Warranty Exclusions
There is no warranty for the following:
FLOODING
WATER DAMAGE
2. IMPROPER USAGE/WRONG – SUCH AS, BUT NOT LIMITED TO:
1. ACTS OF NATURE- SUCH AS, BUT NOT LIMITED TO:
POOL/SPA/TUB APPLICATIONS
IMPROPER VOLTAGE
IMPROPER INSTALLATION OR DESIGN
FAILURE TO FOLLOW INSTRUCTIONS
LACK OF NORMAL CARE
TAMPERING, MISUSE OR ABUSE WHETHER ACCIDENTAL OR INTENTIONAL
FIRE
HURRICANE/STORM DAMAGE
3. ANY COSTS DUE TO LOST PROFIT OR DELAY
5. ANY ADDITIONAL COSTS DUE TO CHANGES IN LAWS OR BUILDING CODES
4. FREEZING
6. FREIGHT CHARGES
7. CORROSION
8. CAUSE BEYOND CONTROL
9. FILTERS
10. CONSUMABLE PARTS, INCLUDING BUT NOT LIMITED TO:
SWITCHES
POWER CORDS
BATTERIES
VALVES
RUBBER PARTS
5 Years (From Date of Purchase):
Customer Responsibilities:
1. The client should send the warranty card via email to Abestorm will. If there is not card submitted, the
warranty starts at the point of dispatch from the warehouse. Note the serial number of the product
and the date when it was installed on page 2 of the manual provided. The information will be required
to grant you an RA number.
Warranty Procedure:
Limited Warranty
ABESTORM INC.
Berlin,GermanyPhone
+44 (20) 81243974
www.abestorm.com
Warranty rights only apply to the original owner of the product and are counted from the date of purchase.
If resold, it will continue within the original period. Abestorm provides a warranty that will work free of
defects in material and workmanship. Abestorm will repair or replace any parts that malfunction free of
charge (the owner will take care of transportation charges).
1. To gain the full advantage of the warranty, the customer is expected to care for the unit including cleaning
and routine maintenance.
3. All the costs related to transporting the unit to a certified technician will be borne by the owner, including
ancillary charges such as wrapping, labeling, picking up the customer and palletizing.
2. Reinstallation and removal of the unit will be done by the owner.
4.The customer is also responsible for risks related to damage and loss while shipping If shipped, customer
is responsible for all risk of loss or damage.
2. If there is a need for warranty service, the customer should contact Abestorm Tech Support on
to get an RA ( Return Authorization number)
44(20) 81243974
3. After you have been issued with your RA, the customer is the one to take the unit to a certified
technician/repair center. If the customer is unable to arrange for the same, Abestorm will arrange for
shipping at the expense of the customer.
4. Once the unit is received BY Abestorm, an inspection will be done. If the results show that the warranty
is invalid, the repair or other associated action will only be taken following the receipt of payment from
the owner of the unit
6. Remember that we only provide service during the normal working hours. Before the units that have
brought in for repair are released back to the customer, they are taken through a rigorous testing process.
5. If a defect is noted, the unit will be fixed and the relevant parts repaired or replaced. It will be ready for
picking up from the repair point via shipment, at the cost of the customer.
7. After the unit or part is repaired and returned to the customer, the original warranty continues to apply –
there is no extension.
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