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Troubleshooting Solutions

41-001129-00 Rev 09, Release 1.4.1

9-13

Troubleshooting

T

roubleshooting

To restore the local configuration file factory defaults only:

4

In the "

Remove Local Configuration Settings

" field, click

.

This restores all factory defaults to the local configuration file. It removes the configuration file that
contains saved parameters set from the Aastra Web UI or the IP phone UI..

5

Press

to restart the phone.

Aastra Web UI

Step Action

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Содержание SIP 480i

Страница 1: ...Administrator Guide Release 1 4 1 SIP IP PHONE 480i 480i CT 9112i 9133i 41 001129 00 Rev 09...

Страница 2: ...ul use While every effort has been made to ensure accuracy Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation The information containe...

Страница 3: ...ribe translate or reduce to electronic medium or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or disseminate or otherwise di...

Страница 4: ......

Страница 5: ...tion 1 3 Description 1 3 Installation Considerations 1 3 Installation Requirements 1 4 Configuration Server Requirement 1 5 Firmware and Configuration Files 1 6 Description 1 6 Configuration File Prec...

Страница 6: ...hone Status 3 6 Basic Preferences Aastra Web UI 3 10 Network 3 12 Line Settings 3 19 Configuration Server Settings 3 21 Firmware Update Features 3 22 3 22 Chapter 4 Configuring the IP Phones About thi...

Страница 7: ...Busy Lamp Field BLF 480i 480i CT 9133i only 5 26 Directed Call Pickup BLF Call Interception 480i 480i CT 9133i 5 32 BLF Subscription Period 480i 480i CT 9133i 5 35 Do Not Disturb DND 5 37 Bridged Line...

Страница 8: ...5 Update Caller ID During a Call 6 6 Boot Sequence Recovery Mode 6 7 Auto discovery Using mDNS 6 8 Single Call Restriction 480i CT only 6 9 Chapter 7 Encryption and the IP Phone About this chapter 7...

Страница 9: ...x A Configuration Parameters About this appendix A 1 Setting Parameters in Configuration Files A 4 Operational Basic and Advanced Parameters A 5 Network Settings A 5 Password Settings A 8 Aastra Web U...

Страница 10: ...2 Audio Transmit and Receive Gain Adjustment Settings A 85 Directed Call Pickup BLF Call Interception Settings A 88 BLF Subscription Period Settings A 89 Hard Key Parameters A 90 Softkey Programmable...

Страница 11: ...i Sample Configuration File D 36 Appendix E Sample BLF Softkey Settings About this appendix E 1 Sample BLF Softkey Settings E 2 Asterisk BLF E 2 BroadSoft BroadWorks BLF E 3 Appendix F Sample Multiple...

Страница 12: ...Release 1 4 1 Contents Directory Object Directory List Screen 480i only G 12 Status Message Object Idle Screen G 14 Execute Commands Object for executing XML commands G 17 HTTP Post G 19 XML Schema Fi...

Страница 13: ...udience This guide is for network administrators system administrators developers and partners who need to understand how to operate and maintain the IP phone on a SIP network It also provides some us...

Страница 14: ...the phone Model 480i 480i CT 9112i 9133i SIP IP Phone Administrator Guide explains how to set the phone up on the network as well as advanced configuration instructions for the SIP IP phone This guide...

Страница 15: ...guring the IP Phone Chapter 4 Operational information about the IP Phones Chapter 5 Advanced operational information about the IP Phones Chapter 6 Encryption information Chapter 7 Firmware upgrade inf...

Страница 16: ......

Страница 17: ...e Models and provides information about installing the IP phone firmware It also describes the firmware and configuration files that the IP phone models use for operation Topics This chapter covers th...

Страница 18: ...ol Protocol MGCP The 480i CT offers the base phone along with a cordless extension References For more information about the features and installation requirements see the SIP IP Phone Installation Gu...

Страница 19: ...er setup you may have the IP phone may download a firmware version automatically or you may need to download it manually Installation Considerations The following considerations must be made before co...

Страница 20: ...tion files The IP phone must be configured for a specific type of protocol to use TFTP is enabled by default You can configure the following protocols on the IP phone TFTP Trivial File Transfer Protoc...

Страница 21: ...ne is to have a configuration server The configuration server allows you to Store the firmware images that you need to download to your IP phone Stores configuration files for the IP phone Stores the...

Страница 22: ...e IP phone may download a firmware version and configuration files automatically or you may need to download it manually The firmware consists of a single file called phone model st The configuration...

Страница 23: ...hone software 2 Values downloaded from the configuration server 3 Values stored locally on the phone The last values to be applied to the phone configuration are the values that take effect For exampl...

Страница 24: ...files Step Action 1 If DHCP is disabled manually enter the configuration server s IP address For details on setting DHCP see Chapter 4 the section DHCP on page 4 4 2 Copy the firmware file phone mode...

Страница 25: ...uction This chapter describes the methods you can use to configure the IP phones Topics This chapter covers the following topics Note Features characteristics requirements and configuration that are s...

Страница 26: ...ys on page 5 9 You can also refer to your model specific IP Phone User Guide Options Key The Options key allows you to access the Options List of each phone model Accessible options in this list are f...

Страница 27: ...Xfer Conf Options Save Delete Directory Mute Swap ABC DEF GHI JKL MNO PQRS TUV WXYZ 1 4 3 6 2 5 7 9 8 0 9112i Options Key Xfer Conf L2 L3 L1 Options Save Delete Directory Mute ABC DEF GHI JKL MNO PQR...

Страница 28: ...tkey at any time to save the changes and exit the current option 6 Press the Cancel softkey press 3 or press y at any time to exit without saving changes Step Action 1 Press the key to enter the Optio...

Страница 29: ...the Aastra Web UI Use the following procedure to access the Aastra Web UI Step Action 1 Open your web browser and enter the phone s IP address or host name into the address field 2 At the prompt ente...

Страница 30: ...The following categories display in the side menu of the Aastra Web UI Status Operation Basic Settings Advanced Settings Status The Status section displays the network status and the MAC address of th...

Страница 31: ...s and load XML applications Handset Keys 480i CT only Allows you to configure up to 15 softkeys on the handset Directory Allows you to copy the Callers List and Directory List from your IP phone to yo...

Страница 32: ...IP settings and Real time Transport Protocol RTP settings that apply to all lines on the IP phone Lines 1 through 9 480i 480i CT and 9133i only Allows you to set SIP authentication settings SIP networ...

Страница 33: ...disable the Aastra Web UI To disable the Aastra Web UI Configuration Files Step Action 1 Using a text based editing application open the mac cfg file if you want to disable the Web UI on a single phon...

Страница 34: ......

Страница 35: ...values This chapter provides information about the Administrator options Topics This chapter covers the following topics Note Specific options are configurable only via the IP Phone UI and or Aastra...

Страница 36: ...About this chapter 3 2 41 001129 00 Rev 09 Release 1 4 1 IP Phone Administrator Guide Administrator Options Configuration Server Settings page 3 21 Firmware Update Features page 3 22 Topic Page...

Страница 37: ...and the default password is 22222 IP Phone UI Options The following are administrator options in the Options List on the IP phone UI Phone Status Factory Default Network SIP Settings Reference For in...

Страница 38: ...P Line Settings Configuration Server Firmware Update Troubleshooting Reference For information about all other user options see your model specific SIP IP Phone User Guide For procedures on configurin...

Страница 39: ...er this Administrator Guide refers to configuring parameters using the configuration files Configuration files Step Action 1 Using a text based editing application open the configuration file for the...

Страница 40: ...t the phone using the IP phone UI or the Aastra Web UI Phone Status via IP Phone UI In the IP phone UI the Phone Status options are available to the user and the administrator and do not require a pas...

Страница 41: ...splays the IP and MAC address of the phone These fields are read only Network Status 480i and 480i CT only Displays the network status of the Ethernet ports at the back of the phone You can also view...

Страница 42: ...for all of the settings in the aastra cfg mac cfg and local configuration Performing this option results in losing all user modified settings The Config Only option resets the settings on the local IP...

Страница 43: ...rently installed on the IP phone Information in this field includes Firmware Version Firmware Release Code Boot Version Release Date Time Factory Default Feature A user and administrator can restart t...

Страница 44: ...er you pick up the handset or press a key to make a call Digit Timeout Represents the time in seconds to configure the timeout between consecutive key presses Park Call users and admin The parking of...

Страница 45: ...as speedial keys Priority Alerting Enabling disabling priority alert by setting specific ring tones for types of calls Group External Internal Emergency Priority Directed Call Pickup Enabling disabli...

Страница 46: ...ay populate the following fields as read only IP Address Subnet Mask Gateway Broadcast Address Domain Name Servers DNS Trivial File Transfer Protocol TFTP Server and Timer Servers IP Address IP addres...

Страница 47: ...ice that enforces NAT Default is 0 Nortel NAT Traversal Enabled Enables or disables the phone to operate while connected to a network device that enforces NAT Valid values are 0 No or 1 Yes Default is...

Страница 48: ...under Network Settings Reference For more information about VLAN see Chapter 4 the section Virtual LAN optional on page 4 22 SIP Settings The following paragraphs describe the SIP parameters you can c...

Страница 49: ...haracters Configurable on a global and per line basis Authentication Name Authorization name used in the username field of the Authorization header field of the SIP REGISTER request Valid values are u...

Страница 50: ...es Default is 0 Configurable on a global and per line basis Registrar Server Registrar IP in the configuration files IP address of the SIP registrar Up to 64 alphanumeric characters Enables or disable...

Страница 51: ...uses to send periodic re INVITE requests to keep a session alive The proxy uses these re INVITE requests to maintain the status of the connected sessions See RFC4028 for details Default is 0 Timer 1...

Страница 52: ...via IP phone UI Enables or disables basic codecs Enabling this parameter allows the IP phone to use the basic Codecs when sending receiving RTP packets Valid values are 0 disabled and 1 enabled Defau...

Страница 53: ...r can configure multiple lines on the IP phone with the same configuration global or a different configuration per line The following table provides the number of lines available for each IP phone mod...

Страница 54: ...i XML flash park pickup empty 480i 480i CT References For more information about configuring lines on the IP phone see Appendix A the section SIP Basic Per Line Settings on page A 43 and DTMF Per Line...

Страница 55: ...FTP server Set this option if FTP is the download protocol selected If you enter a network host name DNS must also be set HTTP Server IP address of the HTTP server You can also assign an HTTP path to...

Страница 56: ...col configured on the IP phone to download configuration files and firmware You can download the firmware stored on the configuration server in one of three ways Manual firmware update using the Aastr...

Страница 57: ...pplicable Topics This chapter covers the following topics Topic Page Overview page 4 3 Basic Network Settings page 4 4 DHCP page 4 4 Configuring Network Settings Manually page 4 7 Configuration Server...

Страница 58: ...1129 00 Rev 09 Release 1 4 1 IP Phone Administrator Guide Configuring the IP Phones Network Time Servers page 4 32 Session Initiation Protocol SIP Settings page 4 38 Real time Transport Protocol RTP S...

Страница 59: ...assword To configure the phone using the Aastra Web UI you must enter an administrator user name and password References For configuring the IP phone at the Asterisk IP PBX see Appendix C Configuring...

Страница 60: ...S Broadcast Address Network Time Protocol Server IP Address TFTP Server Name The network administrator chooses which of these parameters if any are supplied to the IP phone by the DHCP server The admi...

Страница 61: ...in the configuration files see Appendix A the section Network Settings on page A 5 IP Phone UI Step Action 1 For 9112i 9133i Press Ion the phone to enter the Options List For 480i 480i CT Press on th...

Страница 62: ...IP Phone Administrator Guide Configuring the IP Phones Aastra Web UI Step Action 1 Click on Advanced Settings Network Basic Network Settings 2 Enable the DHCP field by checking the check box Disable t...

Страница 63: ...Aastra Web UI Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Network Settings on page A 5 IP Phone UI Step Action 1 For 9112i 9133i Press...

Страница 64: ...For 9112i 9133i Press Set to save the changes For 480i 480i CT Press Done to save the changes The IP phone is manually configured You can now continue configuring the IP phone if required using the IP...

Страница 65: ...he Subnet Mask field 4 Enter a gateway address in the Gateway field 5 Enter a Primary DNS in the Primary DNS field and or a secondary DNS in the Secondary DNS field 6 Click to save your settings The I...

Страница 66: ...ra Web UI Configuring the Configuration Server Protocol Use the following procedure to configure the configuration server protocol Note For DHCP to automatically populate the IP address or domain name...

Страница 67: ...e HTTP The IP phone uses the protocol you select to download new firmware and configuration files from the configuration server 5 For 9112i 9133i Press Set to save the changes For 480i 480i CT Press D...

Страница 68: ...enabled you must also enter an IP address or qualified domain name for the alternate TFTP server FTP Select FTP Server Enter the IP address of the FTP server Press Done Optional You can enter a usern...

Страница 69: ...ve the changes For 480i 480i CT Press Done to save the changes 9 Press Done to finish configuring the configuration server protocol for the IP phone Note The session prompts you to restart the IP phon...

Страница 70: ...Server field Optional You can also configure an alternate TFTP server if required If Use Alternate TFTP is enabled you must also enter an IP address or qualified domain name for the alternate server...

Страница 71: ...using the Aastra Web UI or the configuration files Network Address Translation NAT The protocols used by all IP phones do not interoperate completely with Network Address Translation NAT For the Aast...

Страница 72: ...gistrars The phone at IP address 10 10 10 30 is configured to register with the proxy at 63 251 195 30 Because this proxy registrar is not a Nortel proxy and has no SBC or ALG functionality the config...

Страница 73: ...active A SIP Nortel NAT timer is the interval in seconds default is 60 that the phone sends SIP ping requests to the Nortel proxy Configuring Nortel NAT optional You can configure Nortel NAT using the...

Страница 74: ...et Yes enable or No disable for NAT on a Nortel network For 480i 480i CT Press Change to set Yes enable or No disable for NAT on a Nortel network 7 For 9112i 9133i Press Set to save the changes For 48...

Страница 75: ...ter a time in seconds in the Nortel NAT timer field Valid values are 0 to 2147483647 Default is 60 4 Click to save your settings Note The session prompts you to restart the IP phone to apply the confi...

Страница 76: ...NAT Settings 5 Select NAT IP 6 Enter a public IP address of your NAT device in dotted decimal format 7 Press Done to save the NAT setting 8 Select NAT Port 9 Enter the public SIP signalling port numbe...

Страница 77: ...Web UI Step Action 1 Click on Advanced Settings Network Advanced Network Settings 2 Enter a NAT IP address in the NAT IP field 3 Enter a NAT port in the NAT Port field 4 Click to save your settings N...

Страница 78: ...Ethernet port By configuring specific VLAN parameters the IP phones have the capability of adding and removing tags and processing the ID and priority information contained within the tag VLAN on the...

Страница 79: ...fferent levels of network performance Port 0 is the Ethernet connected to the network Port 1 is the Ethernet used for passthrough to a PC port 1 is not available on 9112i Differentiated Service DiffSe...

Страница 80: ...ts in corresponding default VLAN priorities of 3 for SIP 4 for RTP and 4 for RTCP based on the settings in the table DSCP Range VLAN Priority on page 4 25 You can change the default parameters by modi...

Страница 81: ...he IP phone DSCP Range VLAN Priority 0 7 0 8 15 1 16 23 2 24 31 3 32 39 4 40 47 5 48 55 6 56 63 7 Protocol Name Default DSCP Values in the ToS Field rtp 32 rtcp 32 sip 24 Note ToS DSCP is enabled by d...

Страница 82: ...RTCP and enter a value from 0 to 63 Note If you change the ToS DSCP setting for a Protocol and VLAN is enabled you will need to map the applicable priority to the Protocol setting as shown in the tab...

Страница 83: ...value from 0 to 63 Note If you change the ToS DSCP setting for a Protocol and VLAN is enabled you will need to map the applicable priority to the Protocol setting as shown in the table DSCP Range VLAN...

Страница 84: ...es see Appendix A the section Virtual Local Area Network VLAN Settings on page A 18 IP Phone UI Step Action 1 For 9112i 9133i Press Ion the phone to enter the Options List For 480i 480i CT Press on th...

Страница 85: ...save the changes 17 Press Done again to return to the VLAN Settings menu To set VLAN ID and priority for Port 1 passthrough port 18 Select Passthrough 19 Select VLAN ID and enter a value from 1 to 409...

Страница 86: ...e check box 3 With VLAN enabled select the priority 0 to 7 for non IP packets in the Priority Non IP Packet field To set VLAN ID and priority for Port 0 4 For Port 0 enter a VLAN ID value from 1 to 40...

Страница 87: ...lease 1 4 1 4 31 Configuring the IP Phones Configuring the IP Phones 8 Click to save your changes Note The session prompts you to restart the IP phone to apply the configuration settings 9 Select Oper...

Страница 88: ...ing NTP Servers optional Use the following procedure to enable disable and configure the NTP servers using the configuration files Use the following procedure to enable disable the NTP server using th...

Страница 89: ...or 9112i 9133i Press Change to enable the Time Server For 480i 480i CT Press Enable to enable the Time Server 5 For 9112i 9133i Press Set to save the change For 480i 480i CT Press Done to save the cha...

Страница 90: ...IP phones 3 Enter an IP address or qualified domain name in the Time Server 1 Time Server 2 and or Time Server 3 field s to specify the location of the NTP time server Note To enable disable time serv...

Страница 91: ...hone 5 For 9112i 9133i Press to toggle the am pm option and then press Set For 480i 480i CT Press Done to save the time you entered 6 Select Time Format Valid values are 12hr and 24hr Note The default...

Страница 92: ...YY MMM DD Note The default Date Format is WWW MMM DD Day of Week Month Day 14 For 9112i 9133i Press Set to save the Date Format For 480i 480i CT Press Done save the Date Format Set Time Zone 15 Select...

Страница 93: ...ht Savings 20 Select a Daylight Savings time from the list of options Valid values are OFF 30 min summertime 1 hr summertime automatic Note The default for Daylight Savings is Automatic 21 For 9112i 9...

Страница 94: ...line SIP settings on the IP phone The IP phone UI configures global SIP settings only The following tables identify the SIP global and per line authentication and network parameters on the IP phones...

Страница 95: ...ame sip lineN user name sip lineN display name sip lineN auth name sip lineN password sip lineN bla number sip lineN mode sip lineN vmail Screen Name Phone Number Caller ID Authentication Name Passwor...

Страница 96: ...e3 proxy port 0 Line3 specifies per line values for proxy IP address and proxy port so the phone uses those parameter values for SIP calls made on that line However because those parameters are part o...

Страница 97: ...utgoing calls and the previously mentioned subscriptions behave the same as registrations where the primary proxy is tried before the backup You can configure the backup SIP proxy on a global or per l...

Страница 98: ...n configure SIP settings using the configuration files the IP Phone UI or the Aastra Web UI Note To configure the SIP settings per line use the configuration files or the Aastra Web UI The 9112i has o...

Страница 99: ...he register request is not sent the No Service message does not display and the message waiting indicator MWI does not come on 6 Select Registrar Port and enter a port number for accessing the SIP reg...

Страница 100: ...k Settings 4 44 41 001129 00 Rev 09 Release 1 4 1 IP Phone Administrator Guide Configuring the IP Phones Aastra Web UI Step Action 1 For global configuration click on Advanced Settings Global SIP Basi...

Страница 101: ...f the IP phone 4 In the Caller ID field enter the phone number of the IP phone 5 In the Authentication Name field enter the name used in the username field of the Authorization header of the SIP REGIS...

Страница 102: ...sages to be sent to the outbound proxy server 15 In the Registrar Server field enter an IP address or fully qualified host name for the SIP registrar server A global value of 0 0 0 0 disables registra...

Страница 103: ...nd line see Chapter 6 sip session timer sip T1 timer sip T2 timer sip transaction timer sip transport protocol sip registration retry timer sip registration timeout retry timer sip registration renewa...

Страница 104: ...ge Waiting Indicator MWI LED or display icon tells the user there is a message on the IP Phone 3 If you enable the Explicit MWI Subscription field then in the Explicit MWI Subscription Period field en...

Страница 105: ...rt Protocol field select a transport protocol to use when sending SIP Real time Transport Protocol RTP packets Valid values are User Datagram Protocol UDP Transmission Control Protocol TCP or both 8 I...

Страница 106: ...ir of ports for each media stream On the Aastra IP phone the initial port used as the starting point for RTP RTCP port allocation can be configured using RTP Port Base The default RTP base port on the...

Страница 107: ...following table lists the default settings for bit rate algorithm packetization time and silence suppression for each Codec based on a minimum packet size Default Codec Settings You can enable the IP...

Страница 108: ...ansfer of the the RTP stream You enter the ptime values for the customized Codec list in milliseconds See table below Silsupp is used to enable or disable silence suppression Voice Activity Detection...

Страница 109: ...the DTMF method that the phone uses to send DTMF digits from the IP phone via INFO messages You can set the DTMF method as Real Time Transport Protocol RTP SIP info or both You can configure the DTMF...

Страница 110: ...ion files see Appendix A the sections RTP Codec DTMF Global Settings on page A 58 DTMF Per Line Settings on page A 60 Silence Suppression Settings on page A 61 IP Phone UI Step Action 1 For 9112i 9133...

Страница 111: ...lt is 3000 3 Enable the Basic Codecs G 711 u Law G 711 a Law G 729 field by checking the check box Disable this field by unchecking the box Enabling this parameter allows the IP phone to use the basic...

Страница 112: ...TMF Method list box Valid values are RTP SIP Info Both Note You can also configure the DTMF Method on a per line basis at Advanced Settings Line N 1 9 7 Silence suppression is enabled by default If re...

Страница 113: ...chapter covers the following topics Topic Page Operational Features page 5 3 User Passwords page 5 6 Administrator Passwords page 5 8 Hard Keys page 5 9 Softkeys Programmable Keys page 5 12 Suppressin...

Страница 114: ...74 Directory List page 5 76 Voicemail 480i 480i CT only page 5 84 XML Customized Services page 5 87 SIP Local Dial Plan page 5 107 Incoming Outgoing Intercom with Auto Answer Intercom applicable to 4...

Страница 115: ...pression of DTMF playback when a softkey or programmable key is pressed to dial a number Busy Lamp Field BLF 480i 480i CT 9133i only Softkey setting that allows extensions to be monitored for state ch...

Страница 116: ...applications SIP Local Dial Plan Allows the IP phone to use a specific dial plan and dial plan terminator settings Also allows you to set an idle display name Incoming Outgoing Intercom with Auto Answ...

Страница 117: ...u to enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone Language Allows you to set the language to display on the IP phone UI F...

Страница 118: ...res to change the user password Procedures Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Password Settings on page A 8 IP Phone UI 1 Pre...

Страница 119: ...erational Features Aastra Web UI 1 Click on Operation User Password 2 In the Current Password field enter the current user password 3 In the New Password field enter the new user password 4 In the Con...

Страница 120: ...Options key not password protected or 1 true Options key password protected If this parameter is set to 1 a user has to enter a password at the IP phone UI If the password is entered correctly the us...

Страница 121: ...following parameters in the configuration files redial disabled conference disabled call transfer disabled Valid values for this parameter are 0 enabled and 1 disabled If this parameter is set to 1 t...

Страница 122: ...dialed out from the phone You can Press the REDIAL button twice to redial the last number dialed Press the REDIAL button once scroll the list of numbers then press the REDIAL button again to dial the...

Страница 123: ...er in the Map Redial Key To field that the IP phone will use to speedial when the Redial key is pressed 3 Enter a number in the Map Conf Key To field that the IP phone will use to speedial when the Co...

Страница 124: ...oftkey For more information on BLF see the sectionn Bridged Line Appearance BLA 480i 480i CT 9133i only on page 5 39 BLF List 480i 480i CT 9133i Indicates softkey is configured for BLF list use A user...

Страница 125: ...n pickup see the section Park Calls Pick Up Parked Calls on page 5 45 lcr Indicates the softkey is set to be used as a last call return key For more information on lcr see the section Last Call Return...

Страница 126: ...te the softkeyN state parameter with a specific softkey In the following example the softkeyN states parameter is associated with softkey 12 softkey12 type speeddial softkey12 label voicemail softkey1...

Страница 127: ...ne UI Softkeys and programmable keys are configurable using the Aastra Web UI or the configuration files Note The empty key type allows a softkey to be removed quickly by deleting the softkey informat...

Страница 128: ...atures The following table provides the number of softkeys and programmable keys you can configure and the number of lines available for each type of phone IP Phone Model Softkeys Available Programmab...

Страница 129: ...able Keys Use the following procedures to configure the softkeys and programmable keys on the IP phone Configuration Files For specific parameters you can set in the configuration files see Appendix A...

Страница 130: ...ion Programmable Keys 9112i Screen Note Only two programmable keys are available on the 9112i 9133i Screen 2 In the Type field select the type of softkey or programmable key you want to configure Refe...

Страница 131: ...1 5 For the 480i 480i CT and 9133i in the Line field select the line for which you want to associate the softkey or programmable key 6 For the 480i 480i CT all operational states are enabled by defau...

Страница 132: ...s line one Handset Key 1 Line 2 Line 2 key Selects line two Handset Key 2 Line 3 Line 3 key Selects line three Handset Key 3 Line 4 Line 4 key Selects line four Handset Key 4 Icom Intercom key Enter h...

Страница 133: ...s the y key to go back on hook Duplicate functions can exist in the feature key as there is no filtering or duplicate checking done on the handset or the base If no line keys are programmed for the fe...

Страница 134: ...following procedure to program the feature keys on your 480i CT Base Station and all paired handsets Aastra Web UI 1 Open your web browser and enter the phone s IP address or host name into the addres...

Страница 135: ...n for that handset key from the Key Function field 6 Click to save the function you selected to the handset key The key programming information is sent to the 480i Base Station and to all the cordless...

Страница 136: ...digit as dialed in the LCD window When the suppression of DTMF playback is enabled the IP phone dials the stored number and displays the entire number immediately in the LCD window allowing the call...

Страница 137: ...ferences General 2 Enable the Suppress DTMF Playback field by checking the check box Disable this field by unchecking the box Default is disabled 3 Click to save your settings You must restart your IP...

Страница 138: ...or on the Supervisor s phone shows that the worker s phone is in use and busy BLF Setting For use with Asterisk On the 480i and 480i CT the busy and idle indicators show on the IP phone screen display...

Страница 139: ...ctive call then a small telephone icon is shown with the handset off hook On the 9133i phone the LED lights next to each BLF programmable key illuminate steady to indicate the monitored line is off ho...

Страница 140: ...each subscriber if it is not defined already For example 9995551212 Subscribecontext sip BroadSoft BLF Configuration You can enable the BLF feature on BroadSoft BroadWorks Rel 13 or higher through the...

Страница 141: ...procedures to configure BLF and BLF List on the IP phone Configuration Files To set BLF or BLF List in the configuration files see Appendix A the section Softkey Programmable Key Parameters on page A...

Страница 142: ...field enter the name of the person who s extension you are monitoring Asterisk only Note If BLF List type is selected no label value is required The BroadWorks BLF List name is configured in the BLF...

Страница 143: ...of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user For example my480i blf list as broadworks com Note The value of the BLF List URI parameter must match...

Страница 144: ...g and idle If the monitored extension is in the ringing state with an incoming call and Directed call pickup is enabled pressing the BLF key can pick up the incoming call on the monitored extension Yo...

Страница 145: ...one Configuration Files To enable disable Directed Call Pickup on the IP phone 480i 480i CT 9133i using the configuration files see Appendix A the section Directed Call Pickup BLF Call Interception Se...

Страница 146: ...sabled The IP phone plays a short call waiting tone when there is an incoming call on the BLF monitored extension If the Play a Ring Splash parameter is enabled and the host tone is idle the tone play...

Страница 147: ...seconds 2 minutes The default is 3600 1 hour Setting this parameter to a value lower than 3600 allows the configured BLF feature to become active more quickly after a software firmware upgrade or aft...

Страница 148: ...nced Settings Global SIP Advanced SIP Settings 2 Enter a value in seconds from 120 2 min to 3600 1 hour in the BLF Subscription Period field 3 Click to save your changes You must restart your IP phone...

Страница 149: ...DND ON and OFF If the phone shares a line with other phones only the phone that has DND configured is affected The second line on the screen of the IP phone shows when DND is configured When a call co...

Страница 150: ...eys 2 Select a hard key to configure 3 In the Type field select do not disturb Note You do not need to set the Value for DND DND is applied to the hard key only 4 Click to save your changes You must r...

Страница 151: ...outgoing call on the BLA DA All phones reflect the usage of the BLA DA If the call is put on hold any one from the group can pick up the held call As a multiple BLA group On one single phone multiple...

Страница 152: ...bal or per line basis using the configuration files or the Aastra Web UI Global BLA You configure BLA on a global basis in the configuration files using the following parameters sip mode sip user name...

Страница 153: ...Line Mode Phone Number BLA Number Sylantro servers and ININ servers require specific configuration methods for per line configurations For Sylantro Server When configuring the BLA feature on a per in...

Страница 154: ...ine1 bla number 1010 for phone 2 with appearance of phone 3 sip line1 mode 3 sip line1 user name 10102 sip line1 bla number 1010 for phone 3 sip line1 mode 3 sip line1 user name 1010 sip line1 bla num...

Страница 155: ...Features 41 001129 00 Rev 09 Release 1 4 1 5 43 Operational Features Operational Features Aastra Web UI 1 For global configuration of BLA Click on Advanced Settings Global SIP Basic SIP Authenticatio...

Страница 156: ...phone 3 For global configuration of BLA In the BLA Number field enter the Bridge Line Appearance BLA number to be shared across all IP phones For per line configuration of BLA In the BLA Number field...

Страница 157: ...t is on hold locally only The line 1 call cannot be shared with the BLA group Park Calls Pick Up Parked Calls The IP phones including the 480i CT handset have a park and pickup call feature that allow...

Страница 158: ...g When a call comes in and you pickup the handset the default label of Park displays on the Phone UI After pressing the Park softkey to park the call the default label of Pickup displays on the phone...

Страница 159: ...u configure either the static or the programmable configuration but not both Aastra Web UI 1 Click on Basic Settings Preferences General 2 Enter a server value in the Park Call field to which incoming...

Страница 160: ...rogrammable key as Park or Pickup and then specify a value specify a line to use 9133i only On 480i 480i CT On the IP phone UI the Park Pickup feature displays the following When a call comes in and y...

Страница 161: ...ble key followed by the applicable value to pickup the call You can configure a Park and Pickup programmable configuration using the configuration files or the Aastra Web UI Notes 1 On the 480i CT the...

Страница 162: ...tkeyN label parkCall softkeyN value asterisk 700 softkeyN line 1 softkeyN states connected softkeyN type pickup softkeyN label pickupCall softkeyN value asterisk 700 softkeyN line 1 softkeyN states id...

Страница 163: ...gkeyN type pickup prgkeyN value broadworks 88 prgkeyN line 1 ININ PBX prgkeyN type park prgkeyN value inin callpark prgkeyN line 1 prgkeyN type pickup prgkeyN value inin pickup prgkeyN line 1 Server P...

Страница 164: ...on more than one line on the base unit the 480i handset uses the first programmable configuration For example if line 1 and line 6 are configured for park the 480i CT handset uses the configuration se...

Страница 165: ...Value field enter the approriate value based on the server in your network Note For values to enter in this field see the table Park Pickup Call Server Configuration Values on page 5 46 6 In the Line...

Страница 166: ...for which to apply the Pickup configuration 13 The pickup softkey has a default state of Idle and Outgoing Leave these states enabled or to disable uncheck the check boxes 14 Click to save your chang...

Страница 167: ...Function field select Pickup 6 Click to save your changes You must restart your IP phone for the changes to take affect 7 Click on Operation Reset 8 In the Restart Phone field click to restart the IP...

Страница 168: ...Park configuration 6 Pick a hard key to configure for Picking up a call 7 In the Type field select Pickup 8 In the Value field enter the approriate value based on the server in your network Note For v...

Страница 169: ...occurs The parked call party will get music on hold 3 If the call fails you can pick up the call using the next procedure and press the Park softkey again to retry step 2 Picking up a Parked Call 4 P...

Страница 170: ...hangup you can press the key configured for lcr and the phone dials the last call you received When you configure an lcr softkey the label LCR displays next to that softkey on the IP phone When the Sy...

Страница 171: ...elect lcr 4 In the Line field select a line for which to apply the last call return configuration 5 The lcr softkey has a default state of Idle Connected Incoming Outgoing Leave these states enabled o...

Страница 172: ...lick on Operation Handset Keys 2 Pick a handset key to configure for Last Call Return 3 In the Key Function field select lcr 4 Click to save your changes You must restart your IP phone for the changes...

Страница 173: ...Operation Programmable Keys 9112i Screen 9133i Screen 2 Pick a hard key to configure for Last Call Return 3 In the Type field select lcr 4 For the 9133i In the Line field select a line for which to a...

Страница 174: ...ures 5 62 41 001129 00 Rev 09 Release 1 4 1 IP Phone Administrator Guide Operational Features 6 Click on Operation Reset 7 In the Restart Phone field click to restart the IP phone and apply the change...

Страница 175: ...gure call forwarding on all phones global settings or on specific lines local settings of a single phone For call forwarding you can set the following Call forward mode Destination number Number of ri...

Страница 176: ...es for this parameter are 0 disabled and 1 enabled If this parameter is set to 0 a user and administrator can configure Call Fowarding via the Aastra Web UI and the IP Phone UI using the Call Foward o...

Страница 177: ...per line settings on the 480i 480i CT 9133i You set global settings for the 9112i only Configuring Call Forwarding Use the following procedure to configure phone wide call forwarding IP Phone UI Step...

Страница 178: ...field enter the mode that you want to set on your phones Valid modes are Off All Busy No Answer Busy No Answer 5 In the No Rings field enter the number of rings you want the phone to ring before the c...

Страница 179: ...Operational Features 41 001129 00 Rev 09 Release 1 4 1 5 67 Operational Features Operational Features Aastra Web UI 1 Click on Basic Settings Call Forward 480i 480i CT 9133i Screens 9112i Screen...

Страница 180: ...In the Number of Rings field enter the number of rings you want your phone to ring before the call is forwarded Valid values are 1 to 9 Note Number of Rings field applies to No Answer and Busy No Answ...

Страница 181: ...destination number for which you want your calls on this line to be call forwarded 9 In the Number of Rings field select the number of rings you want this line to ring before the call is forwarded Val...

Страница 182: ...y is ignored when pressed When enabled you can view scroll and delete line items in the Callers List from the IP phone UI You can also directly dial from a displayed line item in the Callers List You...

Страница 183: ...pressed by the user Use the following procedures to enable disable the Callers List on the IP phones Using the Callers List Use the following procedure to access and use the Callers List Configuration...

Страница 184: ...b on the phone to enter the Callers List 2 Use the r and s to scroll through the line items in the Callers List To the left of a line item a b icon displays with the handset ON or OFF the receiver The...

Страница 185: ...he Callers List using the Aastra Web UI Aastra Web UI 1 Click on Operation Directory 2 In the Callers List field click on A File Download message displays 3 Click 4 Enter the location on your computer...

Страница 186: ...t The user can access the Callers List and clear the call from the list Once the user accesses the Callers List the number New Calls on the idle screen is cleared Enabling Disabling Missed Calls Indic...

Страница 187: ...in the Callers List to find the line items that have the b icon with the receiver ON These are the missed calls to the phone 4 To clear a line item from the Callers List select the line item you want...

Страница 188: ...nfiguration files When disabled the Directory List does not display on the IP phone UI and the Directory List key is ignored when pressed On the 480i and 480i CT the Directory option is also removed f...

Страница 189: ...parameter in the configuration files directory disabled Valid values for this parameter are 0 enabled and 1 disabled If this parameter is set to 0 the Directory List can be accessed by all users If th...

Страница 190: ...mode attribute public or private is not present the entry is assigned to Private The following directory entries are considered valid our company s directory updated 1 jan 2012 mode private by default...

Страница 191: ...that are not already in the phone s NVRAM are added to the NVRAM and flagged as being owned by the server Likewise any entries in the NVRAM that are owned by the server but are no longer in one of the...

Страница 192: ...ion press the r or the s Scroll keys 6 To add a new entry to the list press the Add New softkey at the Directory List header screen and perform step 7 or Press the Add New softkey at a line item and p...

Страница 193: ...e and press the 3 Delete key 4 To cancel a delete function press the r or the s Scroll keys 5 To add a new entry to the list press the 3 Save key at the Directory header screen and perform step 6 or P...

Страница 194: ...lowing procedure to configure the download Downloading from the IP Phone to the Server You can use the Aastra Web UI to download the Directory List from the IP phone to the configuration server Note Y...

Страница 195: ...ownload Aastra Web UI 1 Click on Operation Directory 2 In the Directory List field click on A File Download message displays 3 Click 4 Enter the location on your computer where you want to download th...

Страница 196: ...e limit Registered account numbers URIs that exceed the length of the screen either with or without the voicemail icon and the message count are truncated with an ellipse character at the end of the n...

Страница 197: ...sip line1 vmail 97 sip line2 vmail 95 Use the following procedure to configure voicemail using the configuration files Note In the above example the user would dial 97 to access the voicemail account...

Страница 198: ...the Services menu select Voicemail 3 Use the r and s to scroll through the line items in the Voicemail List 4 When you have selected a line item press the d f handsfree key 4 Scroll Right key or pres...

Страница 199: ...e IP Phones The XML application for the IP phones allows users to create custom services they can use via the phone s keyboard and display These services include things like weather and traffic report...

Страница 200: ...indication to the phone to sound a beep when it receives an AastraIPPhoneStatus object If you disable the beep or no AastraIPPhoneStatus object appears in the status message then the default behavior...

Страница 201: ...tatus messages xml status scroll delay via the configuration files Status Scroll Delay seconds via the Aastra Web UI Changes apply to the phone immediately XML Object Requests from IP Phone Users can...

Страница 202: ...es so by checking the IP address or host name of the requesting host against a list of trusted hosts or domain names configured via the Aastra Web UI parameter called XML Push Server List or the confi...

Страница 203: ...ttp 172 16 96 63 aastra internet php xml application title Aastra Telecom xml application post list 10 50 10 53 dhcp10 53 ana aastra com Configuring for XML on the IP Phone After creating an XML appli...

Страница 204: ...mple XML 5 In the Value field enter the IP address or qualified domain name of the XML application 6 In the XML Application URI field enter the HTTP server path or qualified domain name of the XML app...

Страница 205: ...Push Server List Approved IP Addresses field enter the host IP address and or domain name server You can enter multiple IP address and or domain name servers separated by commas In the example in Step...

Страница 206: ...1 4 1 IP Phone Administrator Guide Operational Features Aastra Web UI For the 9112i 9133i 1 Click on Operation Programmable Keys 9112i Screen 9133i Screen 2 For the 9112i select a key from keys 1 thro...

Страница 207: ...is pushed to the phone via an HTTP POST a host IP address or domain name server is required 6 Click on Advanced Settings Configuration Server 7 In the XML Push Server List Approved IP Addresses field...

Страница 208: ...Restart Phone field click to restart the IP phone and push the HTTP Server List Note No posting is performed if a session times out IP Phone UI Step Action For the 480i 480i CT 1 Press x on the phone...

Страница 209: ...ing call Outgoing call Offhook Onhook IP Phone UI Step Action For the 9112i 9133i 1 Press the programmable key configured on the phone for XML A Custom Features screen displays 2 Use the r and s to sc...

Страница 210: ...e of the appropriate variable After all of the variables are bound the phone executes a GET on the URI The Action URI binds all variables and is not dependant on the state of the phone For example if...

Страница 211: ...Web UI Configuring XML Action URIs Use the following procedures to configure XML Action URIs using the configuration files or the Aastra Web UI Note If the phone can t find the Action URI you specify...

Страница 212: ...ter pecifies the URI for which the phone executes a GET on when a startup event occurs 3 Enter an XML URI for a successful registration in the Successful Registration field For example http 10 50 10 1...

Страница 213: ...For example http 10 50 10 140 outgoing php number REMOTENUMBER This parameter pecifies the URI for which the phone executes a GET on when an outgoing call event occurs Note For an outgoing call event...

Страница 214: ...variables SIPUSERNAME SIPAUTHNAME PROXYURL REMOTENUMBER DISPLAYNAME INCOMINGNAME When the softkey is pressed if the phone finds a URI configured with variables in the form VARIABLENAME they are replac...

Страница 215: ...ures to configure XML Softkey URIs using the configuration files or the Aastra Web UI Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Soft...

Страница 216: ...hone for the XML softkey For example aastra 5 In the Value field enter the URI that the phone performs a GET on when the key is pressed For example http 10 50 10 140 script pl name SIPUSERNAME Note Yo...

Страница 217: ...perational Features 41 001129 00 Rev 09 Release 1 4 1 5 105 Operational Features Operational Features Aastra Web UI For the 9112i 9133i 1 Click on Operation Programmable Keys 9112i Screen 9133i Screen...

Страница 218: ...label that displays on the IP phone for the XML softkey For example aastra Note The Label field does not apply to the 9112i 5 In the Value field enter the URI that the phone performs a GET on when the...

Страница 219: ...PBXs support variable length dial plans that use 3 to 11 digits Dial plans must comply with the telephone networks to which they connect Only totally private voice networks that are not linked to the...

Страница 220: ...the outgoing number When a match is found the prepended digits are added to the beginning of the dial string and the call is dialed You can enable this feature by adding a prepend digit s to the end o...

Страница 221: ...of the dialed number before the number is forwarded as 915551212 SIP Dial Plan Terminator The IP phone allows the configuration of a dial plan terminator When you configure the IP phone to use a dial...

Страница 222: ...tings on page A 32 Aastra Web UI 1 Click on Basic Settings Preferences 2 In the Local Dial Plan field enter a valid local dial plan up to 127 alphanumeric characters for the IP phone Default is X XX E...

Страница 223: ...ve you can also configure names that are displayed on the idle screen rather than the user name and phone number respectively a In the Idle Display Name 1 field enter a name that displays on the IP ph...

Страница 224: ...ing line 9 A phone side Intercom call indicates the phone is responsible for telling the recipient that an intercom call is being placed while a server side intercom call means the SIP server is respo...

Страница 225: ...procedures to configure Intercom calls and auto answer on the IP phone Note An administrator can configure the incoming and outgoing Intercom feature A user can configure the incoming Intercom featur...

Страница 226: ...or Server Side is selected select a line from the Line list box for which you want the IP phone to use as its configuration on the Intercom call Note The IP phone uses the configuration from the line...

Страница 227: ...Answer field is enabled by default The automatic answering feature is turned on for the IP phone for answering Intercom calls To disable this field uncheck the box Note If the Auto Answer field is not...

Страница 228: ...x gain audio mode The default setting for these parameters is 0 zero The following table describes each parameter Note Aastra Telecom recommends you leave the default of 0 zero as the settings for the...

Страница 229: ...e switched between the two modes by pressing the d fkey When on speaker you can return to using the handset by placing the handset on the cradle and picking it up again 1 Headset Calls can be made or...

Страница 230: ...set on the IP phones You can enable disable these ring tones on a global basis or on a per line basis The following table identifies the valid settings and default values for eac h type of configurati...

Страница 231: ...eatures 41 001129 00 Rev 09 Release 1 4 1 5 119 Operational Features Operational Features Aastra Web UI Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Per Line Global Tone 1 Tone 2 Global Tone 1 Per...

Страница 232: ...configure on the IP phones are US Default also usedin Canada United Kingdom Italy Germany France Europe generic tones Australia When you configure the country s tone set the country specific tone is h...

Страница 233: ...figuration files for ring tones see Appendix A the section Ring Tone and Tone Set Global Settings on page A 72 or Ring Tone Per Line Settings on page A 73 IP Phone UI Step Action For global configurat...

Страница 234: ...y UK and US Default is US For 9112i 9133i Press Set For 480i 480i CT Press Done The ring tone and tone set you select is immediately applied to the IP phone Aastra Web UI 1 Click on Basic Settings Pre...

Страница 235: ...tion select a line for which you want to set ring tone 5 Select a value from the LineN field Note See the Ring Tone Settings Table on page 5 118 for valid values 6 Click to save your changes You must...

Страница 236: ...inspects the INVITE request in the IP packet for an Alert Info header If it contains an Alert Info header the firmware strips out the URL and keyword parameter and maps it to the appropriate Bellcore...

Страница 237: ...equencies and cadences Ring cadence is the ringing pattern heard by the called party before they pick up the call On the IP phones if you enable priority alerting when using an Asterisk or Broadworks...

Страница 238: ...one to be used for the following configurable criteria Ring Tone Pattern Sylantro Servers Call criteria Bellcore tones for each call criteria alert acd auto call distribution alert community 1 alert c...

Страница 239: ...ng 630 315 630 3475 800 400 800 4000 1025 525 1025 4400 Bellcore dr3 3 Ringing Silent Ringing Silent Ringing Silent Short Short Long 315 145 315 145 630 2975 400 200 400 200 800 4000 525 525 525 525 1...

Страница 240: ...lcore tones indicated in the table Ring Tone Pattern Asterisk Broadworks Servers on page 125 For Sylantro servers call waiting tones are specified by the Bellcore tones you configure in the Aastra Web...

Страница 241: ...phones Configuration Files For specific parameters you can set in the configuration files for priority alerting see Appendix A the section Priority Alert Settings on page A 75 Aastra Web UI 1 Click o...

Страница 242: ...for each of the following fields Group Internal External Emergency Priority auto call distribution community 1 community 2 community 3 community 4 4 Click to save your changes You must restart your I...

Страница 243: ...Aastra Web UI Configuring Stuttered Dial Tone Use the folllowing procedures to configure stuttered dial tone on the IP phones Configuration Files For specific parameters you can set in the configurat...

Страница 244: ...ase 1 4 1 IP Phone Administrator Guide Operational Features 3 Click to save your changes You must restart your IP phone for the changes to take affect 4 Click on Operation Reset 5 In the Restart Phone...

Страница 245: ...es and the Aastra Web UI Configuring Call Waiting Tone Use the folllowing procedures to configure a call waiting tone on the IP phones Configuration Files For specific parameters you can set in the co...

Страница 246: ...ase 1 4 1 IP Phone Administrator Guide Operational Features 3 Click to save your changes You must restart your IP phone for the changes to take affect 4 Click on Operation Reset 5 In the Restart Phone...

Страница 247: ...nclude English French Spanish German and Italian Valid languages for the 480i CT include English French and Spanish Default language for all model phones is English Configuring Language You configure...

Страница 248: ...T Press on the phone to enter the Options List 2 Select Language 3 Select In English English En francais French En espanol Spanish In Deutsch German or In italiano Italian Note Valid values for the 48...

Страница 249: ...I This chapter describes each of these features and provides procedures for configuring each feature Topics This chapter covers the following topics Topic Page Advanced Operational Features page 6 2 M...

Страница 250: ...enable or disable the phone to use the Blind Transfer method available in software prior to release 1 4 Update Caller ID During a Call Allows you to enable or disable the updating of the Caller ID inf...

Страница 251: ...tra Line line number The MAC address is sent in uppercase hex numbers for example 00085D03C792 The line number is a number between 1 and 9 The following parameters allow you to enable disable the send...

Страница 252: ...etting 2 Enable the Send MAC Address in REGISTER Message field by checking the check box Disable this field by unchecking the box 3 Enable the Send Line Number in REGISTER Message field by checking th...

Страница 253: ...ee to complete the transfer In the 1 4 and later releases the CANCEL is now sent before the REFER message The following parameter allows the system administrator to force the phone to use the Blind Tr...

Страница 254: ...a re INVITE message The phone displays the updated name and number information contained within the Contact header The following parameter allows the system administrator to enable or disable this fea...

Страница 255: ...true Default is 0 false A boot counter increments after each faulty boot When the counter reaches a predetermined value it forces Web recovery mode The counter is reset to zero upon a successful boot...

Страница 256: ...either previously configured by auto discovery or manually configured added to a network uses its predefined configuration to boot up Notes 1 Configuration parameters received via DHCP do not constitu...

Страница 257: ...an be active at a time either from the base unit or from the handset When this feature is disabled and you make an active call on either the base unit or the handset any other attempt to make an activ...

Страница 258: ...ra Web UI Step Action 1 Click on Advanced Settings Global SIP RTP Settings 2 Enable the Two Call Support field by checking the check box Disable this field by unchecking the box 3 Click to save your s...

Страница 259: ...apter provides information about encryption on the IP phones and provides methods an administrator can use to store encryped files to a server Topics This chapter covers the following topics Topic Pag...

Страница 260: ...From a Microsoft Windows command line the System Administrator uses an Aastra supplied encryption tool called anacrypt exe This tool processes the plain text mac cfg and aastra cfg files and creates...

Страница 261: ...Copyright c 1999 Philip J Erdelsky Usage anacrypt infile cfg tuz o outfile p password h v Display version number h Display program help text o device path Writes output file on specific device or path...

Страница 262: ...ntext on console C anacrypt aastra tuz o CON p 1234abcd Example 4 Encrypt a site specific keyfile prompting user for password and write the encrypted file directly into the TFTP server root directory...

Страница 263: ...4 1 7 5 Encryption and the IP Phone Encryption and the IP Phone Example 7 Use the v variable to display version number C anacrypt v The encryption tag format supported by this anacrypt is Tuzo v1 3 r...

Страница 264: ......

Страница 265: ...duction This chapter provides information about upgrading the IP phone firmware Topics This chapter covers the following topics Topic Page Upgrading the Firmware page 8 2 Manual Firmware Update TFTP o...

Страница 266: ...rmware stored on the configuration server in one of three ways Manual firmware update using the Aastra Web UI TFTP only Manual update of firmware and configuration files by restarting the phone via th...

Страница 267: ...omain name in the TFTP Server IP field 3 Enter the firmware file name phone model st that you want to download to your IP phone in the File Name field For example 9112i st This file name must match th...

Страница 268: ...figuration server Warning Do not reset or turn off the phone until the download is complete IP Phone UI Step Action 1 For 9112i 9133i Press Ion the phone to enter the Options List For 480i 480i CT Pre...

Страница 269: ...Rev 09 Release 1 4 1 8 5 Firmware Upgrade Firmware Upgrade Aastra Web UI Step Action 1 Click on Operation Reset 2 Click 3 Click OK at the confirmation prompt The firmware and configuration files down...

Страница 270: ...e this feature using the Aastra Web UI or using the configuration files aastra cfg and mac cfg When configuring via the Aastra Web UI the administrator sets the following parameters Mode Time The Mode...

Страница 271: ...in the Aastra Web UI take precedence over the IP phone UI and the configuration files 3 If the IP phone is in use not idle at the time of the resync check the reboot occurs when the phone becomes idle...

Страница 272: ...ration Files Firmware Both Default is None 3 Select the time from the Time 24 hour field that you want the update to take place Valid values are 00 00 to 23 30 in 30 minute increments 4 Click to save...

Страница 273: ...1 4 1 8 9 Firmware Upgrade Firmware Upgrade Reference For more information about setting automatic update on the IP phone see the auto resync mode and auto resync time parameters see Appendix A the s...

Страница 274: ......

Страница 275: ...Topics This chapter covers the following topics Topic Page Troubleshooting page 9 2 Troubleshooting Solutions page 9 6 Why does my phone display Application missing page 9 6 Why does my phone display...

Страница 276: ...tus Aastra Technical Support can then use the information gathered to perform troubleshooting tasks Log Settings Using the configuration files or the Aastra Web UI you can specify the location for whi...

Страница 277: ...save the local and or server configuration files of the IP phone to the location specified in the Log Settings section Performing this task allows Aastra Technical Support to view the current configur...

Страница 278: ...ers you can set in the configuration files see Appendix A the section Troubleshooting Parameters on page A 107 Aastra Web UI Step Action 1 Click on Advanced Settings Troubleshooting To set log setting...

Страница 279: ...e IP phone To perform support tasks 7 To store the local configuration file to the specified location click on in the Get local cfg field 8 To store the server configuration file to the specified loca...

Страница 280: ...s The phone also displays the following Recovery web client at IP Address The IP Address displayed is the IP address of the phone If the phone is unable to receive an IP from the DHCP server or has lo...

Страница 281: ...If the Registrar IP address is set to 0 0 0 0 for a per line basis i e line 1 line 2 etc then the register request is not sent the No Service message does not display and the message waiting indicator...

Страница 282: ...ing the TFTP IP address from the DHCP Server For DHCP to automatically populate the IP address or qualified domain name for the TFTP server your DHCP server must support Option 66 Option 66 is respons...

Страница 283: ...Press Ion the phone to enter the Options List For 480i 480i CT Press on the phone to enter the Options List 2 Select Phone Status 3 Select Restart Phone 4 For 9112i 9133i Press Confirm to restart the...

Страница 284: ...Troubleshooting Solutions 9 10 41 001129 00 Rev 09 Release 1 4 1 IP Phone Administrator Guide Troubleshooting 2 Click 3 Click OK at the confirmation prompt Aastra Web UI Step Action...

Страница 285: ...ect All Defaults This option restores all factory defaults and removes any saved configuration and directory list files 5 For 9112i 9133i Press Confirm For 480i 480i CT Press Default Note Press Cancel...

Страница 286: ...ss Cancel to cancel the operaiton 10 Press Restart when the phone prompts you to restart the phone Aastra Web UI Step Action 1 Click on Operation Reset To restore all factory defaults 2 In the Restore...

Страница 287: ...uration file factory defaults only 4 In the Remove Local Configuration Settings field click This restores all factory defaults to the local configuration file It removes the configuration file that co...

Страница 288: ...the Options List For 480i 480i CT Press on the phone to enter the Options List 2 Select User Password 3 Enter the current user password 4 Enter the new user password 5 Re enter the new user password 6...

Страница 289: ...0 Rev 09 Release 1 4 1 9 15 Troubleshooting Troubleshooting 3 In the New Password field enter the new user password 4 In the Confirm Password field enter the new user password again 5 Click to save yo...

Страница 290: ......

Страница 291: ...appendix covers the following topics Topic Page Setting Parameters in Configuration Files page A 4 Operational Basic and Advanced Parameters page A 5 Network Settings page A 5 Password Settings page...

Страница 292: ...Global Settings page A 72 Ring Tone Per Line Settings page A 73 Stuttered Dial Tone Setting page A 74 Call Waiting Tone Setting page A 74 Priority Alert Settings page A 75 Language Settings page A 80...

Страница 293: ...129 00 Rev 09 Release 1 4 1 A 3 Configuration Parameters Appendix A Update Caller ID Setting page A 105 Boot Sequence Recovery Mode page A 105 Single Call Restriction page A 106 Troubleshooting Parame...

Страница 294: ...IP phone these files are downloaded to the phone If you make changes to the phone configuration the changes are stored in a local configuration on the phone not on the server Configuration changes mad...

Страница 295: ...ttings Aastra Web UI Advanced Settings Network Configuration Files aastra cfg mac cfg Description Enabling DHCP will populate most of the network information The DHCP server should serve the network i...

Страница 296: ...subnet mask Subnet Mask in Web UI IP phone UI Options Network Settings Aastra Web UI Advanced Settings Network Configuration Files aastra cfg mac cfg Description Subnet mask defines the IP address ra...

Страница 297: ...Advanced Settings Network Configuration Files aastra cfg mac cfg Description Primary domain name server IP address For any of the IP address settings on the IP phone a domain name value can be entere...

Страница 298: ...he IP phone Format Not Applicable Default Value 22222 Range Up to 63 alphanumeric characters Example admin password 123456 Parameter user password Current Password in Web UI IP phone UI Options User P...

Страница 299: ...rd at the IP phone UI If the password is entered correctly the user is allowed to gain access to the Options Menu and no more password prompts display for other password protected screens If the user...

Страница 300: ...cfg file Enables or disables the Aastra Web UI for all phones when placed in the aastra cfg file Format Boolean Default Value Not Applicable Range 0 Disable 1 Enable Example web interface enabled 1 Pa...

Страница 301: ...f the TFTP server This will become effective after this configuration file has been downloaded into the phone Format IP address or qualified domain name Default Value 0 0 0 0 Range Not Applicable Exam...

Страница 302: ...ult Value 0 Range 0 or 1 Example use alternative tftp server 1 Parameter ftp server FTP Server in Web UI IP phone UI Options Network FTP Server Aastra Web UI Advanced Settings Configuration Server Con...

Страница 303: ...d Settings Configuration Server Configuration Files aastra cfg mac cfg Description The password to enter for accessing the FTP server This will become effective after this configuration file has been...

Страница 304: ...vanced Settings Configuration Server Configuration Files aastra cfg mac cfg Description The HTTP sub directory path name to enter If the IP phone s files are located in a sub directory beneath the ser...

Страница 305: ...ion files and firmware automatically at the specified time if the files on the server have changed Notes 1 If a user is accessing the Aastra Web UI they are not informed of an auto reboot 2 Any change...

Страница 306: ...es are in 30 minute increments only 4 When entering a value for this parameter using the configuration files the value can be entered using minute values from 00 to 59 for example the auto resync time...

Страница 307: ...o 63 Example tos sip 3 Parameter tos rtp IP phone UI Options Network Type of Service RTP Aastra Web UI Advanced Settings Network Type of Service DSCP Configuration Files aastra cfg mac cfg Description...

Страница 308: ...oolean Default Value 0 false Range 0 false 1 true Example tagging enabled 1 Parameter vlan id VLAN id for Port 0 in Web UI IP phone UI Options Network VLAN Phone VLAN ID Aastra Web UI Advanced Setting...

Страница 309: ...ing for SIP tos sip parameter RTP tos rtp parameter and RTCP tos rtcp parameter It is the mapping between the DSCP value and the VLAN priority value for SIP RTP and RTCP packets You enter the tos prio...

Страница 310: ...IP phone UI Options Network VLAN Passthrough Priority Aastra Web UI Advanced Settings Network VLAN Port 1 Configuration Files aastra cfg mac cfg Description Specifies the priority value used for pass...

Страница 311: ...nat port NAT Port in Web UI IP phone UI Options SIP Settings Aastra Web UI Advanced Settings Network Configuration Files aastra cfg mac cfg Description Port number of the network device that enforces...

Страница 312: ...A Parameter sip nortel nat timer Nortel NAT Timer in Web UI Aastra Web UI Advanced Settings Network Configuration Files aastra cfg mac cfg Description The interval in seconds that the phone sends SIP...

Страница 313: ...to 0 allows the use of the configured Time Server s Setting this parameter to 1 prevents the use of the configured Time Server s Format Integer Default Value 0 disabled Range 0 disabled 1 enabled Exa...

Страница 314: ...be used to request the time from Format IP address or qualified domain name Default Value 0 0 0 0 Range Not Applicable Example time server2 192 168 0 5 Parameter time server3 Time Server 3 in Web UI...

Страница 315: ...r 24 hour format Use 0 for the 12 hour format and 1 for the 24 hour format Format Integer Default Value 0 Range 0 12 hr format 1 24 hr format Example time format 0 Parameter date format Date Format in...

Страница 316: ...ple dst config 0 Parameter time zone name Time Zone in Phone UI IP phone UI Options Time and Date Time Zone Configuration Files aastra cfg mac cfg Description Assigns a time zone name to the time serv...

Страница 317: ...bourne AU Sydney AU Broken Hill AU Brisbane AU Lindeman AU Adelaide AU Darwin AU Perth AW Aruba CET AST AST CET AST ART BST CET LHS EST EST EST CST EST EST CST CST WST AST BA Sarajevo BB Barbados BE B...

Страница 318: ...Rica CU Havana CY Nicosia CZ Prague NST AST EST EST CST MST PST PST CET CKS CLS EAS CST COS CST CST EES CET DE Berlin DK Copenhagen DM Dominica DO Santo Domingo CET CET AST AST EE Tallinn ES Madrid ES...

Страница 319: ...JP Tokyo EST JST KY Cayman EST LC St Lucia LI Vaduz LT Vilnius LU Luxembourg LV Riga AST CET EET CET EET MC Monaco MD Chisinau MK Skopje MQ Martinique MS Montserrat MT Malta MX Mexico City MX Cancun...

Страница 320: ...RU Novosibirsk RU Krasnoyarsk RU Irkutsk RU Yakutsk RU Vladivostok RU Sakhalin RU Magadan RU Kamchatka RU Anadyr EET EET MSK SAM YEK OMS NOV KRA IRK YAK VLA SAK MAG PET ANA SE Stockholm SG Singapore S...

Страница 321: ...Operational Basic and Advanced Parameters 41 001129 00 Rev 09 Release 1 4 1 A 31 Configuration Parameters Appendix A VA Vatican CET YU Belgrade CET Time Zone Name Time Zone Code...

Страница 322: ...haracters Default Value Not Applicable Range For 480i 480i CT Up to 21 characters width of LCD For 9112i 9133i Up to 16 characters width of LCD Example displayName1 SIPphone1 Parameter displayName2 Id...

Страница 323: ...eceding digit symbol or expression Symbol inclusive OR Used only with represent a range of acceptable symbols For example 2 8 open close quotes In the configuration files enter the sip dial plan value...

Страница 324: ...IP phone to use a dial plan terminator or timeout such as the pound symbol the phone waits 4 or 5 seconds after you pick up the handset or press a key to make a call Format Boolean Default Value 0 Ra...

Страница 325: ...een of the phone You may want to set this parameter to display the phone user s name Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip screen name Joe Smith P...

Страница 326: ...er sip auth name Authentication Name in Web UI IP Phone UI Options SIP Settings Aastra Web UI Advanced Settings Global SIP Basic SIP Settings Configuration Files aastra cfg mac cfg Description Used in...

Страница 327: ...le sip bla number 1010 Parameter sip mode Line mode in Web UI Aastra Web UI Advanced Settings Global SIP Basic SIP Settings Configuration Files aastra cfg mac cfg Description Allows you to configure t...

Страница 328: ...hich the IP phone uses to send all SIP requests A SIP proxy is a server that initiates and forwards requests generated by the IP phone to the targeted user Format IP address or fully qualified Domain...

Страница 329: ...Port in Web UI Aastra Web UI Advanced Settings Global SIP Basic SIP Network Settings Configuration Files aastra cfg mac cfg Description The backup proxy s port number Format Integer Default Value 0 R...

Страница 330: ...Web UI Advanced Settings Global SIP Basic SIP Settings Configuration Files aastra cfg mac cfg Description The address of the registrar for which the IP phone uses to send REGISTER requests A SIP regis...

Страница 331: ...Network Settings Configuration Files aastra cfg mac cfg Description The address of the backup registrar typically the backup SIP proxy for which the IP phone uses to send REGISTER requests if the pri...

Страница 332: ...iption The backup registrar s typically the backup SIP proxy port number Format Integer Default Value 0 Range Not Applicable Example sip backup registrar port 5060 Parameter sip registration period Re...

Страница 333: ...ou may want to set this parameter to display the phone user s name Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip line1 screen name Joe Smith Parameter sip...

Страница 334: ...aller s ID and some may overwrite this with the string that is set at the PBX system Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip line1 display name Joe...

Страница 335: ...Settings Line 1 thru 9 480i 480i CT 9133i Aastra Web UI Advanced Settings Global SIP 9112i Configuration Files aastra cfg mac cfg Description The password that will be used to register at the registr...

Страница 336: ...For ININ Server When configuring the BLA feature on an ININ server the value set for the sip lineN bla number parameter shall be the same value set for the sip lineN user name parameter without the in...

Страница 337: ...Applicable values are Generic Normal line BroadSoft SCA Shared Call Line Appearances SCA line for BroadWorks network call activity can go to more than one phone Nortel Conference line for Nortel Netwo...

Страница 338: ...the IP phone uses to send all SIP requests A SIP proxy is a server that initiates and forwards requests generated by the IP phone to the targeted user Format IP address or fully qualified Domain Name...

Страница 339: ...Web UI Advanced Settings Line 1 thru 9 480i 480i CT 9133i Aastra Web UI Advanced Settings Global SIP 9112i Configuration Files aastra cfg mac cfg Description The backup proxy s port number Format Int...

Страница 340: ...Settings Line 1 thru 9 480i 480i CT 9133i Aastra Web UI Advanced Settings Global SIP 9112i Configuration Files aastra cfg mac cfg Description The address of the registrar for which the IP phone uses...

Страница 341: ...neN Basic SIP Network Settings Configuration Files aastra cfg mac cfg Description The address of the backup registrar typically the backup SIP proxy for which the IP phone uses to send REGISTER reques...

Страница 342: ...typically the backup SIP proxy port number Format Integer Default Value 0 Range Not Applicable Example sip line1 backup registrar port 5060 Parameter sip lineN registration period Registration Period...

Страница 343: ...s the user there is a message on the IP Phone You can enable and disable MWI by setting this parameter to the following 0 to disable 1 to enable Format Boolean Default Value 0 Range 0 disable 1 enable...

Страница 344: ...a session alive The proxy uses these re INVITE requests to maintain the status of the connected sessions See RFC4028 for details Format Integer Default Value 0 Range Not Applicable Example sip session...

Страница 345: ...to respond to a request Format Integer Default Value 0 Range Not Applicable Example sip T2 timer 8 Parameter sip transaction timer Transaction Timer in Web UI Aastra Web UI Advanced Settings Global S...

Страница 346: ...d out RTP packets Format Boolean Default Value 1 UDP Range Valid values are 0 Both 1 UDP 2 TCP Example sip transport protocol 2 Parameter sip registration retry timer Registration Failed Retry Timer i...

Страница 347: ...ormat Integer Default Value 120 Range 30 to 214748364 Example sip registration timeout retry timer 150 Parameter sip registration renewal timer Registration Renewal Timer in Web UI Aastra Web UI Advan...

Страница 348: ...for sending DTMF tones and for the audio stream Your network administrator may close some ports for security reasons You may want to use this parameter to send RTP data using a different port Format I...

Страница 349: ...Disable 1 Enable Example sip out of band dtmf 0 Parameter sip customized codec Customized Codec Preference List in Web UI Aastra Web UI Advanced Settings Global SIP RTP Settings Configuration Files aa...

Страница 350: ...the Dual tone multifrequency DTMF method to use on the IP phone Format Boolean Default Value 0 RTP Range 0 RTP 1 SIP INFO 2 BOTH Example sip dtmf method 1 Parameter sip lineN dtmf method DTMF Method...

Страница 351: ...b UI Aastra Web UI Advanced Settings Global SIP RTP Settings Configuration Files aastra cfg mac cfg Description Silence suppression is enabled by default on the IP phones The phone negotiates whether...

Страница 352: ...ns for listening to voicemails Note The phone must have a registered voicemail account from a server for this feature to be enabled When no registered voicemail accounts are registered to the phone th...

Страница 353: ...figuration Files aastra cfg mac cfg Description The name of a directory list that you can download from the configuration server Format Alphanumeric characters Default Value Not Applicable Range Not A...

Страница 354: ...removed from the Services menu and the Caller List key is ignored if pressed by the user Format Boolean Default Value 0 false Range 0 false 1 true Example callers list disabled 1 Parameter call forwa...

Страница 355: ...ption Enables or disables the Missed Calls Indicator If the missed calls indicator disabled parame ter is set to 0 the indicator increments as unanswered calls come into the IP phone If the missed cal...

Страница 356: ...application title XML Application Title in Web UI Aastra Web UI Operation Softkeys and XML Services Configuration Files aastra cfg mac cfg Description This parameter allows you to rename the XML appli...

Страница 357: ...cable Example xml application post list 10 50 10 53 dhcp10 53 ana aastra com Parameter xml beep notification XML Beep Support in Web UI Aastra Web UI Basic Settings Preferences Configuration Files aas...

Страница 358: ...Status Scroll Delay seconds in Web UI Aastra Web UI Basic Settings Preferences Configuration Files aastra cfg mac cfg Description Specifies the length of time in seconds that each XML status message d...

Страница 359: ...pplicable Range Up to 128 ASCII characters Example action uri startup http 10 50 10 140 startup Parameter action uri registered Successful Registration in Web UI Aastra Web UI Advanced Settings Action...

Страница 360: ...NAME Format Fully qualified URI Default Value Not Applicable Range Up to 128 ASCII characters Example action uri incoming http 10 50 10 140 incoming php number REMOTENUMBER Parameter action uri outgoi...

Страница 361: ...fhook event occurs Format Fully qualified URI Default Value Not Applicable Range Up to 128 ASCII characters Example action uri offhook http 10 50 10 140 offhook Parameter action uri onhook Onhook in W...

Страница 362: ...tinct rings Format Integer Default Value Aastra Web UI Tone 1 IP Phone UI Tone 1 Configuration Files 0 Tone 1 Range Aastra Web UI IP Phone UI Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Configuration Fi...

Страница 363: ...ing Tones Configuration Files aastra cfg mac cfg Description Sets the type of ring tone on the IP phone on a per line basis Ring tone can be set to one of six distinct rings Format Integer Default Val...

Страница 364: ...the playing of a stuttered dial tone when there is a message waiting on the IP phone Format Boolean Default Value 0 false Range 0 false 1 true Example stuttered disabled 1 Parameter call waiting tone...

Страница 365: ...lls and call waiting calls Format Boolean Default Value 1 true Range 0 false 1 true Example priority alerting enabled 0 Parameter alert auto call distribution auto call distribution in Web UI Aastra W...

Страница 366: ...r Default Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert community 1 3 Parameter alert community 2 community 2...

Страница 367: ...Default Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert community 3 1 Parameter alert community 4 community 4 i...

Страница 368: ...er Default Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert external 4 Parameter alert emergency alert emergency...

Страница 369: ...Default Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert group 4 Parameter alert internal alert internal in Web...

Страница 370: ...e is applied to the IP phone Format Integer Default Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert priority 4...

Страница 371: ...TMF playback when a number is dialed from the softkeys or programmable keys When you disable the suppression of DTMF playback and you press a softkey or programmable key the IP phone dials the stored...

Страница 372: ...Intercom Settings Configuration Files aastra cfg mac cfg Description Determines whether the IP phone or the server is responsible for notifying the recipient that an Intercom call is being placed For...

Страница 373: ...r Sylantro servers Format String Default Value N A Range N A Example sip intercom prefix code 96 Parameter sip intercom line Line in Web UI Aastra Web UI Basic Settings Preferences Outgoing Intercom S...

Страница 374: ...not muted 1 true microphone is muted Example sip intercom mute mic 1 Parameter sip allow auto answer Auto Answer in Web UI Aastra Web UI Basic Settings Preferences Incoming Intercom Settings Configura...

Страница 375: ...u to adjust the Tx gain settings to best suit your comfort level and deployment environment Format Integer Default Value 0 Range 10 db to 10 db Example headset tx gain 5 Parameter headset sidetone gai...

Страница 376: ...in settings to best suit your comfort level and deployment environment Format Integer Default Value 0 Range 10 db to 10 db Example handset tx gain 5 Parameter handset sidetone gain Configuration Files...

Страница 377: ...de IP Phone UI Options Set Audio Configuration Files aastra cfg mac cfg Description Allows you to configure how the handsfree key on the IP phone operates Format Integer Default Value 0 Range 0 Speake...

Страница 378: ...of directed call pickup feature Format Boolean Default Value 0 disabled Range 0 disabled 1 enabled Example directed call pickup 1 Parameter play a ring splash Play a Ring Splash in Web UI Aastra Web...

Страница 379: ...Period in Web UI Aastra Web UI Advanced Settings Global SIP Advanced SIP Settings Configuration Files aastra cfg mac cfg Description Specifies the time period in seconds that the IP phone resubscribes...

Страница 380: ...ey is active and can be pressed by the user If this parameter is set to 1 pressing the Redial key is ignored and the dialed number is not saved to the Redial List Format Boolean Default Value 0 false...

Страница 381: ...transfer disabled 1 Parameter map redial key to Map Redial Key To in Web UI Aastra Web UI Basic Settings Preferences Key Mapping Configuration Files aastra cfg mac cfg Description Sets the Redial key...

Страница 382: ...ion Sets the Conf key as a speedial key if a value is entered for this parameter If you leave this parameter blank the Conf key returns to its original functionality Note If you configure the Conf key...

Страница 383: ...configure on the IP phones The following table provides the number of softkeys and programmable keys you can configure and the number of lines available for each type of phone IP Phone Model Softkeys...

Страница 384: ...ftkey is configured to accept an XML application for accessing customized XML services You can also specify an XML softkey URL for this option flash Indicates the softkey is set to generate a flash ev...

Страница 385: ...elease 1 4 1 A 95 Configuration Parameters Appendix A Default Value none Range line speeddial dnd blf list BLF List in the Aastra Web UI xml flash park pickup empty lcr Example softkey1 type line soft...

Страница 386: ...be set for the following softkey types only speeddial BLF XML Flash spre Park Pickup Notes 1 For the 480i and 480i CT phones an icon appears beside the soft key label that indicates the status of the...

Страница 387: ...e softkey 2 For blf Value is the extension you want to monitor 3 For spre Value is dependent on services offered by server 4 For Park Pickup For valid values see Chapter 5 the section Park Pickup Call...

Страница 388: ...iles aastra cfg mac cfg Description This is the line associated with the softkey you are configuring The number of applicable lines available is dependent on the specific IP phone model The softkeyN l...

Страница 389: ...e 89 softkey12 states outgoing Note The IP phone idle screen condenses the softkeys So in the previous example softkey 12 will appear in position 1 if no other softkeys are set A softkey type of empty...

Страница 390: ...gured key list 9133i only Aastra Web UI only Indicates programmable key is configured for BLF list use User can dial out on a BLF List configured key xml Indicates programmable key is configured to ac...

Страница 391: ...t for the following softkey types only speeddial line BLF spre XML Park Pickup Notes 1 For speedial Value is the phone number or extension to enter for the programmable key 2 For line 9133i only Value...

Страница 392: ...rogrammable Keys Configuration Files aastra cfg mac cfg Description This is the line associated with the programmable key you are configuring This parameter is for the 9133i only The prgkeyN line para...

Страница 393: ...an set to enable or disable the sending of the MAC address and line number in REGISTER messages to the call server Parameter sip send mac Send MAC Address in REGISTER Message in Web UI Aastra Web UI A...

Страница 394: ...value is the MAC address of the phone Format Boolean Default Value 0 disabled Range 0 disabled 1 enabled Example sip send line 1 Parameter sip cancel after blind transfer Configuration Files aastra cf...

Страница 395: ...tion Files aastra cfg mac cfg Description Enables or disables the forcing web recovery mode feature If this parameter is set to 1 you cannot force web recovery If this parameter is set to 0 press 1 an...

Страница 396: ...e is enabled set to 1 you can make separate active calls from the 480i CT base unit and from the cordless handset If this feature is disabled set to 0 only one call can be active at a time either from...

Страница 397: ...ra cfg mac cfg Description Specifies the IP address for which to save log files for troubleshooting purposes Format IP address Default Value 0 0 0 0 Range Not Applicable Example log ip 192 168 3 2 Par...

Страница 398: ...with a severity of Info and higher are reported to the log file debug entries are dropped Changes to this parameter require a reboot of the IP Phone Log levels are Debug All logs are reported to the...

Страница 399: ...Troubleshooting Parameters 41 001129 00 Rev 09 Release 1 4 1 A 109 Configuration Parameters Appendix A...

Страница 400: ...ken Hill AU Brisbane AU Lindeman AU Adelaide AU Darwin AU Perth AW Aruba CET AST AST CET AST ART BST CET LHS EST EST EST CST EST EST CST CST WST AST BA Sarajevo BB Barbados BE Brussels BG Sofia BM Ber...

Страница 401: ...avana CY Nicosia CZ Prague NST AST EST EST CST MST PST PST CET CKS CLS EAS CST COS CST CST EES CET DE Berlin DK Copenhagen DM Dominica DO Santo Domingo CET CET AST AST EE Tallinn ES Madrid ES Canary E...

Страница 402: ...okyo EST JST KY Cayman EST LC St Lucia LI Vaduz LT Vilnius LU Luxembourg LV Riga AST CET EET CET EET MC Monaco MD Chisinau MK Skopje MQ Martinique MS Montserrat MT Malta MX Mexico City MX Cancun MX Me...

Страница 403: ...birsk RU Krasnoyarsk RU Irkutsk RU Yakutsk RU Vladivostok RU Sakhalin RU Magadan RU Kamchatka RU Anadyr EET EET MSK SAM YEK OMS NOV KRA IRK YAK VLA SAK MAG PET ANA SE Stockholm SG Singapore SI Ljublja...

Страница 404: ...Troubleshooting Parameters A 114 41 001129 00 Rev 09 Release 1 4 1 IP Phone Administrator Guide Appendix A VA Vatican CET YU Belgrade CET Time Zone Name Time Zone Code...

Страница 405: ...n Server Setup About this appendix Introduction This appendix describes how to setup the TFTP protocol configuration server in your network Topics This appendix covers the following topics Topic Page...

Страница 406: ...kin TFTP server on Google and you should get the web site where you can download the software from Installing PumpKIN is straightforward To configure the directory from where you would be serving the...

Страница 407: ...select the Deny all requests in the Write Request Behavior category Click the OK button after you have entered all the required information All the firmware files should be in the file system root dir...

Страница 408: ......

Страница 409: ...at the Asterisk IP PBX About this appendix Introduction This appendix describes how to setup a user s phone with an extension to make and receive calls using the Asterisk as the PBX Topics This appen...

Страница 410: ...used in the extensions conf file to identify this physical phone when issuing Dial commands phone1 The type to use for the 480i is friend Peer is used when the Asterisk is contacting a proxy user is...

Страница 411: ...r the sip section context completes defining the extension for the 480i phone This definition completes configuring the 480i phone at the IP PBX system To verify whether the extension has been success...

Страница 412: ......

Страница 413: ...rovides sample configuration files for the 480i 480i CT 9112i and 9133i Topics This appendix covers the following topics Topic Page Sample Configuration Files page D 2 480i Sample Configuration File p...

Страница 414: ...guration File Sample Configuration File Date October 20th 2005 Phone Model 480i Notes The general format used here is similar to configuration files used by several UNIX based programs Any text follow...

Страница 415: ...file configures the settings server wide while the mac cfg file configures only the phone with the MAC address for which the file is named for example 00085d0304f4 cfg The settings in the aastra cfg...

Страница 416: ...each phone on a server and should be set in the mac cfg file if setting this manually subnet mask default gateway dns1 dns2 Time Server Settings time server disabled 1 Time server disabled time serve...

Страница 417: ...sing a session border controller you should set the outbound proxy to the session border controller address sip outbound proxy sbc aastra com sip outbound proxy port 0 a value of 0 enables SRV lookups...

Страница 418: ...rver 192 168 0 130 alternative tftp server use alternative tftp server 1 If your DHCP server assigns a TFTP server address which you do not use you can use the alternative tftp server FTP server setti...

Страница 419: ...evious expression matches any number inside the brackets can be used with a to represent a range expression grouping either or If the dialled number doesn t match the dial plan then the call is reject...

Страница 420: ...ransport protocol 0 use UDP 1 TCP 2 or both 0 for sip messaging sip use basic codecs 1 limit codecs to G711 and G729 sip out of band dtmf 0 turn off support for RFC2833 on by default Global SIP User S...

Страница 421: ...neric 1 BroadSoft SCA line 2 Nortel line sip proxy ip proxy aastra com IP address or FQDN of proxy sip proxy port 5060 port used for SIP messages on the proxy Set to 0 to enable SRV lookups sip regist...

Страница 422: ...ip 10 50 10 102 sip line5 registrar port 5060 sip line5 registration period 60 Softkey Settings Softkeys can be set either server wide or unique to each phone Setting softkeys as line call appearance...

Страница 423: ...ial any DTMFs from 0 9 or a comma for 500ms pause and E for On hook can be set for the value If softkey type is blf it is the extension you want to monitor SOFTKEY LINE This is line associated with th...

Страница 424: ...grams Any text following a number sign is considered to be a comment unless the number sign is contained within double quotes where it is considered to be a pound For Boolean fields 0 false 1 true Com...

Страница 425: ...erver wide while the mac cfg file configures only the phone with the MAC address for which the file is named for example 00085d0304f4 cfg The settings in the aastra cfg file will be overridden by sett...

Страница 426: ...Rev 09 Release 1 4 1 IP Phone Administrator Guide Appendix D Network Settings Notes If DHCP is enabled you do not need to set these network settings Although depending on you DHCP server configuratio...

Страница 427: ...server disabled time server1 Enable time server and enter at time server2 least one time server IP address or time server3 qualified domain name Time Server Disabled 0 false means the time server is...

Страница 428: ...n border controller address sip outbound proxy sbc aastra com sip outbound proxy port 0 a value of 0 enables SRV lookups for the address of the proxy Option 3 If you know the public IP address of your...

Страница 429: ...lues are TFTP FTP and HTTP TFTP server settings tftp server 192 168 0 130 alternative tftp server use alternative tftp server 1 If your DHCP server assigns a TFTP server address which you do not use y...

Страница 430: ...syntax 0 1 2 3 4 5 6 7 8 9 matches the keypad symbols x matches any digit 0 9 matches 0 or more repetitions of the previous expression matches any number inside the brackets can be used with a to rep...

Страница 431: ...ymbol to to the proxy in the dial string General SIP Settings sip session timer 30 enable support of RFC4028 the default value of 0 disables this functionality sip transport protocol 0 use UDP 1 TCP 2...

Страница 432: ...me Joseph Smith the caller name sent out when making a call sip vmail 78 the number to reach voicemail on sip auth name jsmith account used to authenticate user sip password 12345 password for authent...

Страница 433: ...Aastra Support sip line3 auth name support sip line3 password 54321 sip line3 mode 1 sip line3 vmail 78 configure line 5 a soft key line as an ordinary line of a test server sip line5 screen name Test...

Страница 434: ...oftkeys can be set up as speeddials or as additional call line appearances and have a type label and value associated with it as seen here in the default softkey settings SOFTKEY TYPES line speeddial...

Страница 435: ...tkey4 type dnd softkey4 label DND Line appearance softkey6 type line softkey6 label Test 1 softkey6 line 5 blf softkey8 type blf softkey8 label Jane Doe softkey8 value 4559 softkey8 line 1 list softke...

Страница 436: ...dless hand set Each feature key has the following settings N corresponds to the feature key that is being configured for and ranges from 0 14 Feature key N En label String Feature key N Fr label Fr St...

Страница 437: ...handset 6 Lock and hide this key Do not show it in the Feature keys list in the cordless handset and do not let the user modify this key using the phone or the web client Feature key 0 hs event 7 Thes...

Страница 438: ...to any value between 7 23 1 Seize base set s line1 2 Seize base set s line2 3 Seize base set s line3 4 Seize base set s line4 5 Seize base set s line5 6 Seize base set s line6 7 Seize base set s line...

Страница 439: ...ey 2 En label Xfer Feature key 2 Fr label Fr Xfer Feature key 2 Sp label Sp Xfer Feature key 2 control 2 Feature key 2 hs event 9 Feature key 2 base event 11 Feature key 3 En label Icom Feature key 3...

Страница 440: ...l 1 Feature key 6 base event 13 Feature key 7 En label Redial Feature key 7 Fr label Fr Redial Feature key 7 Sp label Sp Redial Feature key 7 hs event 60 Feature key 7 control 4 Feature key 7 base eve...

Страница 441: ...e comment the values to suit your requirements Not all possible paramters are shown refer to the admin guide for the full list of supported parameters their defaults and valid ranges The Aastra 480i 4...

Страница 442: ...ill have to be configured manually either through the configuration files the Options List in the phone or the Web Client IP Address of the phone Subnet Mask Gateway DNS and TFTP Server Network Settin...

Страница 443: ...T device between the server and the phone then you must set the following two parameters for the phone to function correctly sip nortel nat support 1 1 enabled sip nortel nat timer 60 seconds between...

Страница 444: ...tocols are supported TFTP FTP and HTTP download protocol TFTP valid values are TFTP FTP and HTTP TFTP server settings tftp server 192 168 0 130 alternative tftp server use alternative tftp server 1 If...

Страница 445: ...bols x matches any digit 0 9 matches 0 or more repetitions of the previous expression matches any number inside the brackets can be used with a to represent a range expression grouping either or If th...

Страница 446: ...odecs to G711 and G729 sip out of band dtmf 0 turn off support for RFC2833 on by default SIP User Settings sip screen name Joe Smith the name display on the phone s screen sip user name 4256 the phone...

Страница 447: ...n be configured on the 9133i phone and only 2 on the 9112i phone These can be set up through either of the 2 configuration files depending on whether this is to be server wide aastra cfg or phone spec...

Страница 448: ...Notes The general format used here is similar to configuration files used by several UNIX based programs Any text following a number sign is considered to be a comment unless the number sign is contai...

Страница 449: ...s The Aastra 480i 480iCT 9112i and 9133i phones will download 2 configuration files from the TFTP server while restarting the aastra cfg file and the mac cfg file These two configuration files can be...

Страница 450: ...P Setting dhcp 1 DHCP enabled DHCP 0 false means DHCP is disabled 1 true means DHCP is enabled Notes DHCP is normally set from the Options list on the phone or the web interface If DHCP is disabled th...

Страница 451: ...server disabled time server1 Enable time server and enter at time server2 least one time server IP address or time server3 qualified domain name Time Server Disabled 0 false means the time server is...

Страница 452: ...Sample Configuration Files D 40 41 001129 00 Rev 09 Release 1 4 1 IP Phone Administrator Guide Appendix D sip nortel nat timer 60 seconds between keep alive messages...

Страница 453: ...f the proxy Option 3 If you know the public IP address of your NAT device and and have opened up a port for the SIP messages then you can statically assign this information sip nat ip 67 123 122 90 si...

Страница 454: ...Sample Configuration Files D 42 41 001129 00 Rev 09 Release 1 4 1 IP Phone Administrator Guide Appendix D...

Страница 455: ...ttings ftp server 192 168 0 131 can be IP or FQDN ftp username aastra ftp password 480iaastra HTTP server settings for http bogus aastra com firmware http server bogus aastra com can be IP or FQDN htt...

Страница 456: ...Sample Configuration Files D 44 41 001129 00 Rev 09 Release 1 4 1 IP Phone Administrator Guide Appendix D...

Страница 457: ...dialled number doesn t match the dial plan then the call is rejected sip digit timeout 3 set the inter digit timeout in seconds Example dial plans sip dial plan x xx this is the default dial string no...

Страница 458: ...t for RFC2833 on by default Global SIP User Settings Notes These settings are used as the default configuration for the hard key lines on the phone That is L1 to L4 on the 480i and 480iCT L1 to L3 on...

Страница 459: ...to 0 to enable SRV lookups sip registrar ip aastra com IP address or FQDN of registrar sip registrar port 0 as proxy port but for the registrar sip registration period 3600 registration period in seco...

Страница 460: ...to each phone Setting programmable keys as line call appearances should be done in the mac cfg file since these are unique to each phone Notes There are a maximum of 7 programmable keys that can be co...

Страница 461: ...xtension you want to monitor PRGKEY LINE This is line associated with the prgkey For line prgkeys the value must be between 4 and 9 1 3 are already hardcoded as the L1 L2 and L3 hard key line call app...

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Страница 463: ...his appendix Introduction This appendix provides sample BLF softkey settings for both the Asterisk server and the BroadSoft BroadWorks server Topics This appendix covers the following topics Topic Pag...

Страница 464: ...nfigurations to enable Asterisk BLF support on Aastra IP phones 480i and 480i CT Configuration Parameters for Asterisk BLF softkey1 type blf softkey1 value 9995551212 softkey1 label John softkey1 line...

Страница 465: ...oftkey2 type list softkey2 label softkey2 value softkey2 line 1 list uri sip my480i blf list as broadsoft com 9133i Configuration Parameters for Broadsoft BroadWorks BLF prgkey6 type list prgkey6 labe...

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Страница 467: ...dix F Sample Multiple Proxy Server Configuration About this appendix Introduction This appendix provides a sample multiple proxy server configuration Topics This appendix covers the following topics T...

Страница 468: ...y port 5060 sip registrar ip sip registrar port 5060 sip registration period 3600 sip nortel nat support 0 sip nortel nat timer 0 sip broadsoft talk 0 sip broadsoft hold 0 sip broadsoft conference 0 s...

Страница 469: ...auth name sip line3 password sip line3 mode 0 sip line3 user name sip line3 display name sip line3 screen name line 4 sip line4 auth name sip line4 password sip line4 mode 0 sip line4 user name sip l...

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Страница 471: ...ic Page How to Create an XML Application page G 2 XML format page G 2 Creating XML Objects page G 2 Creating Custom Softkeys page G 3 Text Menu Object Menu Screens page G 4 Text Screen Object Message...

Страница 472: ...fault character set for the XML API is ISO 8859 1 Creating XML Objects This section describes how to create XML objects The Aastra IP phone XML API supports four proprietary objects that allow the cre...

Страница 473: ...e the closing tag of any object on the 480i 480i CT The following softkey functionality is available to the developer for the purpose of reordering or preserving the default functionality of the XML s...

Страница 474: ...pplication by linking HTTP requests to menu items Text Menu Object Implementation The following is how you would implement the Text Menu object Softkeys 1 Select 6 Done XML Description AastraIPPhoneTe...

Страница 475: ...3 Prompt Traffic Reports Prompt URI rss_to_xml pl URI MenuItem MenuItem Prompt Employee List Prompt URI employees xml URI MenuItem MenuItem base Prompt Weather Prompt URI http 10 50 10 52 weather pl U...

Страница 476: ...XML Description AastraIPPhoneTextScreen destroyOnExit yes no Title Screen Title Title Text The screen text goes here Text AastraIPPhoneTextScreen XML example AastraIPPhoneTextScreen Title Screen Obje...

Страница 477: ...ers and Strings Each parameter has a URL tag that is used to send information back to the HTTP server The label in the parameter tag is appended to the address in the URL tag and sent via HTTP GET Use...

Страница 478: ...e Title Prompt Enter IP address or host name Prompt URL Target receiving the input URL Parameter parameter added to URL Parameter Default SoftKey index 1 Label Backspace Label URI SoftKey Exit URI Sof...

Страница 479: ...Application Appendix G XML Example AastraIPPhoneInputScreen type IP Title Proxy Server Title Prompt Server IP Prompt URL http 10 50 10 53 script pl URL Parameter proxy Parameter Default Default Aastra...

Страница 480: ...ing is how you would implement the UserInput object using Numbers Softkeys 1 Backspace 5 Cancel 6 Done XML Example AastraIPPhoneInputScreen type number Title Proxy Port Title Prompt Port Prompt URL ht...

Страница 481: ...object using Strings in XML Softkeys 1 Backspace 2 Dot 3 Tri Mode key 4 Nextspace 5 Cancel 6 Done XML Example AastraIPPhoneInputScreen type string password yes Title SIP Settings Title Prompt Enter so...

Страница 482: ...ct Implementation The following is how you would implement the Directory object in XML Softkeys 1 Dial 6 Done 2 Previous optional 5 Next optional XML Description AastraIPPhoneDirectory destroyOnExit n...

Страница 483: ...1 Prompt URI 10 50 10 49 URI MenuItem MenuItem Prompt 9133i John Doe 2 Prompt URI 4326 URI MenuItem MenuItem Prompt 480i CT John Doe 3 Prompt URI 9982691234 URI MenuItem AastraIPPhoneDirectory XML Scr...

Страница 484: ...ges scroll consecutively one at a time Messages remain displayed until they are removed by the server or the phone reboots The AastraIPPhoneStatus object feature is always enabled AastraIPPhoneStatus...

Страница 485: ...ssage AastraIPPhoneStatus In this example the AastraIPPhoneStatus object sends the default behavior with the status message i e the status message is added to the scroll list Example 2 You can also us...

Страница 486: ...p no or not present then the default behavior is no beep is heard when the object arrives to the phone Scroll Delay Option The IP phones support a scroll delay option that allows you to set the time d...

Страница 487: ...o display anything Since the server forces phone firmware changes the AastraIPPhoneExecute object was implemented to send the reset command to the phone AastraIPPhoneExecute Object Structure The Aastr...

Страница 488: ...the AastraIPPhoneExecute object as an object to create a blank display it has no affect on the IP phone It is made up of a blank URI You can use this feature when you need to press a key on the phone...

Страница 489: ...and Example 2 for a sample HTTP post packet and php source code Example 1 POST HTTP 1 1 Accept image gif image x xbitmap image jpeg image pjpeg application vnd ms powerpoint application vnd ms excel...

Страница 490: ...urlencode data post POST HTTP 1 1 r n post Host phone r n post Referer server r n post Connection Keep Alive r n post Content Type application x www form urlencoded r n post Content Length strlen xml...

Страница 491: ...setting The phone recognizes this setting when parsing the HTTP header If the setting is present then it passes along the refresh timeout and the URL to the ParserData object which all XML screen obj...

Страница 492: ...AastraIPPhoneTextScreen xs complexType xs sequence xs element name Title type xs string xs element name Text xs simpleType xs restriction base xs string xs minLength value 1 xs maxLength value 1000 x...

Страница 493: ...pattern value yes no xs restriction xs simpleType xs attribute xs complexType xs element xs element name AastraIPPhoneInputScreen xs complexType xs sequence xs element name Title xs element name Promp...

Страница 494: ...tory xs complexType xs sequence xs element name Title type xs string xs element name MenuItem minOccurs 1 maxOccurs 15 xs complexType xs sequence xs element name Prompt type xs string xs element name...

Страница 495: ...chase date is to be provided with all telephone sets returned for warranty repairs Exclusions Aastra Telecom does not warrant its telephone sets to be compatible with the equipment of any particular t...

Страница 496: ...ty Service Aastra Telecom offers ongoing repair and support for this product This service provides repair or replacement of your Aastra Telecom product at Aastra Telecom s option for a fixed charge Yo...

Страница 497: ...t setting 27 BLF subscription period 35 Bridged Line Appearance BLA about BLA 39 configuring 40 C call forwarding 63 configuraton method for 65 configuring 65 enabling disabling 64 call waiting tone c...

Страница 498: ...nfiguring 37 overview 37 dnd key 12 DSCP 14 24 DTMF out of band 53 DTMF playback configuring suppression for 24 DTMF suppressing playback 24 E empty key 13 encryption methods for 2 overview 2 procedur...

Страница 499: ...T softkey 94 9112i and 9133i programmable key 100 Aastra Web UI 10 Action URIs 69 advanced SIP 53 audio transmit and receive adjustment settings 85 auto answer settings 82 BLF subscription period 89 b...

Страница 500: ...ddial 10 repair 2 requirements IP phone 4 restarting IP phone 7 ring tone patterns used for 125 ring tone sets 120 configuring 121 ring tones 118 configuring 121 RTP configuring 50 54 silenace suppres...

Страница 501: ...raIPPhoneStatus object 16 configuring in configuration files and Web UI 88 status message scrolling 16 configuring in configuration files and Web UI 89 T time servers configuring 32 ToS 23 ToS DSCP 14...

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Страница 504: ...2006 Aastra Telecom Inc If you ve read this owner s manual and consulted the Troubleshooting section and still have problems please visit our website at www aastra com or call 1 800 574 1611 for tech...

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