the problem inserted on the motherboard,
remove any other cards or peripheral, and start again. If you still cannot start, note the
information related to both cards in the add-on Card space provided, and don’t forget
to indicate the motherboard model, version, BIOS identification number, CPU (refer
to main instructions), and give a description of the problem.

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Содержание KR7A

Страница 1: ...cidental or consequential damages arising from any defect or error in this manual or product Product names appearing in this manual are for identification purpose only and trademarks and product names or brand names appearing in this document are the property of their respective owners This document contains materials protected under International Copyright Laws All rights reserved No part of this...

Страница 2: ......

Страница 3: ...DVANCED BIOS FEATURES SETUP MENU 3 9 3 4 ADVANCED CHIPSET FEATURES SETUP MENU 3 13 3 5 INTEGRATED PERIPHERALS 3 20 3 6 POWER MANAGEMENT SETUP MENU 3 24 3 7 PNP PCI CONFIGURATIONS SETUP MENU 3 31 3 8 PC HEALTH STATUS 3 34 3 9 LOAD FAIL SAFE DEFAULTS 3 35 3 10 LOAD OPTIMIZED DEFAULTS 3 35 3 11 SET PASSWORD 3 36 3 12 SAVE EXIT SETUP 3 36 3 13 EXIT WITHOUT SAVING 3 36 CHAPTER 4 RAID SETTING GUIDE 4 1 ...

Страница 4: ...KR7A KR7A RAID APPENDIX C BIOS UPDATE GUIDE C 1 APPENDIX D TROUBLESHOOTING NEED ASSISTANCE D 1 APPENDIX E HOW TO GET TECHNICAL SUPPORT E 1 ...

Страница 5: ...nction This means that it provides speedier HDD throughput boosting overall system performance Ultra DMA 100 is the new standard for IDE devices It enhances existing Ultra DMA 33 technology by increasing both performance and data integrity This new high speed interface almost doubles the Ultra DMA 66 burst data transfer rate to 100 Mbytes sec The result is maximum disc performance using the curren...

Страница 6: ...ec data transfer rate Supports RAID0 Stripping mode for boosting performance mode Supports RAID1 Mirroring mode for data security mode Supports RAID 0 1 Stripping and Mirroring mode 3 Memory System Memory Four 184 pin DIMM slots support PC1600 PC2100 DDR SDRAM modules Supports four DIMMs of unbuffered DDR SDRAM for a maximum of 3GB 64 128 256 512 and 1024 MB DDR SDRAM modules Supports four DIMMs o...

Страница 7: ...haring with other devices into PCI slot 5 you may encounter some problems Furthermore if your Operating System doesn t allow peripheral devices to share IRQ signals with each other such as Windows NT for example you can t install a PCI card into PCI slot 5 KR7A RAID Only HPT 372 IDE controller is designed to support high speed and high performance mass storage devices Thus we suggest that you don ...

Страница 8: ...ster and slave Ultra DMA 100 Ultra DMA 66 or Ultra DMA 33 IDE devices KR7A Only Two 80 wire 40 pin ribbon cable for master and slave Ultra DMA 133 Ultra DMA 100 Ultra DMA 66 or Ultra DMA 33 IDE devices KR7A RAID Only One ribbon cable for 5 25 and 3 5 floppy disk devices One compact disc for support drivers and utilities One USB cable UB 20 One user s manual for the motherboard One floppy disk of H...

Страница 9: ...Introduction of KR7A KR7A RAID Features User s Manual 1 5 1 4 Layout Diagram for KR7A KR7A RAID Figure 1 1 KR7A KR7A RAID motherboard component location ...

Страница 10: ...Chapter 1 KR7A KR7A RAID 1 6 ...

Страница 11: ...cards please remember to turn the ATX power supply switch off fully turn the 5V standby power off or take the power cord off Otherwise you may cause the motherboard components or add on cards to malfunction or be damaged User Friendly Instructions Please read our instructions carefully and follow them step by step Our objective is to enable the novice computer user to perform the installation by h...

Страница 12: ... the motherboard with spacers Take the tip of the spacers and insert them into the slots After doing this to all the slots you can slide the motherboard into position aligned with the slots After the motherboard has been positioned check to make sure everything is OK before putting the casing back on Figure 2 2 shows you the way to affix the motherboard using studs or spacers Note If the motherboa...

Страница 13: ...orce socket you can easily fix the processor firmly into position Figure 2 3 shows you what the socket A looks like and how to open the lever The socket A has more pins than the socket 7 Therefore a Pentium level processor cannot be inserted into a socket A When you raise the lever you have to loosen the socket lock Please raise the lever to the end and prepare to insert the processor Next you nee...

Страница 14: ...se circuit damage break socket hooks or damage the die on the top of processor Please follow the sequence metioned below Do Not inverse the sequence Otherwise you may have a situation like the photo on the left Because of the design of the CPU socket the left side hooks are not as strong as the right side hooks If you follow our suggestions you will prevent your processor and socket from damage No...

Страница 15: ...tall the motherboard back into the chassis When all above procedures done you can connect the ATX power cable to the motherboard If you have different types of heatsink kit please refer to the manual that came with the heatsink kit The left photo shows another type of heatsink fix plate design The install sequences are still the same from right side to left side Just remember that We strongly reco...

Страница 16: ... 1GB Bank 6 7 DDR DIMM4 64MB 128MB 256MB 512MB 1024MB 64MB 1GB Total System Memory for Unbuffered DDR DIMM 64MB 3GB Total System Memory for Registered DDR DIMM 64MB 4GB Generally installing DDR SDRAM modules to your motherboard is an easy thing to do You can refer to Figure 2 5 to see what a 184 pin PC1600 PC2100 DDR SDRAM module looks like Unlike installing SIMMs DIMMs may be snapped directly int...

Страница 17: ...ich kind of structure module the DDR SDRAM is 2 4 Connectors Headers and Switches Inside the case of any computer several cables and plugs have to be connected These cables and plugs are usually connected one by one to connectors located on the motherboard You need to carefully pay attention to any connection orientation the cables may have and if any notice the position of the first pin of the co...

Страница 18: ... and Headers for the KR7A RAID First Let s see the headers that KR7A RAID uses and what their functions are We will show you all the connectors and headers 1 ATX1 ATX Power Input Connector Attach the connector from the power supply to the ATX1 connector here Remember you have to push the connector from the ATX power supply firmly to the end with the ATX1 connector insuring that you have a good con...

Страница 19: ...t the life of computer equipment or cause an electric shock when you touch the computer chassis We suggest that you plug the computer AC plug to a three hole wall outlet for better safety and to avoid electric shock 2 FAN1 FAN2 FAN3 FAN4 FAN5 header Attach the connector from the CPU fan to the header named FAN1 ond connector from the chassis fan to the header FAN2 These two fan headers have a sens...

Страница 20: ...ition and the orientation 5 WOL1 Wake on LAN Header If you have a network adapter that supports this feature then you can connect the specific cable from the network adapter to this header This feature lets you wake up your computer via remote control through a local area network You may need a specific utility to control the wake up event like using the PCnet Magic Packet utility or other similar...

Страница 21: ...procedure decides which master gets priority You can connect the ABIT Postman to this header or other devices which utilizes the SM Bus Note Watch the pin position and the orientation 7 TCPU1 TSYS1 Temperature Thermistor The TCPU1 is used to detect the CPU temperature The TSYS1 is used to detect the system environment temperature You can see the readings in the BIOS or the hardware monitoring scre...

Страница 22: ... sure this jumper is set for normal operation pin 1 and 2 shorted See Figure 2 8 Figure 2 8 CCMOS1 jumper setting Note Before you clear the CMOS you have to first turn the power off including the 5V standby power Otherwise your system may work abnormally After updating your BIOS and before boot up please clear the CMOS first Then put the jumper to its default position After that you can reboot you...

Страница 23: ... correctly Note Watch the power LED pin position and orientation PN1 Pin 6 7 HDD LED Header Attach the cable from the case s front panel HDD LED to this header If you install it in the wrong direction the LED light will not illuminate correctly Note Watch the HDD LED pin position and the orientation PN1 Pin 8 9 Power on Switch Header Attach the cable from the case s front panel power switch to thi...

Страница 24: ...ata PIN 8 Ground PIN 8 No connection PIN 9 Power On Off signal PIN 9 LED power PIN 10 Ground PIN 10 Suspend active PN1 PIN 11 Suspend signal PN2 PIN 11 No connection 11 FDC1 Connector This 34 pin connector is called the floppy disk drive connector You can connect a 360K 5 25 1 2M 5 25 720K 3 5 1 44M 3 5 or 2 88M 3 5 floppy disk drive you can even connect a 3 Mode floppy disk drive it s a 3 1 2 dri...

Страница 25: ...ee the Chapter 4 for detailed information about RAID settings If you want to connect two hard drives together through one IDE channel you must configure the second drive to Slave mode after the first Master drive Please refer to the HDD documentation for jumper settings The first drive connected to IDE1 is usually referred to as Primary Master and the second drive as Primary Slave The first drive ...

Страница 26: ...anel connectors Figure 2 11 shows the KR7A KR7A RAID back panel connectors these connectors are for connection to outside devices to the motherboard We will describe which devices will attach to these connectors below 14 PS 2 Keyboard Connector Attach a PS 2 keyboard connector to this 6 pin Din connector If you use an AT keyboard you can go to a computer store to purchase an AT to ATX converter ad...

Страница 27: ...onnect an external modem mouse or other devices that support this communication protocol to these connectors You can decide which external devices you want to connect to COM1 and COM2 Each COM port can only have one device connected at a time 18 Parallel Port Connector This parallel port is also called an LPT port because it usually connects to the printer You can connect other devices that suppor...

Страница 28: ...Chapter 2 KR7A KR7A RAID 2 18 ...

Страница 29: ...computer will crash and sometimes you will even not be able to boot the computer after it has crashed We recommend that you do not change the parameters inside the BIOS unless you are very familiar with them If you are not able to boot your computer anymore please refer to the section Erase CMOS data in Chapter 2 When you start the computer the BIOS program controls it The BIOS first operates an a...

Страница 30: ... version may change periodically However most of the functions covered in this manual will work We suggest that you go to our WEB site often to see if there are new manual releases Then you can check the newly updated BIOS items Computer Knowledge CMOS Data Maybe you have heard somebody saying that his or her CMOS DATA was lost What is the CMOS Is it important The CMOS is the memory used to store ...

Страница 31: ...can be chosen for that option Figure 3 2 CPU SOFT MENU III CPU Name Is AMD Athlon tm XP AMD Athlon tm AMD Duron tm CPU Operating Speed This option sets the CPU speed In this field the CPU speed is indicated like this CPU speed External clock Multiplier factor select the CPU speed according the type and the speed of your CPU For AMD Athlon and Duron processors you can choose the following settings ...

Страница 32: ...al settings shown as below x5 x5 5 x6 x6 5 x7 x7 5 x8 x8 5 x9 x9 5 x10 x10 5 x11 x11 5 x12 x13 over x13 Speed Error Hold Two options are available Disabled Enabled The default setting is Disabled If you change the setting to Enabled when the CPU speed setting is wrong the system will hold Normally we do not recommend that you use the User Define option to setup CPU speed and PCI clock This option ...

Страница 33: ... Define voltages CPU Default The system will detect the CPU type and select the proper voltage automatically When it is enabled the option Vcore Voltage will show the current voltage setting that is defined by the CPU and this will not be changeable We recommend using this CPU default setting and not changing it unless the current CPU type and voltage setting can not be detected or is not correct ...

Страница 34: ...ndard CMOS Setup Screen Shot Date mm dd yy You can set the date in this item month mm date dd and year yy Time hh mm ss You can set the time in this item hour hh minute mm and second ss IDE Primary Master Slave and IDE Secondary Master Slave These items have a sub menu to let you choose further options You can refer to figure 3 3B to check what options are available Figure 3 3B IDE Primary Master ...

Страница 35: ... capacities no bigger than 528MB any hard disk with more than 528MB was unusable AWARD BIOS features a solution to this problem you can according to your operating system choose four operating modes NORMAL LBA LARGE Auto The HDD auto detection option in the sub menu will automatically detect the parameters of your hard disk and the mode supported CHS Normal mode Standard normal mode supports hard ...

Страница 36: ...er you can enter is 65536 Warning Setting a value of 65536 means no hard disk exists Landing Zone This is a non data area on the disk s inner cylinder where the heads can rest when the power is turned off The minimum number you can enter is 0 the maximum number you can enter is 65536 Sector The minimum segment of track length that can be assigned to stored data Sectors usually are grouped into blo...

Страница 37: ...tion If you do not really understand each of the options in this menu we recommend you use the default values Figure 3 4 Advanced BIOS Features Setup Screen Virus Warning This item can be set to Enabled or Disabled the default setting being Disabled When this feature is enabled if there is any attempt from a software or an application to access the boot sector or the partition table the BIOS will ...

Страница 38: ...ting is HDD 0 Third Boot Device Description is same as the First Boot Device the default setting is LS120 Boot Other Device Two options are available Disabled or Enabled The default setting is Enabled This setting allows the BIOS to try to boot devices other than the three which are listed in the above First Second and Third Boot Devices If you set to Disabled the BIOS will boot from only the thre...

Страница 39: ...e Setup a password is required only when accessing the BIOS Setup If the correct password is not given you can t enter the BIOS setup menu SYSTEM When you choose System a password is required each time the computer boots up If the correct password is not given the system will not start To disable security select Set Supervisor Password at main menu and then you will be asked to enter password Do n...

Страница 40: ...abled otherwise the display performance of the system will greatly decrease Computer Knowledge SHADOW What is the SHADOW The BIOS of standard video or interface cards is stored in ROM and it is often very slow With the Shadow feature the CPU reads the BIOS on the VGA card and copies it into RAM When the CPU runs this BIOS the operation is speeded up Delay IDE Initial Secs This item is used to supp...

Страница 41: ...l not be able to boot up If you don t know the hardware very well use default values i e use the LOAD SETUP DEFAULTS option Figure 3 5A Advanced Chipset Features Setup Screen You can use the arrow keys to move between the items Use PgUP PgDn or key to change the values When you have finished setting up the chipset press ESC to go back to the main menu Note The parameters in this screen are for sys...

Страница 42: ...n Current FSB Frequency This item will show you the current system front side bus speed Current DRAM Frequency This item will show you the current DRAM bus speed DRAM Clock Three options are available 100 MHz 133 MHz By SPD The default setting is 100 You can set the DRAM running speed but if your DRAM module does not support the set speed the system may be unstable or un able to boot up If you set...

Страница 43: ...When set to Auto the BIOS will read the DRAM module SPD data and automatically set to the values stored in it If you set to Manual the following five items will be available to let you make adjustments DRAM CAS Latency Two options are available 2 and 2 5 The default setting is 2 5 You can select SDRAM CAS Column Address Strobe latency time according your SDRAM specification Bank Interleave Three o...

Страница 44: ... 03FF DRAM Queue Depth Three options are available 2 Level 3 Level 4 level The default setting is 4 Level This item sets DRAM queue depth to accommodate maximum memory throughput DRAM Command Rate Two options are available 2T Command or 1T Command The default setting is 2T Command When the host northbridge locates the desired memory address it then processes the wait state of commands Set it to 2T...

Страница 45: ...ge dedicated for graphics memory address space Host cycles that hit the aperture range are forwarded to the AGP without any translation See www agpforum org for AGP information AGP Mode Three options are available 4X 2X 1X The default setting is 2X If you use the older AGP adapter that does not support AGP 4X or 2X mode you need to set this item to 1X AGP Driving Control Two options are available ...

Страница 46: ...ng for greater stability CPU PCI Bus Control This item can let you sets several items concerning the PCI parameters If you do not understand what each item does please keep the default settings as well Wrong settings will cause system unstablity Figure 3 5D CPU PCI Bus Control Screen PCI1 Master 0 WS Write Two options are available Enabled or Disabled The default setting is Enabled When Enabled wr...

Страница 47: ...ctions cycles Select Enabled to support compliance with PCI specification version 2 1 Memory Hole Two options are available Disabled or 15M 16M The default setting is Disabled This option is used to free up the memory block 15M 16M Some special peripherals need to use a memory block located between 15M and 16M We recommend that you disable this option System BIOS Cacheable Two options are availabl...

Страница 48: ...hange the onboard I O device I O port address and other hardware settings Figure 3 6A Integrated Peripherals Menu Default Screen VIA OnChip IDE Device This item can let you sets several items concerning the VIA OnChip IDE device parameters Figure 3 6B VIA OnChip IDE Device Screen ...

Страница 49: ...MA is a DMA data transfer protocol that utilizes ATA commands and the ATA bus to allow DMA commands to transfer data at a maximum burst rate of 100 MB sec Disabled If you encounter the problem of using Ultra DMA devices you can try to set this item to Disabled Auto When you select Auto the system automatically determines the optimal data transfer rate for each IDE device Default Slave Drive Ultra ...

Страница 50: ...ard serial port 1 controller will access Six options are available Disabled 3F8 IRQ4 2F8 IRQ3 3E8 IRQ4 2E8 IRQ3 Auto Back to Disabled The default setting is 3F8 IRQ4 Onboard Serial Port 2 This item allows you to determine which I O address the onboard serial port 2 controller will access Six options are available Disabled 3F8 IRQ4 2F8 IRQ3 3E8 IRQ4 2E8 IRQ3 Auto Back to Disabled The default settin...

Страница 51: ... to Hi Lo If your motherboard BIOS uses No and Yes to represent this item you should set it to the same setting as the KR7A KR7A RAID This means that you should set it to No Yes in order to match the transfer and receiving speed If you fail to do so you will not get an IR connection between the KR7A KR7A RAID and the other computer Onboard Parallel Port Four options are available Disabled 378 IRQ7...

Страница 52: ... or Enabled The default setting is Enabled If your motherboard is the KR7A RAID it has the built in HighPoint 372 chipset that can support Ultra ATA 133 specifications If you set this controller to Enabled you can use IDE RAID functions inlcuding RAID 0 RAID 1 and RAID 0 1 This feature enables you to maximize your data storage performance and security For detailed information please refer to the C...

Страница 53: ... must support ACPI as of now only Microsoft Windows 98 and Windows 2000 supports these functions The second thing is that all devices and add on cards in your system must fully support ACPI both hardware and software drivers If you want to know if your devices or add on cards support ACPI or not please contact the device or add on card manufacture for more information If you want to know more abou...

Страница 54: ...ice and Events These device events can wake up the computer from this state Power switch Sleeping mode or power off mode RTC alarm Sleeping mode or power off mode LAN Sleeping mode or power off mode Modem Sleeping mode or power off mode IR command Sleeping mode USB Sleeping mode PS 2 keyboard Sleeping mode PS 2 mouse Sleeping mode Table 3 6 2 Effect of Pressing the Power Switch If the system is in...

Страница 55: ... that are enabled to wake the system and that can do so from their current device state can initiate a hardware event which transitions the system state to S0 This transition causes the processor to begin execution at its boot location The BIOS performs initialization of core functions as required to exit an S3 state and passes control to the firmware resume vector Please see the ACPI Specificatio...

Страница 56: ...r monitor and video card support DMPS standard select DPMS Support Modem Use IRQ Eight items available NA 3 4 5 7 9 10 11 Back to NA The default setting is NA You can specify the IRQ for modem use Soft Off by PWRBTN Two items available Delay 4 Sec or Instant Off The default setting is Instant Off It is activated when the user presses the power button for more than four seconds while the system is ...

Страница 57: ...down LPT COM Four items are available NONE LPT COM LPT COM The default setting is LPT COM When set to LPT COM any event occurring at a LPT printer or COM serial port will awaken a system that has powered down HDD FDD Two items are available OFF or ON The default setting is ON When set to ON any event affecting a hard disk drive or floppy drive port will awaken a system that has powered down PCI Ma...

Страница 58: ...n an I O device wants to gain the attention of the operating system it causes an IRQ to occur When the operating system is ready to respond to the request it interrupts itself and performs the service When one of the specified events occurs the count down for entry into the power saving mode goes back to zero Since the computer will enter a power saving mode only after a specified inactivity delay...

Страница 59: ...dir The default setting is Disabled IRQ10 Reserved The default setting is Disabled IRQ11 Reserved The default setting is Disabled IRQ12 PS 2 Mouse The default setting is Enabled IRQ13 Coprocessor The default setting is Enabled IRQ14 Hard Disk The default setting is Enabled IRQ15 Reserved The default setting is Disabled 3 7 PnP PCI Configurations Setup Menu In this menu you can change the INT and I...

Страница 60: ...rrupt as one of the following types depending on the type of device using the interrupt Legacy ISA devices compliant with the original PC AT bus specification require a specific interrupt such as IRQ4 for serial port 1 PCI PnP devices comply with the Plug and Play standard whether designed for the PCI or legacy ISA bus architecture Two options are available Auto ESCD or Manual The default setting ...

Страница 61: ...Default setting is Auto This item allows the system to automatically specify the IRQ number for the device installed on PCI slots This means that the system can specify the fixed IRQ number for the device installed on the PCI slots PCI slot 1 to PCI slot 6 This is a useful function for when you want to fix the IRQ for a specific device For example if you want to move your hard disk to another comp...

Страница 62: ...oblems Furthermore if your Operating System doesn t allow peripheral devices to share IRQ signals with each other such as Windows NT for example you can t install a PCI card into PCI slot 5 KR7A RAID Only HPT 372 IDE controller is designed to support high speed and high performance mass storage devices Thus we suggest that you don t connect non disk devices that use ATA ATAPI interfaces such as a ...

Страница 63: ...age states of the system power It is also unchangeable Note The hardware monitoring features for temperatures fans and voltages will occupy the I O address from 294H to 297H If you have a network adapter sound card or other add on cards that might use those I O addresses please adjust your add on card I O address to avoid the use of those addresses 3 9 Load Fail Safe Defaults When you press Enter ...

Страница 64: ...hanging any part of your system configuration Additionally when a password is enabled you can also require the BIOS to request a password every time your system is rebooted This would prevent unauthorized use of your computer You determine when the password is required within the BIOS Features Setup Menu and its Security option If the Security option is set to System the password will be required ...

Страница 65: ...roring RAID 0 1 operation For the striping operation the identical drives can read and write data in parallel to increase performance The Mirroring operation creates a complete backup of your files Striping with Mirroring operation offers both high read write performance and fault tolerance although requiring 4 hard disks in order to do so 4 2 RAID SETUP on the KR7A RAID Enter Advanced BIOS Featur...

Страница 66: ...nter to confirm the selection Press Esc to return to top menu NOTE If you want to create a RAID 0 striping array or RAID 0 1 array all data in your hard disk will first be erased Please backup the hard disk data before creating a RAID array If you want to create a RAID 1 mirroring array please be sure which hard disk is the source disk and which one is the destination disk If you make a mistake yo...

Страница 67: ...nd and same model when defining a RAID array Striping RAID 0 for Performance This item is recommended for high performance usage Requires at least 2 disks Mirror RAID 1 for Data Security This item is recommended for data security usage Requires at least 2 disks Striping Mirror RAID 0 1 This item is recommended for data security and high performance usage Allows Mirroring with a Strip Array Require...

Страница 68: ...tions 4K 8K 16K 32K and 64K Start Creation Process After you have made your selection choose this item and press Enter to start creation 4 3 2 OPTION 2 Delete RAID This item allows you to remove a RAID Array on this IDE RAID controller card Note After you have made and confirmed this selection all the data stored in the hard disk will be lost The entire partition configuration will be deleted too ...

Страница 69: ... In the menu zone of the pop up subinterface select 2 Select Spare Drive None and press Enter to confirm 5 In the validated channel status zone select the spare disk to be added and press Enter to confirm 4 3 5 OPTION 5 Remove Spare Disk These are the steps to remove the spare disk 1 In the menu zone select 5 Remove Spare Disk and press Enter to confirm 2 The 1 Select Mirror Array None item appear...

Страница 70: ...s Note This item will appear when necessary not always appear Use the up down arrow to select the menu option to Set Boot Disk and press Enter In the Channel Status select the channel you would like to set as bootable disk and press Enter an asterisk appears in the parentheses to indicate that the channel has been selected ...

Страница 71: ...rol Panel System Properties Device Manager You can see the driver is not yet installed and there is a device named PCI Mass Storage Controller under Other devices Step 2 Insert the KR7A KR7A RAID CD into your CD ROM drive It should execute the program automatically If not you can go to the CD location and execute the execution file at the main directory of the CD After it has been executed you wil...

Страница 72: ...nstalled Step 7 Windows has completed installing the driver Click Finish to end the installation Step 8 Choose Yes I want to restart my computer now in the check box and click Finish restart your computer to finish the drivers update Step 9 After rebooting the system go to the Control Panel System Properties Device Manager Now you can see that the new driver is installed under the item SCSI contro...

Страница 73: ...er it has been executed you will see the screen below Step 2 Move the cursor to HPT 37X Driver and click on it You will go to the next screen Step 3 The InstallShield Wizard shows up and it will go to the next screen for a while Step 4 You will now see the welcome screen and its dialogue box Click Next to go on Step 5 The Digital Signature Not Found menu show up Click Yes to go on Step 6 Windows h...

Страница 74: ...ring a fresh Windows 2000 installation Note Follow the standard procedures for installing Windows 2000 1 During the first part of the setup procedure Windows 2000 will prompt you to press F6 key to specify an additional device Press F6 key and let Windows continue on with setup It will continue to scroll through various device listings for several minutes It will then prompt you to press the S key...

Страница 75: ...n in a Windows environment making it easier and more user friendly than creating the RAID function in BIOS mode Please insert the KR7A KR7A RAID CD into your CD ROM drive It should execute the program automatically If not you can go to the CD location and execute the execution file from the main directory of the CD After it is executed you will see the screen shot below Step 1 Move the cursor to H...

Страница 76: ...em will start copying files You can see the percentage bar on the screen Step 8 When the installation is completed choose Yes I want to restart my computer now in the check box and click Finish to end the setup Step 9 After the system restart you can run this RAID Administrator program show at above The RAID Administrator screen then pops up Note that a shortcut icon appears in the tool bar This i...

Страница 77: ...ut each HDD The screen below shows you how to get more detailed information about RAID You can choose the Help folder and then choose the Index to read more information about RAID operation settings etc Note The RAID Administrator main screen will show you the RAID Administrator software version information as this version will be different according the CD version you get It doesn t matter which ...

Страница 78: ...6 4 Chapter 6 KR7A KR7A RAID ...

Страница 79: ...ack 2 SP2 or latest service pack to get the best system performance You can download SP2 at Microsoft WEB site Note Details of the Windows 98 SE or Windows 2000 operating system will not be mentioned in this manual If you have any problems with Windows 98 SE or Windows 2000 installation operations or settings please refer to your Windows 98 SE or Windows 2000 user s manual or other databases provi...

Страница 80: ...ho are upgrading VIA Drivers we recommend installing the 4 in 1 using the Quickly Install mode as it will automatically detect and update the necessary drivers The following step we will describe the Normally Install mode procedure Step 6 This setup program will install four kinds of drivers Please check which drivers you want to install When you choose the items please click the Next button to co...

Страница 81: ...button to go on Windows 2000 Step 8 Choose Click to enable DMA Mode then click Next button Windows 98 SE Step 9 Choose Install VIA AGP VxD in Turbo mode and then click the Next button Windows 98 SE Note The difference between Normal Turbo mode Installing in turbo mode will give your graphics card enhanced speed and performance while normal mode offers increased system stability Step 8 Choose Insta...

Страница 82: ...the driver updates Windows 98 SE Step 10 When the installation is complete the installer will ask you to restart your computer We suggest that you choose Yes I want to restart my computer now Then click the Finish button to restart your computer to finish the driver update Windows 2000 The descriptions below are all for Windows 98 SE When your computer system restarts Windows 98 SE starts the upda...

Страница 83: ... SE Windows 2000 A 5 User s Manual Step 13 You can then check the System Properties see that the devices are properly installed Windows 98 SE Step 11 You can then check the Device Manager to see that the devices are properly installed Windows 2000 ...

Страница 84: ...A 6 Appendix A KR7A KR7A RAID ...

Страница 85: ...sult in permanent damage to the PC Once any item is out of its normal range a warning message will pop up and remind the user to take proper measures The following description will tell you how to install the Hardware Monitor System and use it Insert the KR7A KR7A RAID CD into your CD ROM drive It should execute the program automatically If not you can go to the CD location and execute the executi...

Страница 86: ... Appendix B KR7A KR7A RAID You will see the install shell wizard active Then wizard will extract the files need to install The welcome screen and its dialogue box will appear Click the Next button to go on ...

Страница 87: ... the default folder as the destination location After checking the folder click Next button You can choose the name of the program folder We suggest you use the default program folder name After checking the program folder name then click Next button Program will start to install drivers the system needs The wizard will prepare to start install the program file ...

Страница 88: ...to restart your computer We suggest that you choose Yes I want to restart my computer now then click the Finish button to restart your computer to finish the driver update You can select the program from Start toolbar and then choose Programs You will see the item called Winbond Hardware Doctor Click it and you will be able to see the screen below ...

Страница 89: ...s Manual B 5 This screen shows the hardware monitor system screen It shows information about system temperature voltages and fan speed Some items can let you set the warning range you can optimize values by setting them in accordance your system ...

Страница 90: ...B 6 Appendix B KR7A KR7A RAID ...

Страница 91: ...You can find it on one slot or at the back of the motherboard Each motherboard always has the label at the same place as shown in the photo below You will find the model name and version on the white sticker 2 Know the current BIOS ID For example in this case the current BIOS ID is 00 If you already have the latest BIOS no any update action is necessary If your BIOS is not the latest BIOS go on to...

Страница 92: ... Go to our Web site and choose the correct BIOS file and download it 4 Double click the download file it will self extract to bin file 5 Make a bootable floppy disk and copy the necessary files onto it You may make a floppy disk bootable either in Explorer or in the DOS prompt mode ...

Страница 93: ... 3 User s Manual After formatting and transferring the system to the floppy disk copy two files into it One is the BIOS flash utility awdflash exe and the other is the decompressed BIOS binary file 6 Boot off floppy disk ...

Страница 94: ...herboard don t flash with the wrong BIOS file Otherwise you may cause system malfunctions Note Please do not use the Award flash memory writer version that earlier than Version 7 52C to flash your KR7A KR7A RAID motherboard BIOS Otherwise it may cause flash fail or un anticipate problems Note During the updating the progress will be measured by white blocks The last four blue blocks of the flash u...

Страница 95: ... it on the form Fax this form to your dealer or to the company where you bought the hardware in order to benefit from our technical support You can refer to the examples given below Example 1 With a system including motherboard with CPU DRAM COAST HDD CD ROM FDD VGA CARD MPEG CARD SCSI CARD SOUND CARD etc After the system is assembled if you cannot boot up check the key components of the system us...

Страница 96: ...RS 36 REM DEVICEHIGH C PLUGPLAY DWCFGMG SYS LASTDRIVE Z Restart the system If the system starts and does not reset you can be sure that the problem is due to the Sound Card Driver Write down the Sound Card model motherboard model BIOS identification number on the technical support file refer to main instructions and describe the problem in the space provided We will show you how to fill the Techni...

Страница 97: ...t uses 1 IDE1 or 1IDE2 and check 2 in case you give no indication we will consider that your CD ROM is IDE2 Master Example In the CD ROM drive space check the box in the Brand space write Mitsumi in the Specifications space write FX 400D 9 System Memory DDR SDRAM Indicate the brand and specifications DDR DIMM of your system memory Like Density Description Module Components Module Part Number CAS L...

Страница 98: ...ble build a striping array Then create a mirror array by these two striping arrays See Chapter 4 for detailed information 1 Press Ctrl H to setup configuration 2 Choose item 1 to Create RAID 3 Choose item 1 to set Array Mode as Striping and Mirror RAID 0 1 4 Choose item 2 to Select Disk Drives There are two striping arrays built automatically and you only have to enter twice 5 Choose item 4 to Sta...

Страница 99: ...g characteristic thus may somewhat decrease the RAID performance 2 If you have two drives do connect them on two different channels as master drive please 3 When attach drives to the RAID card do make sure the master slave jumper settings are correct please If there is only one drive on one channel cable do set it as master or single drive 4 Do always use 80 conductor cables please 5 Don t connect...

Страница 100: ...mpany Name 3 Phone Number Contact Person Fax Number 4 E mail Address Model BIOS ID Motherboard Model No DRIVER REV OS Application Hardware Name Brand Specifications CPU HDD IDE1 IDE2 CD ROM Drive IDE1 IDE2 System Memory DRAM ADD ON CARD Problem Description ...

Страница 101: ...written and thorough manual It is full of information that doesn t only pertain to motherboards The CD ROM included with your board will have the manual as well as drivers If you don t have either one go to the Program Download Area of our website or FTP server 2 Download latest BIOS software or drivers Please go to our Program Download area on our website to check to see if you have the latest BI...

Страница 102: ... and don t have the resources to serve every end user However we will try to do our best to help every customer Please also remember that for many of our technical support team English is a second language you will have a better chance of getting a helpful answer if your question can be understood in the first place Be sure to use very simple concise language that clearly states the problem avoid ...

Страница 103: ...mpatibility Problems to ABIT Because of tremendous number of email messages we receive every day we are forced to give greater weight to certain types of messages than to others For this reason any compatibility problem that is reported to us giving detailed system configuration information and error symptoms will receive the highest priority For the other questions we regret that we may not be ab...

Страница 104: ...E 4 Appendix E KR7A KR7A RAID ...

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